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Napleton's Northlake Chrysler Jeep Dodge Ram - Service Center

Lake Park, FL

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160 Reviews

160 Reviews of Napleton's Northlake Chrysler Jeep Dodge Ram - Service Center

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August 31, 2021

I bought my wife's 2018 Jeep Compass from this dealership in November of 2018. By January of 2019, there was already an issue with the driver-side seat trim where the seat control was located. The entire pie More

by Joseph B Low
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Lannon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat , Stacy Arnold
August 16, 2021

Friendly staff and great service. I was helped by Shane Lutchman and he was very professional and available when needed and I strongly recommend them for service. More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Lutchman
Aug 23, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Hi Amanda, thanks for your great review, and for giving our dealership such a high star rating! Thanks for the recommendation, and have an amazing day!

July 28, 2021

Had my Jeep towed in for a dead battery. Battery replaced in under an hour and at no cost because of their great warranty program! More

by J Dawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Aug 13, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Hello, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

July 28, 2021

Service at Napleton is always fast and easy. And I'm never disappointed, they do quality work. I will continue to be a loyal customer. More

by Tamara R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Aug 13, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Hello, thanks for sharing your recent service experience with us, Tamara! We hope you continue to choose Napleton's Northlake CDJR as your first choice for all your vehicle needs.

July 28, 2021

My car had been making a noise, the technician that worked on it quickly figured out what was going on and had me out in no time. More

by Sheree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Aug 13, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Hello, we're glad to hear that everything was completed to your satisfaction, Sheree! Please let us know if there is ever anything else we can assist you with.

July 28, 2021

I cannot recommend this dealership enough for your service needs. They really went above and beyond to make sure our visit was a pleasant situation. More

by John A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Aug 13, 2021 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Thanks for sharing your recent service experience with us, John! We hope you continue to choose Napleton's Northlake CDJR as your first choice for all your vehicle needs.

July 27, 2021

Very friendly service staff... They are honest and trustworthy. They don't push for unnecessary work. They only will do what needs to be done. More

by Allen MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
July 27, 2021

I live over 15 miles from the dealership. I purposely drive past 4 other service centers to get to Napleton. Every time I go in, I am treated with respect and given a fair price. More

by Owen Wall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
July 27, 2021

This was my first visit to Napleton. I wasn’t sure what to expect, but after getting there I was immediately put at ease. Staff was friendly and accommodating! More

by Elise E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
July 27, 2021

I brought my car in because was making a loud noise. The technician quickly diagnosed the problem and had me back on the road in no time! More

by Zoe G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
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