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Napleton's Northlake Chrysler Dodge Jeep RAM
Lake Park, FL
707 Reviews
Whether you're from Lake Park, Palm Beach Gardens, Riviera Beach, West Palm Beach, Pompano Beach or anywhere in between, you can rest assured that when you shop for a new or used Chrysler, Dodge, Jeep or RAM, you're shopping for quality and reliability, no matter which model appeals to you.
Qualifying for a loan or Chrysler, Dodge, Jeep or RAM lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car.
Once you're behind the wheel as an owner, Napleton Northlake Chrysler Dodge Jeep RAM continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Chrysler, Dodge, Jeep and RAM parts, so you can count on solid routine maintenance and timely repairs when they're needed.
When you can come to Napleton Northlake Chrysler Dodge Jeep RAM, you can have your Chrysler, Dodge, Jeep and RAM wishes granted. And let's face it: you deserve nothing less. Located on 3701 Northlake Blvd in Lake Park, Florida, we know our job isn't finished until you're completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 707 reviews
August 07, 2023
Attempted to buy a car. Didn’t get the loan amount needed for the car but the sales team especially Jalen was helpful and took my as a serious buyer. Didn’t get the loan amount needed for the car but the sales team especially Jalen was helpful and took my as a serious buyer. More
by Tcurf
Employees Worked With
Jalen Huff
June 21, 2023
In a word-strange. We had to make an appointment to see the car. But the salesperson who said he was “waiting for us” had no idea which car we were there to see. We wer We had to make an appointment to see the car. But the salesperson who said he was “waiting for us” had no idea which car we were there to see. We weren’t offered a test drive (which we planned to do). No interest was shown in making a sale. And why is every car on the lot sold “as is”. Just very strange experience. More
by jmcyganski
Employees Worked With
No idea
June 02, 2023
I inquired about a car with the dealer. They only showed one picture. I told them that I was interested in the vehicle but just wanted to see a few more pictures since I am out of state. Th They only showed one picture. I told them that I was interested in the vehicle but just wanted to see a few more pictures since I am out of state. They said they would. The next day, I still never heard back from them but I noticed that they increased the value of the vehicle well over $10k. I call but the dealer was "busy" so I spoke to his associate who said that was due to live market pricing. Sounds a little dishonest or someone doesn't know how to properly price they merchandise and advertise it correctly. Be honest with folks. You might be surprised how word of mouth could increase your sales... More
by shawnb
Employees Worked With
Aubree, Daniel Sinay, and Daniel's collegue who's name I didn't catch.
May 24, 2023
They might not donate anything! Napleton Northlake Chrysler Dodge Jeep Ram do NOT honor there commitment! I purchased a car in 2013 from them. Early after the purchase they made a s Napleton Northlake Chrysler Dodge Jeep Ram do NOT honor there commitment! I purchased a car in 2013 from them. Early after the purchase they made a service error. For this error they provided me free oil changes as long as I own the car. Monday, 05/22/2023, I took my car in for an oil change. The service representative Mitchell pull up my profile and ask did I get free oil changes. I responded yes. He stated he didn't see a service contract for the free oil changes. I told him how I have been provided free oil changes and showed him an invoice with the code NC(No Charge) oil change. I told him he should be able to pull up my profile and see I do not have to pay for oil changes. He showed me his screen saying I paid $23 my last oil change. I told him his screen was an error. I ask to speak with a manager. Note: I pull in to the service department after work around 4pm. I had already been there 465 minutes waiting for someone to begin assisting me and dealing with Mitchel stating lying about I do not get free oil changes. I ask to speak with a manager. He was not sure the manager was available. He later said I could speak with a manager as soon as he was free. After waiting about another 20 minutes, I ask how long would it be. He said there were two other people in front of me. I ask Mitchell the managers name and he said Rich H???. I asked him for the spelling of the manager's last name and he said he did not know. Note: I am a senior citizen with health conditions and four special needs foster children. I left my name and my number for the manager to call me. Two days later, I am still waiting on that call from Rich H. the manager. Napleton recently agreed to settle a discrimination lawsuit because it was reported they were discriminating against minorities. Hello, I am a proud minority. More
by Honest
Employees Worked With
Mitchell
April 30, 2023
McGregor was fantastic. Was honest with us from the beginning and was a pleasure to work with. My wife and I traded in both our cars and are very happy with our new ones! Th Was honest with us from the beginning and was a pleasure to work with. My wife and I traded in both our cars and are very happy with our new ones! Thank you! More
by zgjacobson
Employees Worked With
Mcgregor
April 21, 2023
Big thank you to Marcos Dave Amie for all their help with my new purchase I could t be happier with your guys attention and customer care! my new purchase I could t be happier with your guys attention and customer care! More
by Benco
April 19, 2023
Everyone was super helpful from my sales person Marcos that took his time to show me every thing on my new wrangler to Dave the GM and Amie making sure that I was happy with my purchase great team effort that took his time to show me every thing on my new wrangler to Dave the GM and Amie making sure that I was happy with my purchase great team effort More
by Logangold
Employees Worked With
