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Napleton's North Palm Hyundai
Lake Park, FL
970 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again.
From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed.
We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications.
Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 970 reviews
July 03, 2015
Forcing you to pay for etching We did paperwork for a car then noticed $375. They said its for etching VIN on glass and said its the law. I said i dont want the car cause its not We did paperwork for a car then noticed $375. They said its for etching VIN on glass and said its the law. I said i dont want the car cause its not the law im a cop and should know. They wouldnt take the 375 off. More
by Marines945
Employees Worked With
Sal Caruso
June 29, 2015
Comfortable, inviting, and efficient. I am very pleased with the service I received from the sale's associate who was knowledgeable, courteous, and not "pushy." I felt welcomed, and this I am very pleased with the service I received from the sale's associate who was knowledgeable, courteous, and not "pushy." I felt welcomed, and this associate took an incredible amount of time to ensure the best quality of my purchase based on my wishes. More
by ericstern
June 19, 2015
Awesome from START TO FINISH from JAY the best salesman This Dealership is the Best awesome they are friendly sweet and knowledgeable no hassels no pressure our salesman JAY GONZALEZ is the only one to go t This Dealership is the Best awesome they are friendly sweet and knowledgeable no hassels no pressure our salesman JAY GONZALEZ is the only one to go to=- he is awesome he knows everything he will get you in your vehicle fast easy and perfect this is the only dealership to go to hands down from sales to service the best and mgmt. is wonderful to Sal Caruso he runs this dealership just perfect and even Jannell Costa the finance manager smooth sailing from start to finish she made it another pleasant experience the whole staff is awesome and phenomenal this is the only dealership to go to and it all started with Mr Phenommenal JAY GONZALEZ and Rob in service is beyond awesome the whole dealership ROCKS from start to finish where ever you live it is well worth the drive trust me from a very happy customer the BEST-- thank you JAY !!!!!!!!!no wonder you're the top salesman everybody LOVES YOIU thank you again from me and my father thank you Shelley and Ken More
by shelley
Employees Worked With
Jay Gonzalez, Sal Caruso
June 09, 2015
great experience I would definitely recommend this dealership to people looking for a great deal with no haggling over price. Come in, pick the vehicle, get price and I would definitely recommend this dealership to people looking for a great deal with no haggling over price. Come in, pick the vehicle, get price and leave. More
by PIMPJUICE415
Verified CustomerEmployees Worked With
Jay Gonzalez
June 08, 2015
Excellent knowledgeday and friendly staff We didn't feel the sales pressure that I usually feel when walking into a dealership. Everyone seemed sincere and my sales guy (Jay) was laid back, f We didn't feel the sales pressure that I usually feel when walking into a dealership. Everyone seemed sincere and my sales guy (Jay) was laid back, funny yet very professional. I highly recommend this dealership to anyone looking for a Hyundai! More
by LATIN270
Employees Worked With
Jay Gonzalez
May 27, 2015
Excellent The experience was great. I was not pressured into buying a car. Megan, the saleswoman, was friendly, insightful and thorough. The vehicle is a pleasu The experience was great. I was not pressured into buying a car. Megan, the saleswoman, was friendly, insightful and thorough. The vehicle is a pleasure to drive. More
by ENRIQUESASSON
Employees Worked With
Sal Caruso
May 27, 2015
Amazing Hyundai as come very far and continues to go beyond.I bout my 2013 Sonata here and had to have the 2015 Sonata. The only place I would go to get a car Hyundai as come very far and continues to go beyond.I bout my 2013 Sonata here and had to have the 2015 Sonata. The only place I would go to get a car NAPLETON'S NORTH PALM HYUNDAI. More
by GIGNCHELL
Employees Worked With
Bryant Grant
May 24, 2015
great! the manager was very helpful and friendly and there was overall excellent service with the other employees that were working helping me at the dealers the manager was very helpful and friendly and there was overall excellent service with the other employees that were working helping me at the dealership More
by KIMB23
Employees Worked With
Frank Darrigo
May 09, 2015
EXCELLENT REPRESENTATION BY JAY GONZALEZ, WE FELT THAT JAY DID AN EXCELLENT JOB EXPLAINING THE GENESIS, AS WE WERE NOT THAT FAMILIAR WITH A HYUNDAI. HE WAS VERY PATIENT AND ANSWERED ALL OF O WE FELT THAT JAY DID AN EXCELLENT JOB EXPLAINING THE GENESIS, AS WE WERE NOT THAT FAMILIAR WITH A HYUNDAI. HE WAS VERY PATIENT AND ANSWERED ALL OF OUR QUESTIONS. HE ALSO DID AN EXCELLENT JOB EXPLAINING THE MANY DIFFERENT BELLS AND WHISTLES TO US, WITHOUT OVERWHELMING US. HE SAID HE'D MEET AGAIN WITH US AFTER WE HAD SOME TIME TO BECOME MORE FAMILIAR WITH THE CAR. ON THE OTHER HAND, WE WERE QUITE DISAPPOINTED WITH, HOW SHALL WE PUT THIS, THE LOW CLASS ATMOSPHERE OF THE DEALERSHIP. SEVERAL SALESPEOPLE WERE ALWAYS HUDDLED OUTSIDE TO POUNCE ON PEOPLE. WHY DON'T THEY TAKE TURNS, AS IN MY REAL ESTATE OFFICE? ALL INFO WAS WRITTEN ON SCRAP PAPER, UNPROFESSIONAL. WE WERE RATHER UNCOMFORTABLE SPENDING $50,000.00 IN A DEALERSHIP WITH SO LITTLE CLASS, AND IN NEED OF SOME SERIOUS UPDATING.. More
by genesis
Employees Worked With
Jay Gonzalez
May 02, 2015
Very rewarding experience, Salesman Shelby Jefferson. Mr Jefferson is well versed on the Hyundai line, especially the Genesis line. He answered all my questions I had about the car including the demo. Th Mr Jefferson is well versed on the Hyundai line, especially the Genesis line. He answered all my questions I had about the car including the demo. The car met all my expectations. Can not be more happy with the Genesis. More
by ginrus
Employees Worked With
Shelby Jefferson, Shelby Jefferson
