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Napleton's North Palm Hyundai - Service Center
Lake Park, FL
104 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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104 Reviews of Napleton's North Palm Hyundai - Service Center
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March 13, 2019
Great experience Me not being a “car guy” I must say this was by far my best experience. In short they were very professional and saved me a lot of money by price matc Me not being a “car guy” I must say this was by far my best experience. In short they were very professional and saved me a lot of money by price matching and recommending alternative repairs to what every other repair shop suggested. More
by Heat0183
Employees Worked With
James Williams
Helpful March 07, 2019
Amazing Service All Around- Great Service Advisor - Daileen I have such great service here all the time- knowledgeable advisor - i get updates all the time - great customer service - love this place wouldn't ta I have such great service here all the time- knowledgeable advisor - i get updates all the time - great customer service - love this place wouldn't take my car anywhere else. More
by Dee
Employees Worked With
Daileen B
January 30, 2019
Service and Parts Department Excellent I bought my Hyundai Sonata in 2009 because it offered a great warranty (I did not really like the car too much.) Napleton's North Palm on Northlake A I bought my Hyundai Sonata in 2009 because it offered a great warranty (I did not really like the car too much.) Napleton's North Palm on Northlake Ave. has been my "go to" service location for the last 10 years. The service department has always provided a quality experience but now it rocks! It is now much more organized offering a less stressed environment. Michael Lingafelt is an actively engaged manager that keeps his team together and the customers happy. Also, there is a wonderful sense of honesty guiding customers with their car preventative maintenance and repairs! Lastly, I would like to mention that the parts department team is also great. They are always polite with inquiries and always offer to find out of stock parts. More
by Grateful Lady Customer
Employees Worked With
Michael Lingafelt, Robert Minier, Gary Thomas, Miguel Chung, Robert Riley
December 15, 2018
Excellent service experience with Mike Lingofelt I have been a customer of Napleton's Hyundai since 2011 and I have consistenly had the best service experiences with Mike. He is always very courteou I have been a customer of Napleton's Hyundai since 2011 and I have consistenly had the best service experiences with Mike. He is always very courteous and very knowledge about Hyundai"s vehicles He is Definitely an asset to your company. More
by Lovemyhyundi
Employees Worked With
Cisco Montesino
October 29, 2018
Great salesman! Scotty Raul is polite, honest and low key. Very happy with him. He kept his promises. Everything was great will be back when time again definitely re Scotty Raul is polite, honest and low key. Very happy with him. He kept his promises. Everything was great will be back when time again definitely recommend More
by Happycustomer
Employees Worked With
Scotty Raul
September 21, 2018
Great Service Every time!!! Thank you Daileen for your great customer service & always taking good care of me when i get my car service!!! Great place! Thanks North Palm Hyundai! Thank you Daileen for your great customer service & always taking good care of me when i get my car service!!! Great place! Thanks North Palm Hyundai! More
by Dee
Employees Worked With
Daileen B
April 04, 2018
Great Experience From the first, Armand Gyunup was my service adviser. Since My buying experience was a harrowing experience, I was skeptical as to how the service de From the first, Armand Gyunup was my service adviser. Since My buying experience was a harrowing experience, I was skeptical as to how the service department would be. Armand had a warm smile, listened to my problems, and proceeded to make them better. I was treated with dignity and respect by the entire service department for which I give high kudos.. Since my first experience I have decided to stay with Armand as my Service Rep. I know he will take good care of my car. I just wish the waiting time would be a little bit shorter. Keep it up Napleton, More guys and gals like Armand will make you a 5 star service department. More
by stitches148
Employees Worked With
Armand Guynup
February 19, 2018
Oil Change I booked and they confirmed an 11a oil change. I arrived at 11a and was told there were 25 ahead of me and that it would be 3 hours of wait time for I booked and they confirmed an 11a oil change. I arrived at 11a and was told there were 25 ahead of me and that it would be 3 hours of wait time for an oil change. I reminded them that I had a confirmed appointment for 11a. They informed that didn’t make any difference. I left More
by Minerdoug
Employees Worked With
Other Employees :
Danielle Lee
December 01, 2017
Sales From the minute I got out of my vehicle I felt very at ease. From the receptionist to all the other employees I dealt with, it couldn't have been more From the minute I got out of my vehicle I felt very at ease. From the receptionist to all the other employees I dealt with, it couldn't have been more pleasant. More
by Sherry Gomez
September 01, 2017
Unreliable service, they don't call back when they say, Hyundai Genesis 2015 went dead on road only 1.5 years old. Had to get it towed to Napleton Hyundai Northlake. They had to replace computer. Then it h Hyundai Genesis 2015 went dead on road only 1.5 years old. Had to get it towed to Napleton Hyundai Northlake. They had to replace computer. Then it happened again a week later. Then they had to replace the fuel pump module. Now the car vibrates when sitting still. The seats and the steering wheel constantly shaking. Napleton says it is because the engine is running and that's just the way the car is. Either Hyundai Genesis is a very bad car or Napleton Hyundai is totally incompetent, or possibly both. I would stay away from both! On top of that, I can't get rid of the car because they say the current value is less than the end of lease value which is still over a year away. They want me to pay 100% of the remaining payments to the end of lease if I trade it in and buy a new one. Worst dealer service I have ever had. More
by Richard
Employees Worked With
service department
