Napleton’s Oak Lawn Mazda
Oak Lawn, IL
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The service department workers were great in assisting me try to get a proper understanding of the current issue I was having with my vehicle. They also helped me order a part I wanted to add as well, thank try to get a proper understanding of the current issue I was having with my vehicle. They also helped me order a part I wanted to add as well, thank you for the great support. More
Professional and quick. The service department at Oak Lawn Mazda was professional and quick. They keep you informed as to what is needed when you go in for service. The atm The service department at Oak Lawn Mazda was professional and quick. They keep you informed as to what is needed when you go in for service. The atmosphere puts you at ease when you bring your car in for service. Once the service has been performed the car feels almost new. More
Leo is a fantastic guy to buy a car from, very informative, answered all my questions about the vehicle. All around wonderful buying experience. Happy girl informative, answered all my questions about the vehicle. All around wonderful buying experience. Happy girl More
Nice experience. Leo Sanders was my salesman. Very impressive and friendly man. He took the time to answer all of my questions and did not rush me through the sale of Leo Sanders was my salesman. Very impressive and friendly man. He took the time to answer all of my questions and did not rush me through the sale of my vehicle. Definitely recommending him to family and friends. More
It doesn't get any better than this, Brian O'Hare was doing every job in the building and still keeping up with our needs all while wearing a mask and tending to his sales staff. Great Job! doing every job in the building and still keeping up with our needs all while wearing a mask and tending to his sales staff. Great Job! More
Service Dept. Staff Every time I’ve been here for service the staff is friendly, respectful and welcoming. The waiting room and bathroom were clean. The staff always upda Every time I’ve been here for service the staff is friendly, respectful and welcoming. The waiting room and bathroom were clean. The staff always updates you as to what’s going on with your vehicle and any issues that need to be addressed now or in the future. More
Satisfied Brian O'hare( General Sales Manager) is the man who went above and beyond to make sure there was no competition to earn my business. The other sales s Brian O'hare( General Sales Manager) is the man who went above and beyond to make sure there was no competition to earn my business. The other sales staff of Jonathon Sammons & Wajeh Oda were great! More
Unforgettable experience and outcome Shopping for a car is a stressful experience. Especially during the pandemic, this is not a trip anyone is looking forward to. However, Mazda employee Shopping for a car is a stressful experience. Especially during the pandemic, this is not a trip anyone is looking forward to. However, Mazda employees in Oak Lawn did not let that stop them from providing an efficient and pleasant encounter. From entering the building, to the test drive, to snack options,to the signing of papers, I felt that I was being guided by people who cared about my needs and not sales representatives. All questions were answered and clarified and I felt comfortable making a decision. I was asked, "What can we do in order for you to walk out with your Mazda today?" Simple question, yet they meant it and they did everything in their power for me to drive out in my dream car. Wajeh Oda provided a terrific rundown of all the Mazdas I looked into. I felt as I was confiding in a friend when I was weighing my cons and pros. Sales manager, Brian O'Hare, was nothing short of excellent. He was determined to make my experience quick and painless and I could not be more grateful. I am happy to be entering the Mazda family! More