Napleton's Northlake Chrysler Dodge Jeep RAM
Lake Park, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Wife's Jeep Wrangler Walked in unknown. Greeted enthusiastically by Mark Andrichak and with genuine warmness. The dealership was not crowded and everyone was pleased to Walked in unknown. Greeted enthusiastically by Mark Andrichak and with genuine warmness. The dealership was not crowded and everyone was pleased to help over two visits. Salesperson Donna, Sales Manager Andy as well as the gentleman in the finance office. While I had a somewhat unorthodox proposal Mark who led the effort could not have been more helpful.......simply put I felt more like a friend he was trying to help than a customer. More
Salesman rocco Had a pleasant experience with rocco treated me with respect even though im not ready to buy yet and will definitely recommend to friends and family Had a pleasant experience with rocco treated me with respect even though im not ready to buy yet and will definitely recommend to friends and family. He answered all of my questions More
Great salesman Came in wasn't quite ready to buy and then I met Rocco was a pleasure to work with.. will tell my friends to go see him Came in wasn't quite ready to buy and then I met Rocco was a pleasure to work with.. will tell my friends to go see him More
Great sales men Rocco Rocco was very informative salesmen made experience very pleasant answer all my questions treated me like family thumbs up would definitely buy from h Rocco was very informative salesmen made experience very pleasant answer all my questions treated me like family thumbs up would definitely buy from him again More
Amazing service, very professional. He was very knowledge of the auto features. I'm very pleased with my sales person. I'm very happy with my purchase. service, very professional. He was very knowledge of the auto features. I'm very pleased with my sales person. I'm very happy with my purchase. More
Leadership I finally found the used truck I was looking for and got the deal I wanted. Salesman Dona was great.The truck had some issues and they agreed upon to I finally found the used truck I was looking for and got the deal I wanted. Salesman Dona was great.The truck had some issues and they agreed upon to fix and I was had to give them 4 days to complete(fair).The truck was 4 days late on the agreed day of pick up. On the pick up day it was not ready. They dropped the ball from sales to repairs very bad. I tried to leave twice but found other issues they didn't complete. They really need new management so customers don't have to wait. Or give them a class on integrity. More
great experience - ASK FOR ANGEL! I see below there are some bad reviews, but I can't say enough good things about Argenis Angel Rodriguez. He really knows customer service and how to I see below there are some bad reviews, but I can't say enough good things about Argenis Angel Rodriguez. He really knows customer service and how to treat the customer right, and that the customer is always first!! This was my first time buying as car and he made my experience so comfortable and easy, and I knew I could really trust him!!! I can't say much about the other people because I didn't talk to many other sales people but they all seemed nice. More
Buying my new jeep renegade was so easy! Angel Rodriguez was very friendly, courteous and he truly listened to what I was looking for In my new car and pulled around in the perfect one! In th Angel Rodriguez was very friendly, courteous and he truly listened to what I was looking for In my new car and pulled around in the perfect one! In the past I've spent hours at the dealership, but this was really quick considering and they listened to my needs and my concerns and were genuinely interested. All in all, GREAT experience! Go here and ask for Angel! More
Service Appointments Mean Nothing When I arrived for my 1 PM appointment for an oil change and tire rotation on Wednesday the Service Writer told me they were "slammed" and wouldn't be When I arrived for my 1 PM appointment for an oil change and tire rotation on Wednesday the Service Writer told me they were "slammed" and wouldn't be able to work on my car for over an hour. I rescheduled for Friday, same time. I arrived on Friday and the Service Writer took all my info but said nothing about wait times. After 2 and 1/2 hours, I hunted down the Service Writer and asked about my car. It was still sitting were they had parked it. Untouched! How much time does it take to do an oil change and tire rotation? Does the fact that I had set up two appointments mean anything? My take away is that Napleton's must be poorly managed if they cannot accomplish a simple task given two chances to prove otherwise. More
Can't say enough bad things about this dealership When I leased a new car and the engine light came on within 24 hours, I brought it in and they tried to upsell me on some kind of air in the tires (ac When I leased a new car and the engine light came on within 24 hours, I brought it in and they tried to upsell me on some kind of air in the tires (acting like I needed it) and the car was not even 25 miles old. At the end of the lease, they tried to require a dealer fee of thousands of dollars to buy it out, even though the buyout was spelled out in the contract. I contacted corporate and bought it out directly. More