Napleton's Northlake Chrysler Jeep Dodge Ram - Service Center

Extremely happy with them! I can honestly say I have never been treated better by a service department. Thank you for everything Napleton... will be sending referrals! never been treated better by a service department. Thank you for everything Napleton... will be sending referrals! More

Very thorough and honest. I have bought many vehicles at Napleton and have brought all of them there for service. I have always been treated fairly. Napleton and have brought all of them there for service. I have always been treated fairly. More

This is by far one of the best dealerships in the country. They make every service visit a joy. This company knows how to take care of its customers. country. They make every service visit a joy. This company knows how to take care of its customers. More

Everyone buying here seems to love'em but their autoshop is pure xxxx. Gave a quote for roughly $2000, sent a ridiculous envoice for $5000 and when we found a mechanic to do it for roughly the original cost is pure xxxx. Gave a quote for roughly $2000, sent a ridiculous envoice for $5000 and when we found a mechanic to do it for roughly the original cost they informed us that they had already installed $2000 dollars worth of parts without permission. Dealerships like this prey on people to be stuck with them once they have your car. On top of all this, a mechanic at another place that I know told me that he fixed a car that they tried getting $10,000 to install a transmission. Unless you just absolutely have zero choice I'd suggest checking with LITERALLY any other mechanic in the area. There ethics are on par with pond xxxx. More

Their service department was amazing. I brought my Jeep in without an appointment and they got me in and out in less than an hour! in without an appointment and they got me in and out in less than an hour! More

If you are wondering where to take your car for service, look no further! I highly recommend this dealership and their service department. Everyone was so friendly and nice! I wish every service department look no further! I highly recommend this dealership and their service department. Everyone was so friendly and nice! I wish every service department was like this one! More

Purchasing my vehicle was fine. SERVICE IS HORRIBLE. 1st issue was my electronics when out with only 3k miles. 3+ weeks for parts. No loaners. Today 2 hours for a oil change with appointment! Purchased the issue was my electronics when out with only 3k miles. 3+ weeks for parts. No loaners. Today 2 hours for a oil change with appointment! Purchased the package but will pay from now on. More

This was my first visit to Napleton. I wasn’t sure what to expect, but after getting there I was immediately put at ease. Staff was friendly and accommodating, price was fair, and the time to complete my v to expect, but after getting there I was immediately put at ease. Staff was friendly and accommodating, price was fair, and the time to complete my vehicle was faster than promised. Amazing! More

Great dealership Great service.Mirta Westfall is a great Great dealership Great service. Mirta Westfall is a great internal coordinator She was very professional an solve my problems right away You guys in Great dealership Great service. Mirta Westfall is a great internal coordinator She was very professional an solve my problems right away You guys in Nepleton's are lucky to have her on board Thank you for your services More

I just came back from Napleton's Northlake and I am 100% satisfied. Kayla Horn was my service contact, and she was awesome. She not only took great care of me, but she went out of her way to make sure she w satisfied. Kayla Horn was my service contact, and she was awesome. She not only took great care of me, but she went out of her way to make sure she was available to communicate in real time any time I reached out with a question. I would highly recommend going to Napleton's, and if you go it is definitely worth asking for Kayla! More