Napleton’s Oak Lawn Mazda

Extraordinary Visit This was my first visit to this location. They put the S in Service. Unparalleled attention to detail in a very friendly environment. All employees we This was my first visit to this location. They put the S in Service. Unparalleled attention to detail in a very friendly environment. All employees were very personable. More

Traveler taken care of Traveling from the west coast, it was time for our service plan oil change. Because of interstate closure and detour difficulties we missed our appoi Traveling from the west coast, it was time for our service plan oil change. Because of interstate closure and detour difficulties we missed our appointment in Minnesota and had to wait for Monday to contact the next dealer on our trek. Phil was terrific. He put our minds at ease and took care of us. At the appointment Phil and the staff were respectful, professional and quick to get us back on our journey. This is the kind of auto care all dealer’s should aspire to. Thank you, Steve Youngs More

Friendly and Welcoming Leo made this process very smooth and provided a comfortable environment for a first time buyer. Also an amazing snack bar was provided that they are Leo made this process very smooth and provided a comfortable environment for a first time buyer. Also an amazing snack bar was provided that they are extremely proud of. Highly recommended! Thank you staff! More

Great experience by far!!!! I went to Oak lawn Mazda hoping to find a car not only that I can afford but enjoy as well! I ran into Leo and he assured me that he will make that ha I went to Oak lawn Mazda hoping to find a car not only that I can afford but enjoy as well! I ran into Leo and he assured me that he will make that happen! I am beyond happy with my new car and very pleased with how helpful Leo was in the process of everything. I look at it like the best early bday present I have ever received! Thank you again Leo and keep on doing what you do best! More

Courteous and Quick Service I had an appointment for 11 a.m. to get module replaced from a recall. I was greeted and asked how my day is, taken care of right away and well inform I had an appointment for 11 a.m. to get module replaced from a recall. I was greeted and asked how my day is, taken care of right away and well informed of process. In and out in 1hr. I was offered a snack or beverage while I was waiting. Cashier even offered some of her delicious smelling lotion I admired. Best dealership experience!! More

Awesome customer service Roger Mayorga was awesome i actually went to the dealer to get a oil change on my mazda i got from them 2years earlier he was friendly and we started Roger Mayorga was awesome i actually went to the dealer to get a oil change on my mazda i got from them 2years earlier he was friendly and we started talking about my current car and if i was interested in a new car since my first car was used . He was able to get me a brand new 2019 mazda that I love . And he got me a great interest rate on the loan he kept my payments in the range I wanted. He was very knowledgeable about mazdas products and rebates. The whole experience was great. This mazda dealership is awesome everytime ive come for service or with a issue they are great. Keep up the great job guys More

Best car buying experience in a long time! After going to other dealerships that day, I was almost ready to give up. The time spent going over what I was looking for and helping me find the pe After going to other dealerships that day, I was almost ready to give up. The time spent going over what I was looking for and helping me find the perfect car for me was so helpful. Everyone was very accommodating, especially Jaime! Will definitely recommend to family and friends. More

Excellent Service I recently purchased a new car from Oak Lawn Mazda. I found the staff to be friendly, extremely knowledgable and easy to work with. They went above an I recently purchased a new car from Oak Lawn Mazda. I found the staff to be friendly, extremely knowledgable and easy to work with. They went above and beyond to ensure that I was satisfied with the purchase of my new car. More

Best Experience Ever I have been a customer of Oak Lawn Mazda for years. The sales staff is friendly and professional and the Service Advisers are courteous, informative a I have been a customer of Oak Lawn Mazda for years. The sales staff is friendly and professional and the Service Advisers are courteous, informative and professional as well. I used the service department many times for my 2008 CX9 and worked with Brian. He took time to thoroughly understand the issue and kept me informed regularly on the findings, cost estimate and progress on authorized work. Brian is honest and won't sell you services you don't need. When it came time to trade in my car, I knew exactly where to go - Oak Lawn Mazda. I traded for a certified pre-owned 2013 CX9 and worked with Wajeh, who was very accommodating in making the best deal possible. There was no high-pressure feeling you normally have with car sales. I will recommend my friends and family to buy their next vehicle at Oak Lawn Mazda and to ask for Wajeh, and if they need service, to ask for Brian. More

Expeditious diagnosis and repair of sensor issue Service staff was very accommodating in discussing the repair issue step-by-step. They were more than generous in providing a loaner vehicle which the Service staff was very accommodating in discussing the repair issue step-by-step. They were more than generous in providing a loaner vehicle which they knew was needed for a round trip to Madison. More