Napleton's Northlake Chrysler Jeep Dodge Ram - Service Center
Lake Park, FL
160 Reviews of Napleton's Northlake Chrysler Jeep Dodge Ram - Service Center
Excellent service I always bring my car to naplaton on northlake they never disappoint me.. and this time Casey did and amazing job taking care of my car. I highly reco I always bring my car to naplaton on northlake they never disappoint me.. and this time Casey did and amazing job taking care of my car. I highly recommend this dealership More
Great service Casey was awesome, and scheduling was very easy. I would recommend any Jeep owners to come to this dealership for their service needs. Casey was awesome, and scheduling was very easy. I would recommend any Jeep owners to come to this dealership for their service needs. More
Great Service My service advisor Aaron Kilian is the best! I can’t praise him enough on how thorough, knowledgeable, attentive and friendly he is in taking care of My service advisor Aaron Kilian is the best! I can’t praise him enough on how thorough, knowledgeable, attentive and friendly he is in taking care of me and my Jeep Rubicon. Because of him, I will always come back to this dealership for all of my service needs now and in the future. More
World class customer service I’m blessed to have found Pat Lannon in the service department!!! Not only does he provide world class customer service but he has exceeded my expecta I’m blessed to have found Pat Lannon in the service department!!! Not only does he provide world class customer service but he has exceeded my expectations when it comes to servicing my Jeep Patriot. Mr. Lannon goes out of his way to listen, review your questions and requests and gets back with you so quickly. I’m in awe of his customer service skills. I trust his judgment on my vehicle and have asked him about purchasing a new in the distant future. I feel like part of the family when I bring my Patriot in for service. Getting a wave and a smile makes the experience even better as you enter the building. Let’s treat people the way you want to be treated. Thank you again Mr. Lannon for exceeding my expectations!!!! More
Aaron in the Service Dept. is a Rock Star! Last month I brought my challenger in for routine maintenance and for service of a Recall, and the experience was Amazing!! Aaron in Service, gave me Last month I brought my challenger in for routine maintenance and for service of a Recall, and the experience was Amazing!! Aaron in Service, gave me all the details up front, and arranged for me to be dropped off back home within minutes! Aaron is really pleasant and friendly. He is not pushy at all. He is also very knowledgeable in explaining what maintenance your car needs. I totally recommend Aaron and this dealership!!! More
As always, great service The service center always takes care of any of my needs. Mike Bauz is very responsive and has always taken the extra steps to make sure that I am happ The service center always takes care of any of my needs. Mike Bauz is very responsive and has always taken the extra steps to make sure that I am happy. I would recommend them to anyone! More
Great service! Mike in the Service Department saved the day when a quick repair was needed. Friendly, responsive, attentive. Please don’t hesitate to visit Napleton Mike in the Service Department saved the day when a quick repair was needed. Friendly, responsive, attentive. Please don’t hesitate to visit Napleton for all of your CJDR service needs. More
Call, go on line or just show up and they'll take care of yo Aaron in Napleton's Service Center consistency provides me with one thing -SERVICE. No excuses, not fabricated stories about this or that, he listens, Aaron in Napleton's Service Center consistency provides me with one thing -SERVICE. No excuses, not fabricated stories about this or that, he listens, has someone check it out and let's me know when it will be ready. How much more than that can a car owner expect. Their prices are not high and any time there is an issue it is taken care of right away. More
3 times ain't a charm!!! Brought my Jeep in for factory warranty work in 2017. In 2018 same issue was back, fixed again (not fixed properly!) Now here we are 2019 same issues Brought my Jeep in for factory warranty work in 2017. In 2018 same issue was back, fixed again (not fixed properly!) Now here we are 2019 same issues back, they've had my Jeep for almost 4 weeks. They don't answer emails or return calls. Finally do get a return call to be told my factory warranty has expired and that the same ill repaired fix they botched, I'm going to have to pay for! Five star didn't even get the call untill 21 days after my Jeep was there. Told them it was not covered but they could do the nice thing of fixing and covering it, by five star. Really! I was told I had to pay! Pretty sure they should have fixed it right the first time! At this point, and reading all these reviews, I think I should just get an good attorney. A huge corporation should stand behind the work they do, especially when it's done wrong the first 2 times! More
Friendly and courteous service Dave marshal has always been very friendly and courteous at the service center. I have a two-year-old with me each time I visit and he has made sur Dave marshal has always been very friendly and courteous at the service center. I have a two-year-old with me each time I visit and he has made sure that my issues are taken care of properly and as quickly as possible. We have purchased for vehicles at Mapleton dodge within the past four years for me and have been very satisfied. Thank you Dave!!! More