Napleton's Northlake Chrysler Dodge Jeep RAM

Good Experience We came a long way to find a specific type of vehicle. The two of interest were already prepared for us to test drive when we arrived. The overall We came a long way to find a specific type of vehicle. The two of interest were already prepared for us to test drive when we arrived. The overall sales and negotiation process was fast, and the staff was helpful and informative. The long trip was definitely worth it. More

Napleton Dodge showed good prices online which they honored at the dealership. The showroom is clean and modern looking. Javier worked with is to get the truck we wanted at a reasonable price. honored at the dealership. The showroom is clean and modern looking. Javier worked with is to get the truck we wanted at a reasonable price. More

They listed the sales price online and then told me it was more when I got there because of a reconditioning fee. They offered me $2k less than nada and Kelly blue book for my trade in and wouldn’t talk was more when I got there because of a reconditioning fee. They offered me $2k less than nada and Kelly blue book for my trade in and wouldn’t talk to me about why. The stock pictures they used online were for an entirely different model to get me in the store. They wasted my time for several hours to then tell me they couldn’t negiate the price and the vehicle needed to be inspected by then, only to tell me the next day they would not negotiate the price at all? Dishonest practice to get me in the door waste my time and then blow me off. Terrible experience! I have perfect credit and want to put down at least 5k on the car and trade in my used car that was spotless. More

Great service. From beginning to end I was treated with respect and felt appreciated as a customer. Joe jr is by far the best salesman I’ve ever dealt with. respect and felt appreciated as a customer. Joe jr is by far the best salesman I’ve ever dealt with. More

Javier franco was very helpful he made everything go easily and smoothly. He took his time with us and tried his best to help us out with our budgets. He did everything possible for us to get our dream easily and smoothly. He took his time with us and tried his best to help us out with our budgets. He did everything possible for us to get our dream car. More

Nakiesha (phone) 5 star, very polite well spoken answered all questions with no problems Roosevelt (sales) 5 star, would say one of the best I've experienced, fast very fast took care of us with ease W all questions with no problems Roosevelt (sales) 5 star, would say one of the best I've experienced, fast very fast took care of us with ease Will recommend him to our family and friends Were several other people there that were involved in our experience that we dont remember their name and they were all great. More

Alvin was amazing. Great experience everything went smooth. Wish all salesmen were like him. Thank you Alvin and all the Napleton staff that made this buying process easy smooth. Wish all salesmen were like him. Thank you Alvin and all the Napleton staff that made this buying process easy More

Celestino was great. He helped us get a great deal on a used vehicle. We were very happy leaving the dealership. He was patient with us and educated us on the car buying process. Thanks Celestino! used vehicle. We were very happy leaving the dealership. He was patient with us and educated us on the car buying process. Thanks Celestino! More