Napleton's Northlake Chrysler Dodge Jeep RAM
Lake Park, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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When I pulled onto Napleton's lot I was on the phone with my son. As I parked my car Todd was standing outside as though he was waiting just to serve me. I then asked Todd "are you waiting just for me" and o my son. As I parked my car Todd was standing outside as though he was waiting just to serve me. I then asked Todd "are you waiting just for me" and of course with a big smile he said yes. I asked him if he would speak to my son who would tell him exactly what I was looking for. There was that smile again he took the phone and the rest is history. I thank you Todd for making this a wonderful experience from start to finish. More
We bought our last two cars at Napleton's. I've had these cars serviced there for the last six years. It was time to trade in one of the cars and get a NEW Jeep. My buying experience with Luke Pomper was cars serviced there for the last six years. It was time to trade in one of the cars and get a NEW Jeep. My buying experience with Luke Pomper was terrific!!! He was knowledgeable, courteous, friendly, and he made it a pleasure to purchase our Jeep. Thanks, Luke! More
good and fast service. Pleasent service manager. Great waiting area with free coffee. Computer is availble for customers use. Overall great service and priced right. Thanks waiting area with free coffee. Computer is availble for customers use. Overall great service and priced right. Thanks More
Tom made my service easy and simple. I called my AC was not working. I brought the car to Napletons. Within the hour they were already working on the car. We do not have a 2nd car, Tom made arrangements not working. I brought the car to Napletons. Within the hour they were already working on the car. We do not have a 2nd car, Tom made arrangements and paid for a loaner car while my car was being worked on. More
Good coupon price. Service manager very friendly and professional. Employee Rick was great. Car work complete on time. Even got a fresh cookie from cashier. professional. Employee Rick was great. Car work complete on time. Even got a fresh cookie from cashier. More
Robb is always good to deal with and is one of the principal reasons we return to this dealer for service. We've had other service writers when he has been away and they have not been nearly as frien principal reasons we return to this dealer for service. We've had other service writers when he has been away and they have not been nearly as friendly or easy to deal with so he is definitely an asset for Napleton's. More
MY EXPERIENCE EVERY TIME I GO TO THE DEALER FOR SERVICE ON MY LINCOLN NAVIGATOR 2008--about 5 to 6 times per year--IS CORRECT, PROFESSIONAL, RELIABLE AND EFFICIENT ! JOSE E DE ALVARE ON MY LINCOLN NAVIGATOR 2008--about 5 to 6 times per year--IS CORRECT, PROFESSIONAL, RELIABLE AND EFFICIENT ! JOSE E DE ALVARE More
Very positive experience EXCEPT, price quoted was not price charged !!!! There was a charge for "shop supplies" never mentioned at time the car was brought in. The service adviser was exceptionally n price charged !!!! There was a charge for "shop supplies" never mentioned at time the car was brought in. The service adviser was exceptionally nice and very accommodating. I don't think the charge for shop supplies had anything to do with the service advisor. This seemed to be a dealership policy. I'd rather the cost of the service include ALL costs as opposed to "hidden". More
Dustin always helps me with my service issues. He gets everything fixed the first time. He never gives me a BS answer like, "Couldn't duplicate customer complaint." Obviously people do not bring their car everything fixed the first time. He never gives me a BS answer like, "Couldn't duplicate customer complaint." Obviously people do not bring their car in so service can duplicate the problem, just fix the problem. More
The service manager was very helpful. The car was serviced in a reasonable amount of time. When it was ready Rick explained my options on repairing my window washer.He wasvery polite and I will be b serviced in a reasonable amount of time. When it was ready Rick explained my options on repairing my window washer.He wasvery polite and I will be back for all my services. More