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Napleton's Northlake Chrysler Jeep Dodge Ram - Service Center

Lake Park, FL

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160 Reviews

160 Reviews of Napleton's Northlake Chrysler Jeep Dodge Ram - Service Center

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May 28, 2021

Extremely happy with them! I can honestly say I have never been treated better by a service department. Thank you for everything Napleton... will be sending referrals! More

by Becca B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
May 30, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 28, 2021

Very thorough and honest. I have bought many vehicles at Napleton and have brought all of them there for service. I have always been treated fairly. More

by JDW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
May 30, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 28, 2021

This is by far one of the best dealerships in the country. They make every service visit a joy. This company knows how to take care of its customers. More

by Rita Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
May 30, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Hi Rita, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 19, 2021

Everyone buying here seems to love'em but their autoshop is pure xxxx. Gave a quote for roughly $2000, sent a ridiculous envoice for $5000 and when we found a mechanic to do it for roughly the original cost More

by JBone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dude named Juan (zero stars)
May 25, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Jbone, we are so disappointed to learn of this situation you have described. Please reach out to Stacy Customer Relations at (561) 903-0407 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

May 18, 2021

Their service department was amazing. I brought my Jeep in without an appointment and they got me in and out in less than an hour! More

by Leah Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
May 25, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Hi Leah, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's Northlake CDJR!

May 18, 2021

If you are wondering where to take your car for service, look no further! I highly recommend this dealership and their service department. Everyone was so friendly and nice! I wish every service department More

by Zoe D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
May 25, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Hi, we're glad to hear that everything was completed to your satisfaction, Zoe! Please let us know if there is ever anything else we can assist you with. Safe travels!

May 17, 2021

Purchasing my vehicle was fine. SERVICE IS HORRIBLE. 1st issue was my electronics when out with only 3k miles. 3+ weeks for parts. No loaners. Today 2 hours for a oil change with appointment! Purchased the More

by jillywilie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan
May 25, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Jillywilie, we're extremely disappointed to hear that you left Napleton's Northlake CDJR unsatisfied. We want to regain your trust and your business so please reach out to us at (561) 903-0407. We will work with you to resolve this matter to your satisfaction.

April 30, 2021

This was my first visit to Napleton. I wasn’t sure what to expect, but after getting there I was immediately put at ease. Staff was friendly and accommodating, price was fair, and the time to complete my v More

by Rita Bentley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
May 03, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Hi, we're glad to hear that everything was completed to your satisfaction, Rita! Please let us know if there is ever anything else we can assist you with. Take care!

April 22, 2021

Great dealership Great service.Mirta Westfall is a great Great dealership Great service. Mirta Westfall is a great internal coordinator She was very professional an solve my problems right away You guys in More

by Luisalvarado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirta westfall
Apr 23, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Luis, thank you for your support! We're happy Mirta could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2021

I just came back from Napleton's Northlake and I am 100% satisfied. Kayla Horn was my service contact, and she was awesome. She not only took great care of me, but she went out of her way to make sure she w More

by rickvollaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Horn
Apr 22, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Rick, thank you for your support! We're happy Kayla could help. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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