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Napleton's North Palm Hyundai - Service Center
Lake Park, FL
107 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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107 Reviews of Napleton's North Palm Hyundai - Service Center
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October 17, 2020
Whenever my car needs service, there's only one place I know and trust will take care of what I need done. Pablo has been a great help on multiple visits. know and trust will take care of what I need done. Pablo has been a great help on multiple visits. More
by Very Satisfied
Employees Worked With
Pablo Minier
October 10, 2020
Michael Lingafelt is the best advisor I have come across. The best customer service. I was told a time my car will be finished and it was even done sooner. The best customer service. I was told a time my car will be finished and it was even done sooner. More
by Peconic
Employees Worked With
Michael Lingafelt
October 08, 2020
Quality of work is yet to be determined. Customer service is top notch! Friendliness is above and beyond. So nice to have people not acting like robots & instead acting as if you are friend/family. is top notch! Friendliness is above and beyond. So nice to have people not acting like robots & instead acting as if you are friend/family. More
by Vitamint27
Employees Worked With
Micheal Lingafelt
October 07, 2020
Here on vacation and my car broke down, had it towed to North Palm Hyundai. Michael Lingafelt took excellent care of my family and our car, he put us at ease and made us feel like family. Great man !!! Nap North Palm Hyundai. Michael Lingafelt took excellent care of my family and our car, he put us at ease and made us feel like family. Great man !!! Napleton is lucky to have him!! What an asset. Thank you Michael More
by Michael Cip
Employees Worked With
Michael Lingafelt
October 06, 2020
Micheal!!!!! You’re amazing and and you for your prompt Micheal!!!!! You’re amazing and and you for your prompt attentive service. It’s always a pleasure doing business in the service department with Mic Micheal!!!!! You’re amazing and and you for your prompt attentive service. It’s always a pleasure doing business in the service department with Micheal. YOU ROCK More
by Vitamint27
Employees Worked With
Micheal Lingafelt
September 26, 2020
Michael Lingafelt is the BEST! He listened to my concern and assisted me with my concerns. Because of his customer service, I will absolutely return to this location for service with my Hyundai. and assisted me with my concerns. Because of his customer service, I will absolutely return to this location for service with my Hyundai. More
by CHERYL
Employees Worked With
MICHAEL LINGAFELT - FIVE STARS
September 08, 2020
Michael Lingafelt best service ever!!! Really helps you with everything you need and doesn’t leave you hanging !! Got me my car back when said to be :)! Thank u! with everything you need and doesn’t leave you hanging !! Got me my car back when said to be :)! Thank u! More
by Caitlin
Employees Worked With
Michael lingafelt
September 02, 2020
Pablo Minier is one of the best Service advisors I have ever dealt with. Too many times Service advisors don't get the credit that they deserve. i had come in for a Oil change and to replace 1 Tire. It end ever dealt with. Too many times Service advisors don't get the credit that they deserve. i had come in for a Oil change and to replace 1 Tire. It ended up that Pablo showed me that I needed 2 other tires replaced. They were down to the last tread Pablo thank you for a job well done I recommend Pablo for any service issue you might have He is a Super Star Service Advisor More
by Richard Perlman
Employees Worked With
Pablo Minier, Robert Minier
July 20, 2020
When a dealership makes it big, they no longer have the professional managers needed it to help out with issues in regards to good customer service. I bought my Hyundai Sonata Limited-2011 in California. professional managers needed it to help out with issues in regards to good customer service. I bought my Hyundai Sonata Limited-2011 in California. I had it serviced at Napleton Northlake since I moved to Florida 6 yrs ago. I don’t drive it much, specially since the last serviced. Just put 40,000 miles on the speedometers. Called to set an appointment for service and inquired about the cost of parts. It needs a new right tail light unit, the horn doesn’t work, door locks don’t work too well as well as windows. Stitching is falling apart in the rear headrest. Since parts cost money, and car is out warranty, I want to make sure I’m not going to over paid on parts. I talked to Nick who started lecturing me from the moment I said hello, without letting me talk to explained my needs and concerns. I appreciate feed back after I lay the issues with car, not for him to have treated me with such disrespect to not allowed me to speak about issues with car. He was annoyed and obviously arrogant with his lecturing me. I was never treated so rudely by a manager. If Rob, the service manager, whom I remember from the start, doesn’t call me back. I will take my car somewhere else. This dealership as it is, it’s not what I expected as far as customer service. More
by marijul75
Employees Worked With
Nick, Rob
July 17, 2020
Great Service Happy to see that Michael is back at North Palm Hyundai Service Department. He is excellent at what he does. He is friendly, knowledgeable and organ Happy to see that Michael is back at North Palm Hyundai Service Department. He is excellent at what he does. He is friendly, knowledgeable and organized. He has a way of making you feel welcome and confident that is is taking good care of you. His service yesterday was excellent. More
by sherry
Employees Worked With
Michael Lingafelt
