Napleton's Northlake Chrysler Dodge Jeep RAM

Purchasing Vehicle After shopping around town for a car, I decided to go to North Lake Jeep even though they were about 60 miles from my house. I did not regret it a bit After shopping around town for a car, I decided to go to North Lake Jeep even though they were about 60 miles from my house. I did not regret it a bit, the service was excellent, my sales person Todd, was on his second day, and went above and beyond to accommodate my needs and worked with me in order to reach a deal we would be both comfortable with. They took in my trade at a reasonable price. They were not "pushy" like your typical car dealer. They did not have the car I wanted in the lot, and made arrangements to get it from another dealer, gave me a loaner ( with 22 miles) to take home until my car arrived. They delivered the car to me, pretty much an overall great experience. Afterwards, we noticed a typo in the paperwork, and they delivered a new set of paperwork all the way to Hialeah in my office. My kuddos to Maria in internet sales who worked with me via email to get to a sale price, Mike in financing, Andy ( gr. sales manager) and Todd. Awesome people, great service More

Excellent service! This was my second time leasing a jeep though Luke Pomper and Napleton. I went back because Luke had provided me with great service the first time an This was my second time leasing a jeep though Luke Pomper and Napleton. I went back because Luke had provided me with great service the first time and he exceeded my expectations this time as well. He's committed to customer satisfaction, is professional and very pleasant to deal with. I would certainly recommend him and plan on going back again when my new lease is up. I also had the opportunity to work with DJ Nichols and Mike Demeglio, both of whom were also very professional and enjoyable to work with. All of them helped me to get into the jeep that I wanted and made the experience as stress-free as possible! More

Just Perfect I went in and was worried about getting my first car on my own however I was helped by Nick Falzone and he was such an amazing help and walked through I went in and was worried about getting my first car on my own however I was helped by Nick Falzone and he was such an amazing help and walked through the process and helped me get the most absolutely perfect car and I would highly recommend him as his service was perfect. More

great experience Shelby Jefferson was courteous and professional. He mad my car buying experience super easy. I would recommend him to anyone! I am actually sending Shelby Jefferson was courteous and professional. He mad my car buying experience super easy. I would recommend him to anyone! I am actually sending my sister to see him this weekend. More

Good prices Good transaction. Good prices. Fair prices as compared to NADA, Kelley and Carfax values. Overall service was good. Financing was handled well an Good transaction. Good prices. Fair prices as compared to NADA, Kelley and Carfax values. Overall service was good. Financing was handled well and quickly. Good transaction. More

Great salesman Shelby is a very knowledgeable in what he does. I have known him for a long time and has sold me 2 vehicles in the past. I will definitely come see hi Shelby is a very knowledgeable in what he does. I have known him for a long time and has sold me 2 vehicles in the past. I will definitely come see him for my next vehicle and recommend him for anyone that wants to buy one. More

Salesman - Shelby Jefferson Shelby is a very personable salesperson. He is knowledgeable regarding sales and the components offered within the different vehicles. I would rec Shelby is a very personable salesperson. He is knowledgeable regarding sales and the components offered within the different vehicles. I would recommend others to request him should they choose the vehicle types offered. . More

Customer for life!! Shelby Jefferson is a great person to do business with!! He was attentive to our needs, personable, and well versed on the truck we wanted! Would reco Shelby Jefferson is a great person to do business with!! He was attentive to our needs, personable, and well versed on the truck we wanted! Would recommend him to anyone looking for a new or used vehicle! More

Awaful experience...very unprofesional and not trustworthy She was nice enough before we sign the deal and bought the car though very pushy ...almost bully but once the car deal was signed we had to fight to g She was nice enough before we sign the deal and bought the car though very pushy ...almost bully but once the car deal was signed we had to fight to get her to follow up on the items she promised before the sale such as paint touch ups and missing accessories. To this date we are still fighting tring to get the 2nd set of keys that was promise to us. STAY AWAY from this dealership! More

What an awesome experience So we're repeat purchasers from his dealership and every time Shelby Jefferson has assited us during the process. Shelby has made something that is us So we're repeat purchasers from his dealership and every time Shelby Jefferson has assited us during the process. Shelby has made something that is usually stressful, easy breezy, and always helps us to get the best deal! I love this place and the service they offer! I recommend asking for Shelby the moment you pull up, he's very personable and knows what he's doing. More