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Napleton's North Palm Hyundai - Service Center

Lake Park, FL

3.8
107 Reviews

107 Reviews of Napleton's North Palm Hyundai - Service Center

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October 05, 2021

Service department is a complete ripoff. This time the wife has to have the car towed in and they tell her the entire steering column has to be replaced. The steering column position sensor is bad but the More

by hoehnfla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Jaramillo
Oct 06, 2021 -

Napleton's North Palm Hyundai responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We'd like the opportunity to turn your experience around. Please reach out to us at (561) 903-0407 at your earliest convenience to discuss how we can turn this experience into a positive one.

September 18, 2021

Great dealership... I was very pleased with my service and the staff. Highly recommend them! More

by Gabe Bentley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Minier
Sep 23, 2021 -

Napleton's North Palm Hyundai responded

Hello Gabe, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

September 18, 2021

The service at Napleton has always been amazing. Their employees are friendly and helpful and their work is always completed properly. More

by KaityLind
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Minier
Sep 23, 2021 -

Napleton's North Palm Hyundai responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2021

Extremely happy with the service at Napleton. Everyone who helped me with my car treated me with care and kindness. More

by Becca B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Minier
Sep 23, 2021 -

Napleton's North Palm Hyundai responded

Hello Becca, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2021

Throughout my many years servicing vehicles at Napleton, I've never left disappointed with their work. More

by J Clark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Minier
Sep 23, 2021 -

Napleton's North Palm Hyundai responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 30, 2021

They have a very friendly staff. While you are waiting in the service department, they will give you updates as needed and ensure you are comfortable. More

by B Nolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Minier
Sep 01, 2021 -

Napleton's North Palm Hyundai responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's North Palm Hyundai as your first choice for all your vehicle needs. We hope to be of service to you again! Take care!

August 26, 2021

Excellent service.. honest and trustworthy, they only do what needs to be done, zero pressure. More

by LindaGuy 1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Minier
Aug 27, 2021 -

Napleton's North Palm Hyundai responded

Here at Napleton's North Palm Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again! Have a great day.

July 06, 2021

I have dealt with multiple dealerships over the years and I can objectively categorize Napleton as a top dealership for sales and service. Great job! More

by Murray94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robb Minier
Jul 09, 2021 -

Napleton's North Palm Hyundai responded

Hello, we are so happy to read such a great review about Napleton's North Palm Hyundai! Feel free to reach out to us if you need anything. Have a wonderful day.

June 10, 2021

Professionalism, patience ,and respect... thank you to Napleton's Service department for your assistance when we came in to have our car repaired. The service director, Robb took great care of us. He runs More

by Yvette NPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Jaramillo, Robert Minier
Jun 11, 2021 -

Napleton's North Palm Hyundai responded

Hi, we're glad to hear our Staff took such great care of you, Yvette! We hope we can continue to be of service to you down the road!

June 10, 2021

Napleton always has our best interest in mind. Loyal employees because they promote an excellent brand. Service is always on time and excellent communication with customers. More

by Mel-Mill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Minier
Jun 11, 2021 -

Napleton's North Palm Hyundai responded

Hi, we're glad to hear that everything was completed to your satisfaction, Mel! Please let us know if there is ever anything else we can assist you with.

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