Napleton's Northlake Chrysler Dodge Jeep RAM

Extremely happy with them! I can honestly say I have never been treated better by a service department. Thank you for everything Napleton... will be sending referrals! never been treated better by a service department. Thank you for everything Napleton... will be sending referrals! More

Very thorough and honest. I have bought many vehicles at Napleton and have brought all of them there for service. I have always been treated fairly. Napleton and have brought all of them there for service. I have always been treated fairly. More

This is by far one of the best dealerships in the country. They make every service visit a joy. This company knows how to take care of its customers. country. They make every service visit a joy. This company knows how to take care of its customers. More

My son purchased a new Ram from Napletons North Palm Autopark back on March 6th, not only didn't they return our calls for 3 weeks but they didn't pay off his trade in for over a month and a half. Lucki Autopark back on March 6th, not only didn't they return our calls for 3 weeks but they didn't pay off his trade in for over a month and a half. Luckily we got a call back just before his temporary plate expired, they sent us a new one but that expired a week ago and he still hasn't received his plates or registration. Once again they are ignoring his emails. Not sure how they stay in business if they treat customers like this. More

Everyone buying here seems to love'em but their autoshop is pure xxxx. Gave a quote for roughly $2000, sent a ridiculous envoice for $5000 and when we found a mechanic to do it for roughly the original cost is pure xxxx. Gave a quote for roughly $2000, sent a ridiculous envoice for $5000 and when we found a mechanic to do it for roughly the original cost they informed us that they had already installed $2000 dollars worth of parts without permission. Dealerships like this prey on people to be stuck with them once they have your car. On top of all this, a mechanic at another place that I know told me that he fixed a car that they tried getting $10,000 to install a transmission. Unless you just absolutely have zero choice I'd suggest checking with LITERALLY any other mechanic in the area. There ethics are on par with pond xxxx. More

Their service department was amazing. I brought my Jeep in without an appointment and they got me in and out in less than an hour! in without an appointment and they got me in and out in less than an hour! More

If you are wondering where to take your car for service, look no further! I highly recommend this dealership and their service department. Everyone was so friendly and nice! I wish every service department look no further! I highly recommend this dealership and their service department. Everyone was so friendly and nice! I wish every service department was like this one! More

Purchasing my vehicle was fine. SERVICE IS HORRIBLE. 1st issue was my electronics when out with only 3k miles. 3+ weeks for parts. No loaners. Today 2 hours for a oil change with appointment! Purchased the issue was my electronics when out with only 3k miles. 3+ weeks for parts. No loaners. Today 2 hours for a oil change with appointment! Purchased the package but will pay from now on. More

From the beginning to the end the experience at Napleton's Northlake was amazing. Napleton's Northlake was amazing. My experience started with a phone call with Joe Ward Sr., a sales consultant at Napleton. The courteous service, knowledge and professionalism from Joe was above and beyond my expectation. Joe spent a few hours with my daughter and I to understand our needs for a new vehicle and our financial boundaries. Joe was very detailed with our options and what would suit our needs. Once we selected a vehicle, Joe Sr. as well as his son Joe Ward Jr. assisted my daughter in the choices she had to pick from with various options. Within 15 minutes my daughter had a 2021 Jeep Renegade she loves, and the financial obligations were within her means, and all thanks to Joe Sr. & Joe Jr. The awesome team of Joe & Joe made my daughter's experience extremely comfortable from beginning to end. Thank you Joe Sr. & Joe Jr. for taking great care of my daughter. You guys rock…. More

This was my first visit to Napleton. I wasn’t sure what to expect, but after getting there I was immediately put at ease. Staff was friendly and accommodating, price was fair, and the time to complete my v to expect, but after getting there I was immediately put at ease. Staff was friendly and accommodating, price was fair, and the time to complete my vehicle was faster than promised. Amazing! More