Napleton's Northlake Chrysler Dodge Jeep RAM

The service was exceptional, wonderful staff, I brought my dream and it didn’t feel force. They really helpful and everything is clearly explained to you. my dream and it didn’t feel force. They really helpful and everything is clearly explained to you. More

What a fantastic experience!!! The team went above and beyond to help us make our purchase. They were dedicated and driven to meet our needs. They are genuine and truly care about making it a great experi beyond to help us make our purchase. They were dedicated and driven to meet our needs. They are genuine and truly care about making it a great experience. Thank you guys!!!! More

Will never use a different car salesman again, he went above and beyond and helped us find the exact car we wanted and walked us all of the different finance and payment methods making sure we had the be above and beyond and helped us find the exact car we wanted and walked us all of the different finance and payment methods making sure we had the best ! More

Arrived this morning to check out a truck I found online. Was greeted by Roosevelt who answered my questions and eventually accompanied me on a test drive. I liked the truck so Roosevelt helped me with the p Was greeted by Roosevelt who answered my questions and eventually accompanied me on a test drive. I liked the truck so Roosevelt helped me with the paperwork and introduced me to Greg. Greg helped me seal the deal. Met Mike in financing who got my paperwork all set up efficiently. Each member of the staff was polite, friendly, patient and professional. I had a very satisfactory experience at Napleton’s and based on this experience would return for future needs and highly recommend Napleton’s for anyone reading this. More

Thank you for your hello to be able to by this great car thank you to Javier the sales person that did a oustading work shelving me with my car purchase thank you to Javier the sales person that did a oustading work shelving me with my car purchase More

A supreme experience! When walking in the door, I was approached by a salesman by the name of Rick Neighbours. Just like any one else walking into a dealership, you have yo When walking in the door, I was approached by a salesman by the name of Rick Neighbours. Just like any one else walking into a dealership, you have your guard up and don’t trust the swindling of a salesman. That’s not the case here, Right off Rick is a straight forward guy and is all about the client. I can’t think of anyone that likes to sit down and go through the long process of buying a new vehicle, but with Rick, it was pleasant, smooth experience. I couldn’t ask for better service. Thank you, Loyal Napleton Northlake customer, John P. More

Update - worked out a good deal with Ricky Neighbors. I recommend Ricky as a good guy and straight shooter. If you are looking at a new car, he is the man to talk to. Once I got through to Chad Giguere, h I recommend Ricky as a good guy and straight shooter. If you are looking at a new car, he is the man to talk to. Once I got through to Chad Giguere, he took care of business quickly and efficiently. More

Bought Durango Platinum service, broke down (fuse box died) 7 day fix, no loaner, Service Concierge accused us of lying never receiving a call our vehicle would not be ready when promised, Chad Giguere died) 7 day fix, no loaner, Service Concierge accused us of lying never receiving a call our vehicle would not be ready when promised, Chad Giguere offered to pay rental and Ubers - never paid does not More

Lost the key lugnut during a rotation We had our tires rotated during an oil change. The service department didn't put the lugnut key back in the car. By the time we realized this, we were We had our tires rotated during an oil change. The service department didn't put the lugnut key back in the car. By the time we realized this, we were 90 minutes away. We called and asked if they still had it. No one ever responded to phone calls or emails. We had to have the key lugnuts cut off and all tires rekeyed resulting in $300 in service costs. We've taken the vehicle there for oil changes and they always take at least 2 hours, even with an appointment. More