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Napleton's North Palm Hyundai

Lake Park, FL

4.7
970 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 970 reviews

November 24, 2015

Fun shopping for a new car! A great shopping experience. Very capable salesman. I got the perfect car, basically due to the guidance from my salesman ( I came in to buy a Dodge More

by KARENRUSSELL1145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Miranda
Nov 26, 2015 -

Napleton's North Palm Hyundai responded

Thank you so much for sharing your car shopping experience with us. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

November 24, 2015

TOTAL Review on Car We were given complete review of all safety features of the vehicle from the inside to the outside. Not only did this include airbags both front, back More

by LYNN.M.JONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Stein
Nov 26, 2015 -

Napleton's North Palm Hyundai responded

Thanks so much for going out of your way to write this great review! Service is always our top priority, but the attention to detail is very important as well. From start to finish, we want to make sure all of our customers’ needs are met. We thank you for choosing Napleton's North Palm Hyundai, and hope to see you back here for your future automotive needs! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

November 17, 2015

Great experience with Jay Gonzalez Jay Gonzalez has been very helpful with the purchase and service of our new vehicle. This is the second (and not the last) Hyundai purchased from Jay More

by CAROLT22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez
Nov 19, 2015 -

Napleton's North Palm Hyundai responded

We appreciate you giving us this review and 5-star rating! It is great to know that Jay has been very helpful during your experience with us, and he is a valuable member of our team. If there is anything more that we can do please come back and see us again. Take care! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

November 11, 2015

great excellent located vehicle i wanted finance mgr did an excellent job i am waiting for my paperwork and the $51 refund for expense i incurred with fed More

by FULLERJEEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SERGIO, Bryant Grant
Nov 13, 2015 -

Napleton's North Palm Hyundai responded

Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

November 06, 2015

very good The purchase of my vehicle was straightforward and professional. Any issues I had were resolved on the spot. Came away happy, and am still happy. More

by SANDRA6007
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Frank Darrigo
Nov 09, 2015 -

Napleton's North Palm Hyundai responded

Thank you for taking the time to share your feedback! I am very pleased to hear that our fast, professional and great customer service has earned your trust and business. I hope you are continuing to enjoy your purchase from Napleton’s North Palm Hyundai. We can’t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook before you come in. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

November 04, 2015

customer service everyone was friendly a few bumps regarding our car we purchased, but they were on it asap to make it right. things do happen but Chris was nice enoug More

by PWSHRIMPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris, Lance Lafazan, Jaime Miranda
Nov 09, 2015 -

Napleton's North Palm Hyundai responded

All of us at Napleton's North Palm Hyundai congratulate you on your new car and appreciate the opportunity you presented to earn your business! Chris and Jamie are great additions to our sales team and we are glad you had the opportunity to work with them. Their ability to connect with customers, product knowledge and friendly personality make them irreplaceable members of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook pages! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

November 02, 2015

Very pleasant As previously mentioned my experience with the West Palm store where I had purchased a Sonata and a Santa Fe before was not at all pleasant and I will More

by HERBSTRAINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 09, 2015 -

Napleton's North Palm Hyundai responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Jim was able to meet your needs. At Napleton's North Palm Hyundai, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

October 23, 2015

lease car was easy and satisfatory It made my car experience great, the salesperson was great on taking care the appropriate lease documentation and follow up. I will recommend this dea More

by AGATHAJENNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Darrigo
Oct 26, 2015 -

Napleton's North Palm Hyundai responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Napleton's North Palm Hyundai! Thanks for recommending us. If there is anything else we can do for you just give us a call! Kind regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

October 15, 2015

Excellent especially after my first experience with them. After my fist experience with Napleton's North Palm Hyundai I was discurraged and VERY unhappy with how things where run and handled - but after worki More

by JACQUE_SULLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New Owner (sorry I forgot his name) , Lance Lafazan, Brian Banelli
Oct 16, 2015 -

Napleton's North Palm Hyundai responded

Jacque, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Lance, Brian and DJ's effort have made the difference in your experience, and they are valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

October 15, 2015

Great Shelby was great hes even fixing the bumper issue that i noticed wheni bought the car. Paint issue on bumper. Bringing in to be fixed. More

by TGUTTLIEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Jefferson
Oct 16, 2015 -

Napleton's North Palm Hyundai responded

We appreciate your kind words. We are glad that Shelby could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Warm regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

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