Napleton's Northlake Chrysler Dodge Jeep RAM
Lake Park, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Marvin from sales was great and made the car buying experience easy. Anthony from the service department was amazing and very helpful. Definitely will be returning! experience easy. Anthony from the service department was amazing and very helpful. Definitely will be returning! More
Problem resolution is terrible. Bought brand new car,2years later need tires & discover no lugnut key. Was told by man in service department that after 2 years he would sell me some. No apologies. T car,2years later need tires & discover no lugnut key. Was told by man in service department that after 2 years he would sell me some. No apologies. Too bad I dont get the same trust in return that I gave napelton when I bought a 30,000dollar car from them More
Good team of advisors, great dealership, employees are helpful and and knowledgeable, answered all questions in a timely manner, simply the best, better then all the rest helpful and and knowledgeable, answered all questions in a timely manner, simply the best, better then all the rest More
Had a great salesman Dakota Richards. He seemed to have an answer for all our questions or would find an answer. Very patient, never made us feel pressured. As an added plus he was prepared/experienced wit an answer for all our questions or would find an answer. Very patient, never made us feel pressured. As an added plus he was prepared/experienced with kids and had coloring books and didn’t blink when they had meltdowns. Made us feel welcomed. Still is happy to answer and help even after the sale. More
WORSE CUSTOMER SERVICE !!!!!! DEC 2019 To much to type: The worse customer service ever, no one returns calls, promised things that were NOT followed thru with. Service department ended u To much to type: The worse customer service ever, no one returns calls, promised things that were NOT followed thru with. Service department ended up taking care of the issues and very helpful after the fact More
I enjoyed my visit to this dealership, I didn’t take too long browsing before I found a perfect car for me. Paperwork was quick and my salesman was wonderful long browsing before I found a perfect car for me. Paperwork was quick and my salesman was wonderful More
they rock drove and 1 hr and 45 minutes through traffic to but a car from them. price quoted over the phone is what I paid. seriously nice people. 5 different drove and 1 hr and 45 minutes through traffic to but a car from them. price quoted over the phone is what I paid. seriously nice people. 5 different dealerships, bait and switch at two of them, trying to upsell me into a demon and a hellcat when I told them I needed a scatpack. needed one of three colors, others would bring me colors I did not want and have paperwork already for me to sign. who does this? but, amber in VIP put me on the phone with craig sabarese. told him what I was looking to pay, he told me he would call me back in 20 minutes. he called and said its done, I told him I am on my way. through some horrendous traffic. got there, he had coffee ready for me, we sat down, within 20 minutes had the paperwork in front of me, met big mike in finance, another rock star, and within an hour, had my car. I know people say its like dealing with family, but it is like dealing with family. and the family you like, not the other side with your crazy uncle spiro. but seriously, this is only the second time in my life that I have actually enjoyed going to a dealership and buying a new car. you wont regret going to napleton. More
I went in search of a new vehicle, nothing in specific, but this dealership surely pointed me in the right direction with great staff and lots of choices! but this dealership surely pointed me in the right direction with great staff and lots of choices! More
Had a great experience here. Would recommend to my friends and family. Wonder inventory and great staff. Enjoyed test drives and having multiple choices on what to drive. friends and family. Wonder inventory and great staff. Enjoyed test drives and having multiple choices on what to drive. More