Napleton's Northlake Chrysler Dodge Jeep RAM

STAY AWAY! Sales person was great. Rest of dealership knows nothing about customer service. Bought on 11/13. Walked in with pre-approved loan from Chase, but dea Sales person was great. Rest of dealership knows nothing about customer service. Bought on 11/13. Walked in with pre-approved loan from Chase, but dealer said they wanted to finance. Still waiting for my trade-in to be paid off. Had to make additional payment on trade-in in the interim. Can't get refund for service contract on trade-in until proof of lien satisfaction. Can't get promised Nav upgrade until loan is in place. Numerous calls, emails to dealership go unreturned. Worst experience ever. If I could get my truck back and return the Jeep I would. More

Very pleased! I have to say this is the best I have been treated at a dealership. Friendly service, honest people, professional and knowledgeable. We bought a beaut I have to say this is the best I have been treated at a dealership. Friendly service, honest people, professional and knowledgeable. We bought a beautiful Ram w/ Donna and she worked sooooo hard to get us the best deal possible! And it worked! This is the 8th Dodge we buy, but the first time at Napleton. If you want good honest service and the best deal possible, go to Napleton. They fight for your business and will try their hardest to get you what you want. We are elated! More

Jeep review Love my new jeep, James Thomas, was very helpful and everything was done in a timely manner. :) great car dealership. I'm so happy to have my dream ca Love my new jeep, James Thomas, was very helpful and everything was done in a timely manner. :) great car dealership. I'm so happy to have my dream car! More

James Thomas James is a great salesman. Very professional and knowledgeable, great buying experience! He went above and beyond to get us the best price possible. W James is a great salesman. Very professional and knowledgeable, great buying experience! He went above and beyond to get us the best price possible. We are pleased. More

Got me a great Jeep/ James Thomas James worked with me and found me the perfect car for my new career. He went through all the details and spent a good amount of time with so I unders James worked with me and found me the perfect car for my new career. He went through all the details and spent a good amount of time with so I understood all my Jeeps features. Would definitely go back to Napeltons. . More

James Thomas One of the very few times that I can honestly say that purchasing a vehicle was a pleasure. James Thomas was a refreshing change from the typically a One of the very few times that I can honestly say that purchasing a vehicle was a pleasure. James Thomas was a refreshing change from the typically aggressive sales person. And he actually did what he sad he would!! I'm 72 years old and have 50 years of experience. More

Good salesman I had a good experience with salesman James Thomas. He was patient, concerned and called or texted me promptly. Went out of his way to make me happy. I had a good experience with salesman James Thomas. He was patient, concerned and called or texted me promptly. Went out of his way to make me happy. Good guy. More

spectacular trade and purchase experience. With myself having formal experience in the car business and being very familiar with the operations and aspects of a dealership. I must say my wife a With myself having formal experience in the car business and being very familiar with the operations and aspects of a dealership. I must say my wife and I were very satisfied with the way we were treated by the sales man Mike sanicola and atillio the manager. All aspects of our trade and new purchase workout very well. I've been all other car dealerships within a 50 mile radius and I would not even consider going back to any one of them except this one. You're treated as a person and not a number. Like any any large purchase you need to be well informed and expect what you want in the end and that's what we got! More

Happy Happy Happy Just wanted to say what a pleasure it was working with Napleton's Northlake Chrysler Jeep and Dodge Ram and especially our sales rep Shelby. My husban Just wanted to say what a pleasure it was working with Napleton's Northlake Chrysler Jeep and Dodge Ram and especially our sales rep Shelby. My husband and I recently bought a black 2014 dodge ram and had smooth sailing the entire time. We were able to test drive our vehicle without any interruptions, inspect the vehicle with our questions answered by Shelby himself and also sit down and negotiate to a reasonable price we both agreed upon. I thank you again for the great deal and customer service. We will be back again and will surely recommend this dealership to others. More

making the car buying process easy Tyler and mike helped me with my jeep grand cherokee overland and went above and beyond my expectations. They took the time to find me the right model Tyler and mike helped me with my jeep grand cherokee overland and went above and beyond my expectations. They took the time to find me the right model and we're very honest through the entire process. Will definitely buy my next car from them again More