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Napleton's Northlake Chrysler Jeep Dodge Ram - Service Center

Lake Park, FL

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160 Reviews

160 Reviews of Napleton's Northlake Chrysler Jeep Dodge Ram - Service Center

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September 19, 2019

Excellent service I always bring my car to naplaton on northlake they never disappoint me.. and this time Casey did and amazing job taking care of my car. I highly reco More

by Mpablo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Furman
Sep 20, 2019 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Your recommendation means so much to us and we're so happy to have earned it. We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 14, 2019

Great service Casey was awesome, and scheduling was very easy. I would recommend any Jeep owners to come to this dealership for their service needs. More

by NJarvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Furman
Sep 17, 2019 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

It is great to hear that Casey was able to get you back on the road so quickly! Thank you again for choosing Napleton's Northlake CDJR and we hope to see you again!

September 13, 2019

Great Service My service advisor Aaron Kilian is the best! I can’t praise him enough on how thorough, knowledgeable, attentive and friendly he is in taking care of More

by Kurtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kilian
Sep 17, 2019 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Kurtis, thanks for your great review about Aaron, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

September 12, 2019

World class customer service I’m blessed to have found Pat Lannon in the service department!!! Not only does he provide world class customer service but he has exceeded my expecta More

by Grammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Lannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2019 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Grammy, we're glad to hear you found Pat to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 10, 2019

Aaron in the Service Dept. is a Rock Star! Last month I brought my challenger in for routine maintenance and for service of a Recall, and the experience was Amazing!! Aaron in Service, gave me More

by Aleon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Kilian
Sep 14, 2019 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Thank you so much for sharing your recent experience with us, Aleon! We work hard to provide each of our clients with the best automotive experience! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 30, 2019

As always, great service The service center always takes care of any of my needs. Mike Bauz is very responsive and has always taken the extra steps to make sure that I am happ More

by Katmorgan81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bauz
Sep 04, 2019 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

We hope everything was handled to your expectations. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 29, 2019

Great service! Mike in the Service Department saved the day when a quick repair was needed. Friendly, responsive, attentive. Please don’t hesitate to visit Napleton More

by Grs17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 04, 2019 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

We're glad to hear you found Mike to be so informative and helpful. Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's Northlake CDJR!

August 14, 2019

Call, go on line or just show up and they'll take care of yo Aaron in Napleton's Service Center consistency provides me with one thing -SERVICE. No excuses, not fabricated stories about this or that, he listens, More

by Uncle Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Luke Pomper
Aug 16, 2019 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Thank you so much for your positive comments about Napleton's Northlake CDJR! If you have any further questions, please don't hesitate to reach out!

July 03, 2019

3 times ain't a charm!!! Brought my Jeep in for factory warranty work in 2017. In 2018 same issue was back, fixed again (not fixed properly!) Now here we are 2019 same issues More

by Angie's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizabeth
May 06, 2019

Friendly and courteous service Dave marshal has always been very friendly and courteous at the service center. I have a two-year-old with me each time I visit and he has made sur More

by Evette07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Marshal
May 07, 2019 -

Napleton's Northlake Chrysler Dodge Jeep RAM responded

Thanks for sharing your recent service experience with us! We look forward to your next visit! Take care!

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