Napleton's North Palm Hyundai - Service Center

Grateful I purchased a 2020 Palisades on Jan. 28th. There was a slight dent and scratch on the hood. My salesmen ( Scotty Raul ) told me to bring it in so they I purchased a 2020 Palisades on Jan. 28th. There was a slight dent and scratch on the hood. My salesmen ( Scotty Raul ) told me to bring it in so they can repair it. I did so the following week. I waited the week because Scotty was going to be out on vacation. When I got it back. it was completely ruined by whomever tried to repair it. It was obvious that there was no repairing this vehicle. I was at a loss for words! I was then handed over to Carmen ( Rosi ) Palermo. God Bless her soul. She too saw that something was not right. She put me into a loaner and off I went. She assured me that she will be handling this matter personally. This was a Thursday. By the following Wednesday, My salesmen, Scotty Raul contacted me, telling me that Rosi has him looking for a new car for me. When I heard that from him I knew this was the right dealership to be at. I am forever thankful and pleased with how this whole incident was handled. As for Scotty Raul, all sales people should learn from him on how to treat customers. He is knowledgeable and respectful. As for Carmen ( Rosi ) Palermo, she is a sweetheart and knows her stuff. Thank you Scotty and Rosi for all you did! Forever Grateful Sharon Meaney More

Robb Minier Over & Above Help Last week Robb Minier went over & above to work with me for information regarding my 2019 Genesis G80 Sport. He was thoughtful, respectful & professio Last week Robb Minier went over & above to work with me for information regarding my 2019 Genesis G80 Sport. He was thoughtful, respectful & professional. This is NOT the first time for his exceptional help with our many Hyundai purchases.He is a great asset to your dealership & the brand. THANK YOU ROBB! You are an example to be followed by fellow co-workers for "follow up after the sale". Rebecca D. from West Palm Beach More

Brake Replacement turned Tires Today I came in to get my brakes done. Michael Lingafelt was amazing. My brakes were fine he said but my tires needed work. He got me all set up and h Today I came in to get my brakes done. Michael Lingafelt was amazing. My brakes were fine he said but my tires needed work. He got me all set up and helped me get my car ready in time for work. It was awesome. I also appreciate him being honest about my brakes. I had my brakes looked at by a different service center at my last oil change and they said that the brakes needed to be done. Micheal was kind enough to be honest and tell me that my brakes were good for another 10,000 miles. Couldn't appreciate him enough. More

Good Service Excellent attention with quality and courtesy principally of Mr. JHONNY JARAMILLO. It is a service that is nice to have. I will return with pleasure t Excellent attention with quality and courtesy principally of Mr. JHONNY JARAMILLO. It is a service that is nice to have. I will return with pleasure the next visit. All employees should have the same kindness as Mr. Jaramillo. More

First time visit for an oil change. I felt very comfortable once Johnny Jaramillo started taking care of me. He was very friendly and understanding. Listened to everything I toll him and I felt very comfortable once Johnny Jaramillo started taking care of me. He was very friendly and understanding. Listened to everything I toll him and was quick in helping me with my car. More

Parts dept I called the Parts Dept Looking for touch up for my car, Mr Thomas was very polite and helpful with my request and had the paint in stock and gave me I called the Parts Dept Looking for touch up for my car, Mr Thomas was very polite and helpful with my request and had the paint in stock and gave me directions since I am new to the area. When my car is due for service I will definitely bring it in. More

My service advisor Dalene Bernie is more than an advisor to me but a friend! She’s always been more than accommodating to me and issues with my vehicle. I highly recommend her and N. P. Hyundai to anyone th to me but a friend! She’s always been more than accommodating to me and issues with my vehicle. I highly recommend her and N. P. Hyundai to anyone that owns one. I’d be lost without her, she’s always there to help. More

Unparalleled Excellence I ended up at this dealership following a terrible experience at Napelton’s WPB site. Casey Greatorex is absolutely the BEST! She could not be more I ended up at this dealership following a terrible experience at Napelton’s WPB site. Casey Greatorex is absolutely the BEST! She could not be more kind and professional. She really listened to my concerns and helped me get my vehicle in top shape. Reginald Chin is the auto tech that performed repairs on my vehicle. What a great job he did! I have owned all kinds of vehicles and dealt with many dealerships for service matters, this was the best ever! Thank you! More

Great service My wife and I pulled up At our appointment time and Daileen Berni took us right in she was very knowledgeable and courteous we appreciate your busines My wife and I pulled up At our appointment time and Daileen Berni took us right in she was very knowledgeable and courteous we appreciate your business More