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Napleton's Northlake Chrysler Dodge Jeep RAM
Lake Park, FL
692 Reviews
Whether you're from Lake Park, Palm Beach Gardens, Riviera Beach, West Palm Beach, Pompano Beach or anywhere in between, you can rest assured that when you shop for a new or used Chrysler, Dodge, Jeep or RAM, you're shopping for quality and reliability, no matter which model appeals to you.
Qualifying for a loan or Chrysler, Dodge, Jeep or RAM lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car.
Once you're behind the wheel as an owner, Napleton Northlake Chrysler Dodge Jeep RAM continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Chrysler, Dodge, Jeep and RAM parts, so you can count on solid routine maintenance and timely repairs when they're needed.
When you can come to Napleton Northlake Chrysler Dodge Jeep RAM, you can have your Chrysler, Dodge, Jeep and RAM wishes granted. And let's face it: you deserve nothing less. Located on 3701 Northlake Blvd in Lake Park, Florida, we know our job isn't finished until you're completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 692 reviews
January 14, 2016
My Nightmare Well, I've tried to be very optimistic and positive about my past experience at Napleton's, but my horrible experience has gone too far. I originally Well, I've tried to be very optimistic and positive about my past experience at Napleton's, but my horrible experience has gone too far. I originally took my car in to get an oil change, inspection, a flat tire fixed, and to see if they could pin point a squeaky noise coming from the rear of my car. I was very upfront about my lack of car knowledge, and was aware that my 2006 Jeep probably needed more work done than what I initially brought the vehicle in for. My goal was for the service team to be on the same page as me, and to take care of the issues I had brought my car in for and not to take my lack of knowledge for granted to oversell me on less important details. Unfortunately, I have now spent nearly $1,000 and my car is just as squeaky as before. Sure, part of the $1,000 includes the oil change, inspection (they covered), fixed flat tire, but I was told by replacing the rear rotors, rear brake pads, and front and back differential fluid that the squeaky, annoying sound would be gone... it's louder than ever!! In conclusion, my nightmare is true. When people told me to get a second opinion, I ignored them because I trusted Napleton's staff to take care of me. I am not pointing fingers at anyone in particular, but I truly feel like I was misled and betrayed by a company (Chrysler) that my family has always driven. Being new to Florida, Napleton's was the first car place I have taken my car to get serviced. Let's just say, I'm 0 for 1... More
by MikeM123
Employees Worked With
Scott, Billy, and Glenn?
December 16, 2015
this is my second purchsse I had such a great experience once again! My sales rep Angel was very helpful and understanding to my needs. I also want to say thanks again to the sa I had such a great experience once again! My sales rep Angel was very helpful and understanding to my needs. I also want to say thanks again to the sales manager Atillo Tirillo for also understanding my needs and really caring. I also want to say thank you to the finance department! Thanks again everyone!! Thanks Chris Schwartz. More
by dcsw005
Employees Worked With
Angel Rodriguez, Attilio Tirillo
December 04, 2015
STAY AWAY! Sales person was great. Rest of dealership knows nothing about customer service. Bought on 11/13. Walked in with pre-approved loan from Chase, but dea Sales person was great. Rest of dealership knows nothing about customer service. Bought on 11/13. Walked in with pre-approved loan from Chase, but dealer said they wanted to finance. Still waiting for my trade-in to be paid off. Had to make additional payment on trade-in in the interim. Can't get refund for service contract on trade-in until proof of lien satisfaction. Can't get promised Nav upgrade until loan is in place. Numerous calls, emails to dealership go unreturned. Worst experience ever. If I could get my truck back and return the Jeep I would. More
by MadRick
Employees Worked With
Brenda Mcguire
December 03, 2015
Very pleased! I have to say this is the best I have been treated at a dealership. Friendly service, honest people, professional and knowledgeable. We bought a beaut I have to say this is the best I have been treated at a dealership. Friendly service, honest people, professional and knowledgeable. We bought a beautiful Ram w/ Donna and she worked sooooo hard to get us the best deal possible! And it worked! This is the 8th Dodge we buy, but the first time at Napleton. If you want good honest service and the best deal possible, go to Napleton. They fight for your business and will try their hardest to get you what you want. We are elated! More
by Aurora
Employees Worked With
Troy Reifschneider, Donna Griffith
December 03, 2015
Jeep review Love my new jeep, James Thomas, was very helpful and everything was done in a timely manner. :) great car dealership. I'm so happy to have my dream ca Love my new jeep, James Thomas, was very helpful and everything was done in a timely manner. :) great car dealership. I'm so happy to have my dream car! More
by Leanneklaas
Employees Worked With
Andy Kirschenbaum, James Thomas
December 01, 2015
James Thomas James is a great salesman. Very professional and knowledgeable, great buying experience! He went above and beyond to get us the best price possible. W James is a great salesman. Very professional and knowledgeable, great buying experience! He went above and beyond to get us the best price possible. We are pleased. More
by 1971vette
Employees Worked With
James Thomas
November 30, 2015
James Thomas One of the very few times that I can honestly say that purchasing a vehicle was a pleasure. James Thomas was a refreshing change from the typically a One of the very few times that I can honestly say that purchasing a vehicle was a pleasure. James Thomas was a refreshing change from the typically aggressive sales person. And he actually did what he sad he would!! I'm 72 years old and have 50 years of experience. More
by Pasquale
Employees Worked With
James Thomas
November 30, 2015
Got me a great Jeep/ James Thomas James worked with me and found me the perfect car for my new career. He went through all the details and spent a good amount of time with so I unders James worked with me and found me the perfect car for my new career. He went through all the details and spent a good amount of time with so I understood all my Jeeps features. Would definitely go back to Napeltons. . More
by D. DiCarlo
Employees Worked With
James Thomas
November 30, 2015
Good salesman I had a good experience with salesman James Thomas. He was patient, concerned and called or texted me promptly. Went out of his way to make me happy. I had a good experience with salesman James Thomas. He was patient, concerned and called or texted me promptly. Went out of his way to make me happy. Good guy. More
by joelen1
Employees Worked With
James Thomas
November 28, 2015
spectacular trade and purchase experience. With myself having formal experience in the car business and being very familiar with the operations and aspects of a dealership. I must say my wife a With myself having formal experience in the car business and being very familiar with the operations and aspects of a dealership. I must say my wife and I were very satisfied with the way we were treated by the sales man Mike sanicola and atillio the manager. All aspects of our trade and new purchase workout very well. I've been all other car dealerships within a 50 mile radius and I would not even consider going back to any one of them except this one. You're treated as a person and not a number. Like any any large purchase you need to be well informed and expect what you want in the end and that's what we got! More
by captcroc
Employees Worked With
Mike sanicola, Attilio Tirillo
