Napleton's Northlake Chrysler Dodge Jeep RAM

Great to deal with When my daughter and I pulled up to look at the new Wranglers, Benjamin greeted us very professionally, not the pushy attack that was expected from a When my daughter and I pulled up to look at the new Wranglers, Benjamin greeted us very professionally, not the pushy attack that was expected from a salesman. He was informed about the product and helpful to show us what we wanted. Benjamin and the rest of the Team (Steve, DJ, Mike) that we dealt with were great to work with and we will be back. Thank you for the help and guidance on my daughters new Wrangler! More

Two unpleasant experiences Had my son drop my car off for it's oil change on Friday. When he got home the bill he paid was more than double what it should be. Based on my invoic Had my son drop my car off for it's oil change on Friday. When he got home the bill he paid was more than double what it should be. Based on my invoice, they put the wrong oil in my car. I called the svc dept and returned to the service center immediately; guy over the phone told me it was a myth when I said my car needed specific oil, they were closed by the time I drove back down there. I Returned the next day. They said they didn't put the wrong oil; they just charged me the wrong price. They also rotated tires that should not have been rotated. And Christopher's manager seemed Most annoyed with Me when I asked why Misc. Fees were not refunded, after wasting my time (5 hrs total), gas and mileage making three trips there to get one oil change done. Last year, 2 weeks after my service my engine light started coming on, then my brake light. Popped the hood, no brake fuid, obviously the "Free" multipoint inspection wasn't done. Love Christopher and Scott though. They really do try to help. More

Very professional He Knows his stuff, and will work with you to get the car you love. They helped me get the car I dreamed of. Thank you! He Knows his stuff, and will work with you to get the car you love. They helped me get the car I dreamed of. Thank you! More

SEE LARRY ABSOLUTELY THE BEST CAR DEAL I EVER GOT I'VE BEEN LOOKING FOR A LOW MILEAGE 2016 DODGE CHARGER 392 FOR MONTHS. LARRY CALLED ME AS SOON AS THIS TRADE CAME IN AND I GOT TO DRIVE IT AS SOON AS I'VE BEEN LOOKING FOR A LOW MILEAGE 2016 DODGE CHARGER 392 FOR MONTHS. LARRY CALLED ME AS SOON AS THIS TRADE CAME IN AND I GOT TO DRIVE IT AS SOON AS THE THE SERVICE DEPARTMENT CHECKED IT OUT. I LOVED IT AND BOUGHT IT ON THE SPOT. I FINANCED IT THROUGH NAPLETON AND GOT A RATE THAT WAS 2% LOWER THEN MY BANK. SPECIAL THANKS TO LARRY AND THE WHOLE NAPLETON TEAM DJ THE MANAGER AND SAMMY IN FINANCE. More

GREAT EXPERIENCE AND GREAT SAVINGS Went to Napleton Chrysler Dodge on Northlake to look at some Used pickup trucks.Larry came outside to help me and welcome me to the showroom. Once we Went to Napleton Chrysler Dodge on Northlake to look at some Used pickup trucks.Larry came outside to help me and welcome me to the showroom. Once we discussed what i really needed in a truck he let me know because of discounts and factory rebates I could actually get into a new Ram for less than I would have to pay each month for a used truck. That sure made my choice easy full factory warranty new tires free service for a year and smaller payments than i was prepared for. Thanks Larry!!!! More

Everything was great The dealer was very nice, he knew what he was doing and he gave us a good deal ( Benjamin) he gave and explain us every little details about any quest The dealer was very nice, he knew what he was doing and he gave us a good deal ( Benjamin) he gave and explain us every little details about any questions we had More

Great experience, felt very welcomed Was a great experience. Ben was very friendly and welcoming. Helping us find the exact car we wamt with the best prices. Would definitely recommend to Was a great experience. Ben was very friendly and welcoming. Helping us find the exact car we wamt with the best prices. Would definitely recommend to a friend or family. More

Good Personality. Everything was great. Ben was nice and even though a deal was not made, I would recommend to other people. Great car selection and friendly service. Everything was great. Ben was nice and even though a deal was not made, I would recommend to other people. Great car selection and friendly service. More

Ihab is awesome!! First off I have never been to a dealership that is so easy to buy from, starting with customer service, no pressure to buy and EVERY person acknoledg First off I have never been to a dealership that is so easy to buy from, starting with customer service, no pressure to buy and EVERY person acknoledging me as I walked by. Second Ihab is AMAZING he took my situation and turned it around for the better, helped to the best of his ability and was so easygoing the whole time. I got the car I wanted with no hassle or worry. Lastly the finance manager Sam was not pressuring either was very people friendly. I will NEVER buy anywhere but Napelton again! I love my new Jeep! Thanks Napelton!!! More

Benjamin is the greatest Benjamin Numah is the greatest. He provided us with very good service. I suggest you to go to him. The communication was great and we ended up with a Benjamin Numah is the greatest. He provided us with very good service. I suggest you to go to him. The communication was great and we ended up with a great offer More