Napleton’s Oak Lawn Mazda

Sales experience My salesman Leo Sanders went above and beyond to make sure I got the exact car I wanted. He had one delivered from another dealership, which made the My salesman Leo Sanders went above and beyond to make sure I got the exact car I wanted. He had one delivered from another dealership, which made the 8 hour wait worth it. He even threw in lunch. More

Lease service I came to Oak Lawn Madza after receiving poor customer service from another dealership. Leo was friendly and relatable. I told him what I wanted and h I came to Oak Lawn Madza after receiving poor customer service from another dealership. Leo was friendly and relatable. I told him what I wanted and he respected my wishes and helped my find the best vechile for me based on my needs. He answered all of my questions and concerns. I am paying slightly more than I did with my last lease but I have additional perks ( Bose system and moonroof) with my new car so I am happy with my overall experience. I appreciate the quality customer service at Oak Lawn Madza! Ask for Leo! More

Lifetime Customer I am extremely happy with the service I received from Leo Sanders. He is very professional, knowledgeable, helpful and honest. I highly recommend you I am extremely happy with the service I received from Leo Sanders. He is very professional, knowledgeable, helpful and honest. I highly recommend you go see him to purchase your next vehicle for the best customer service experience. More

Best car buying experience I've had I wasn't sure I'd be buying a car when I walked in. I was pleasantly surprised by the quality of service here. Roger, who worked with me, was courteou I wasn't sure I'd be buying a car when I walked in. I was pleasantly surprised by the quality of service here. Roger, who worked with me, was courteous and gave helpful advice and insights. I was offered a fair deal and drove home in my new car extremely satisfied with the process, my new car, and the whole experience. I would highly recommend this dealership. I will be returning even though it is an hour from my house. There are closer dealerships, but they don't Matthews service of this one. More

Rims Peeling I was treated rudely by Service Manager about the peeling of the rims on my 16 Mazda 6 which I purchased from them.I had to point out peeling on rims I was treated rudely by Service Manager about the peeling of the rims on my 16 Mazda 6 which I purchased from them.I had to point out peeling on rims was only going to replace 2 ,showed him all he said I was nitpicking.I could peel it off with my fingernail he said I was damaging the rim and he would right down put in my file. No time for me!He said go to CJ Wilson so I did no problems here Thanks CJ. More

Purchase of Acura from Roger Hello, my wife and I traveled to Chicago from Cincinnati to Chicago to look at a SUV. I called before hand and the people at the dealership were very Hello, my wife and I traveled to Chicago from Cincinnati to Chicago to look at a SUV. I called before hand and the people at the dealership were very nice and helpful. We were treated very nice upon arriving. Our sales person was Roger Mayorga. He was very knowledgeable and personable. After some negotiation we reach a price that we felt comfortable purchasing at. We drove home with a new car! Roger's customer service was good and appreciated! Proud owners of a new vehicle! More

I highly recommend Roger Mayorga and Mike Zafiriou It all started with me shopping around for my daughter's future car. The budget was just below 20K and being a car guy, the choice was between the Maz It all started with me shopping around for my daughter's future car. The budget was just below 20K and being a car guy, the choice was between the Mazda 3, the Toyota Corolla and the Kia Forte. The Mazda won this contest easy. Then came who will I sign the contract with... I visited a few dealerships - so did my daughter in the state of NY where she is currently studying - but Oak Lawn Mazda displayed the most interest and the most professionalism from the first visit. It went so well that before my daughter signed her contract, my wife leased a comparable Mazda 3. And even with a signed lease, Roger kept showing my wife the features of the car, when he could have just taken care of the next customer, but he made sure my wife could drive the car home with all the essential features known to her. As for Mike, he will be very helpful for my daughter's car purchase because she will live out of state. I highly recommend this dealership. More

Second CX9 This is the second CX9 I have bought at Oak Lawm Mazda. Roger was very helpful in assisting me get the car I wanted. Oak Lawn Mazda offered me a very This is the second CX9 I have bought at Oak Lawm Mazda. Roger was very helpful in assisting me get the car I wanted. Oak Lawn Mazda offered me a very competitive price, and I have been satisfied with vehicle service over the years. More

Mazda 6 purcahse with Shelby This was the best car buying experience I've had. Shelby helped me right away and looked into getting a car that would be best for me. She was very po This was the best car buying experience I've had. Shelby helped me right away and looked into getting a car that would be best for me. She was very polite and addressed any questions I had regarding the purchase. I highly recommend her if you are looking for fast and friendly service. She will get you the right car! More

Effort Appreciated Went to test drive and purchase an Audi S4. Leo Sanders was very knowledgeable and easy to work with. Service was well provided and Leo took me on a r Went to test drive and purchase an Audi S4. Leo Sanders was very knowledgeable and easy to work with. Service was well provided and Leo took me on a real test drive to experience everything the car had to offer. Made the whole experience enjoyable and made my decision simple. Definitely would come back to purchase another vehicle at Oak Lawn Mazda. - Hector More