Napleton's Northlake Chrysler Dodge Jeep RAM

TAKEN TO THE CLEANER I thought I had all the numbers clear with the salesman at Napleton for my Grand Cherokee lease before I came in to take possession. Bad surprise, the I thought I had all the numbers clear with the salesman at Napleton for my Grand Cherokee lease before I came in to take possession. Bad surprise, the numbers were WAY higher at the closing than I was expecting. Big honcho came in with hard sell razzle-dazzle, very unpleasant. I ended up getting the car but I'm sure i was given a bad deal. Not nice, I'll never do business with Napleton again. More

Exceptional Came to dealership hoping to get a car. I honestly didn't think i could get a vehicle but Benjamin made me feel like anything was possible and surely Came to dealership hoping to get a car. I honestly didn't think i could get a vehicle but Benjamin made me feel like anything was possible and surely he made it happen. I'm speechless and im definitely bringing everyone i know to Benjamin. More

Outstanding Over the years I’ve purchased many new vehicles from various dealers. Ben by far has been the most pleasant experience. He definitely puts his heart i Over the years I’ve purchased many new vehicles from various dealers. Ben by far has been the most pleasant experience. He definitely puts his heart into customer service. Nice experience. Will most certainly return. I highly recommend Benjamin to anyone looking to purchase a vehicle. More

Great buying experience Marvin V is a great sales professional, helped me with my buying experience. I would recommend him to all my friends and family members. Thanks Marvin V is a great sales professional, helped me with my buying experience. I would recommend him to all my friends and family members. Thanks More

Great I was helped upon request and I was pleased that I was helped right away no waiting and I would recommend this dealership to my friends and family I was helped upon request and I was pleased that I was helped right away no waiting and I would recommend this dealership to my friends and family More

I Love This Place Ben was very nice, And He Help me soon as I Got Here, He was very sweet and Kind, Very Helpful, And Will Remmond Him To Everybody Ben was very nice, And He Help me soon as I Got Here, He was very sweet and Kind, Very Helpful, And Will Remmond Him To Everybody More

Tell a friend My grandmother bought a car from Marvin Veerapen last week, after her buying experience she recommended that I go up there and buy a car from him also My grandmother bought a car from Marvin Veerapen last week, after her buying experience she recommended that I go up there and buy a car from him also. After calling and speaking to him I came in and was treated to a great experience. I would tell all my friends about Napletons and Marvin Veerapen. More

They LISTEN Went in to buy a car with my mom Who is 87.... Chase greeted on the lot . Such a nice young man, very polite and treated my mom like his own grandma. Went in to buy a car with my mom Who is 87.... Chase greeted on the lot . Such a nice young man, very polite and treated my mom like his own grandma..... she liked him as much as the car, lol More

“Love to waste your time” Two trips to dealership to purchase vehicle and still unable to get with their financial person. Allegedly waiting on pricing for custom work but I fi Two trips to dealership to purchase vehicle and still unable to get with their financial person. Allegedly waiting on pricing for custom work but I find it odd that they gave me prices verbally shortly after my first visit yet now waiting on them. Also, issues flagged on first visit not resolved, like no second key and wheel balance.. Went home to wait which was over two hours ago. Total time to purchase vehicle wasted at time of this post is 7 hours. I would like to mention that I already have financing approved through my credit union. This dealership has serious organizational and customer service issues. More