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Napleton's Northlake Chrysler Dodge Jeep RAM
Lake Park, FL
686 Reviews
Whether you're from Lake Park, Palm Beach Gardens, Riviera Beach, West Palm Beach, Pompano Beach or anywhere in between, you can rest assured that when you shop for a new or used Chrysler, Dodge, Jeep or RAM, you're shopping for quality and reliability, no matter which model appeals to you.
Qualifying for a loan or Chrysler, Dodge, Jeep or RAM lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car.
Once you're behind the wheel as an owner, Napleton Northlake Chrysler Dodge Jeep RAM continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Chrysler, Dodge, Jeep and RAM parts, so you can count on solid routine maintenance and timely repairs when they're needed.
When you can come to Napleton Northlake Chrysler Dodge Jeep RAM, you can have your Chrysler, Dodge, Jeep and RAM wishes granted. And let's face it: you deserve nothing less. Located on 3701 Northlake Blvd in Lake Park, Florida, we know our job isn't finished until you're completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 686 reviews
July 24, 2019
Great dealership I was extremely pleased with the staff at this location. My needs were met and I was catered to by a wonderful employee, Charles K. He was outstanding I was extremely pleased with the staff at this location. My needs were met and I was catered to by a wonderful employee, Charles K. He was outstanding and the inventory was absolutely wonderful. More
by Anon1765
Employees Worked With
Charles Kelley
July 18, 2019
Worst experience ever Car had major AC issues that were never fixed! Service kept it for 6 weeks and when they "sold" the loaner I was using, they dropped my car off to me Car had major AC issues that were never fixed! Service kept it for 6 weeks and when they "sold" the loaner I was using, they dropped my car off to me claiming to have fixed the issue and it was still not fixed. I had to eventually buy a properly working car in February and I sent them the extended warranty cancellation in March!! After numerous attempts and messages I have not received a response from them regarding the status of the cancellation and prorated refund. I called the extended warranty company directly and was informed that I needed to contact Northlake because they never received a cancellation request!!! More
by Miki2728
Employees Worked With
James Thomas
July 09, 2019
Truck Order Thank you to my team of Ihab,Scott ,Steve and Chad! You all did a great job for us and I highly recommend you all to future buyers! Thank you! Thank you to my team of Ihab,Scott ,Steve and Chad! You all did a great job for us and I highly recommend you all to future buyers! Thank you! More
by Mike123
Employees Worked With
Other Employees :
Chad sales manger and Scott special orders, Steve Gintonio
July 03, 2019
3 times ain't a charm!!! Brought my Jeep in for factory warranty work in 2017. In 2018 same issue was back, fixed again (not fixed properly!) Now here we are 2019 same issues Brought my Jeep in for factory warranty work in 2017. In 2018 same issue was back, fixed again (not fixed properly!) Now here we are 2019 same issues back, they've had my Jeep for almost 4 weeks. They don't answer emails or return calls. Finally do get a return call to be told my factory warranty has expired and that the same ill repaired fix they botched, I'm going to have to pay for! Five star didn't even get the call untill 21 days after my Jeep was there. Told them it was not covered but they could do the nice thing of fixing and covering it, by five star. Really! I was told I had to pay! Pretty sure they should have fixed it right the first time! At this point, and reading all these reviews, I think I should just get an good attorney. A huge corporation should stand behind the work they do, especially when it's done wrong the first 2 times! More
by Angie's
Employees Worked With
Elizabeth
June 26, 2019
Does not know how to handel a draft check Customer service is the worst i ever seen also find out for yourself dont ever buy anything from this place unless you want to get ripped off. Customer service is the worst i ever seen also find out for yourself dont ever buy anything from this place unless you want to get ripped off. More
by Dbags
Employees Worked With
Michael DeMeglio
June 12, 2019
Switched from Ford to Jeep Marcos Rodriguez was very easy to work with. He was able to get me in a vehicle that suited my needs without any hassle. This was the best experienc Marcos Rodriguez was very easy to work with. He was able to get me in a vehicle that suited my needs without any hassle. This was the best experience I've had when purchasing a new vehicle. More
by CM0024
May 31, 2019
Do not pay off trade ins Be careful on how the dealership manages your trade in. And, don't expect help or explanations when the bank starts calling you for payment for a car Be careful on how the dealership manages your trade in. And, don't expect help or explanations when the bank starts calling you for payment for a car you traded in a month ago. Try to reach anyone at the dealership? A joke. And don't leave a message. Another joke. And, when you are "lucky" enough to get someone, don't expect follow up. Can't comment on the sale process other than to say he worked to get a good price on the sale and currently promised to do what he could to expedite this horrible situation. But doesn't negate this horrible treatment, nor a reason to rate the dealership so low! More
by IGNORED
Employees Worked With
May 31, 2019
Shelby Jefferson is the best . Will send all my friend and family members to him. Very courteous and knows exactly how to make you feel at home. . Will send all my friend and family members to him. Very courteous and knows exactly how to make you feel at home. More
by Jeep Guy
Employees Worked With
Shelby Jefferson
May 19, 2019
Great employees Dan and Azarr were very willing to work with us and give us a great deal and experience. We definitely recommend Napleton! Thank you Napleton! Dan and Azarr were very willing to work with us and give us a great deal and experience. We definitely recommend Napleton! Thank you Napleton! More
by Erinmteriele
Employees Worked With
DJ Nichols
May 16, 2019
Couldn’t have been more pleased! I was nervous going in to look at new cars, but Casey made things so easy. I definitely recommend to any one in the market. I was nervous going in to look at new cars, but Casey made things so easy. I definitely recommend to any one in the market. More
by Galashley25
Employees Worked With
Don, Casey Furman
