Napleton’s Oak Lawn Mazda

I decided I wanted to trade in my 2016 nissan Sentra that I bought from Oak Lawn Mazda for a vehicle that was updated and worked better for my lifestyle. I was very stressed and Leo helped me deal with my ne I bought from Oak Lawn Mazda for a vehicle that was updated and worked better for my lifestyle. I was very stressed and Leo helped me deal with my negative equity and got me into 2019 Mazda 3 which I absolutely love!!! Leo is by far the best salesman I have ever worked with. I've worked with multiple dealerships and salesmen over the years. Oak Lawn Mazda and Leo Sanders have them all beat! They are always straight up and honest with me and the financial guys work hard on my deal which is never an easy one! I'll definitely be back when its time for another upgrade!! More

Left with a brand new car! Personally I know a thing or two on working with old cars, I like D.I.Y. projects, but trouble occurred with my 2016 CX3. The start-up was sluggish, s Personally I know a thing or two on working with old cars, I like D.I.Y. projects, but trouble occurred with my 2016 CX3. The start-up was sluggish, so I thought it might of been the spark-plugs or any type of electrical issue. Around this time, I was already due for service in my car so I thought to deal with all of it at once. Unfortunately, on my way over to the dealership, my car was loosing power so now I'm thinking the gas line is affected in some way. I go to the dealership thinking I'm just here to repair my car, but I had an open mind. During the diagnostic, I'm thinking to myself already about a possible trade-in because I'm too busy to deal with issues on my car and I need it everyday! I'm asking questions to a sales representative about the issues and a possible trade-in, at the same time I'm notified that the diagnostics is leading to trouble in the gas line. Now I'm 99.9% focused on a trade-in. The conclusion for me is that I left with a brand new vehicle, no money down, monthly payments barely changed, and I did not pay a cent on issues for the car I traded in. By far the best team I've seen working together! More

Awesome customer service The entire service department has outstanding customer services. The treat you with dignity and respect at all times. I will always purchase a car fro The entire service department has outstanding customer services. The treat you with dignity and respect at all times. I will always purchase a car from this dealership became Of there kindness. More

Service Department Nice people everywhere in the building. Very fast service and good communication.. I'm happy I purchased my car with OLM and will continue to service Nice people everywhere in the building. Very fast service and good communication.. I'm happy I purchased my car with OLM and will continue to service it there. More

I had a recall on my Mazda 6 great service Brian was the nicest guy thx Excellent service. I got a loaner car right away nicest guy thx Excellent service. I got a loaner car right away More

Great Service The staff was always very friendly and helpful, especially the guys in the service department. Never had a bad experience here at Oak Lawn Mazda! The staff was always very friendly and helpful, especially the guys in the service department. Never had a bad experience here at Oak Lawn Mazda! More

Excellent customer serviceWent above and beyond! Excellent customer service. The service was above and beyond! Explained everything, provided a complimentary vehicle, and service was provided promptl Excellent customer service. The service was above and beyond! Explained everything, provided a complimentary vehicle, and service was provided promptly. Great service Brian. Really happy with overall experience. More

My lease was ending and I needed to purchase a new vehicle. I was dreading the whole car buying process, I made an appointment with Leo and was impressed with his process, from the extended test drive vehicle. I was dreading the whole car buying process, I made an appointment with Leo and was impressed with his process, from the extended test drive and how carefully crafted it was to highlight the vehicles comfort and performance, to the attention to my needs and concerns. Overall I was pleasantly surprised and I am greatfull to Leo for his help, I highly recommend you stop in and experience this for yourself. THANK YOU LEO Joaquin B. More

Best car buying experience yet Leo truly made my car buying/leasing experience the easiest and smoothest transaction I've ever had. He answered all the questions I had expertly, wor Leo truly made my car buying/leasing experience the easiest and smoothest transaction I've ever had. He answered all the questions I had expertly, worked with me on pricing until I was comfortable with it, and was very professional and courteous throughout the process. I would definitely highly recommend him to anyone considering a Mazda. More

Continued Great Experiences I purchased my first Mazda in 2016 while pregnant because of the excellent safety reviews. Leo was my salesman and made buying this car very easy and I purchased my first Mazda in 2016 while pregnant because of the excellent safety reviews. Leo was my salesman and made buying this car very easy and hassle free. I recently returned to Leo to upgrade to the newer model. Leo helped me and made sure I was happy with the upgrades and car. He continues to check in and make sure that I completely happy with my purchase and I really appreciate that. He does not pressure you and truly wants you to be apart of the Mazda family and have happiness. More