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Napleton's Northlake Chrysler Jeep Dodge Ram - Service Center
Lake Park, FL
161 Reviews
161 Reviews of Napleton's Northlake Chrysler Jeep Dodge Ram - Service Center
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March 01, 2022
Best service experience on my car I have had! I was very nervous about my car when I brought it in but Juan Gascon went above and beyond to help me diagnose the problems and to fix them with the I was very nervous about my car when I brought it in but Juan Gascon went above and beyond to help me diagnose the problems and to fix them with the most skilled and knowledgable people in the service department. He got under my car immediately when I described what was going on and then connected me with the most experienced people to get the job done. He was easy to reach, very knowledgeable, and communicated clearly with me throughout the whole process. He ensured that I had access to a great rental car during the work that needed to be done. Finally after being done with the work on my car I told him there was something wrong with my jeep key. He on the spot grabbed his tools and took the time right then to perfectly fix my key. Juan is very dedicated and really takes the time to make sure you are taken care of and have the best experience possible. Will never take my car anywhere else, awesome service from Juan. More
by carolinevollaro
January 25, 2022
The Nick Ramos service experience is amazing! I walked into the service department with a world of problems that I was panicking about and Nick addressed Every last one of them rapidly. He is calm cool co into the service department with a world of problems that I was panicking about and Nick addressed Every last one of them rapidly. He is calm cool courteous and professional but most of all he is funny. Is it's nice to meet people like him every day. Excellent service by this whole service team thank you guys. More
by Eric Edwards
Employees Worked With
January 17, 2022
Everyone is always nice and welcoming. Nick Ramos is the best, he is always on top of things and makes sure everything gets done. best, he is always on top of things and makes sure everything gets done. More
by saw1060
Employees Worked With
January 13, 2022
Nick Ramos was excellent. Great customer service, communication and friendliness. Looking forward to coming back. communication and friendliness. Looking forward to coming back. More
by Ben.liter
Employees Worked With
January 10, 2022
Great service, worked with Nick R. In Service. I pass 2 other dealerships to come here. other dealerships to come here. More
by AZ
Employees Worked With
January 10, 2022
Nick was great! Handled everything in a timely manner as well as making me feel safe in these intense times. Thank you! well as making me feel safe in these intense times. Thank you! More
by azize.awad48
Employees Worked With
January 10, 2022
Very good customer service Nick is very professional i went for oil change he got me in and out very professional went for oil change he got me in and out very professional More
by Victorio
Employees Worked With
January 07, 2022
I have a Rubicon jeep bought at that dealer and the service they have given me has been terrible, the only person who has tried to help me with the problem I still have with my car is a man named Nick service they have given me has been terrible, the only person who has tried to help me with the problem I still have with my car is a man named Nick Ramos and Fatima, the others with the I've tried to seek help have been totally incompetent including the manager. More
by Silvana Mobarak
Employees Worked With
Other Employees :
His name is Juan but I don’t remember his last name but he was totally inefficient
January 05, 2022
Nick Ramos is an excellent service advisor. Very attentive, great at communicating with you on your vehicle. Great dealership. Bought my Ram 2500 from them. Sales and especially service is the best. attentive, great at communicating with you on your vehicle. Great dealership. Bought my Ram 2500 from them. Sales and especially service is the best. Always know my truck is in good hands when I take it to Nick! More
by Michael
Employees Worked With
