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Napleton's North Palm Hyundai

Lake Park, FL

4.7
970 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 970 reviews

January 09, 2016

Miracle workers I was able to get in a car I can afford. Last car I bought I was deceived. Not Frank is is thorough and knowledgeable and compassionate. More

by JULIANURDAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Darrigo
Jan 11, 2016 -

Napleton's North Palm Hyundai responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Frank's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

January 06, 2016

Horrible I strongly recommend you do not attempt to sell your vehicle to Napleton's North Palm Hyundai. They will take weeks if not longer to pay you or you m More

by Concerned Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Shiva Gosine (Pre Owned Manager), Louis Morici (Used Car Director)
December 30, 2015

AMAZING DEALERSHIP with INCREDIBLE supply of VEHICLES I selected this dealership because of their sales approach! Taylor in Internet Sales was great and we were handled by Salesman Hecare Garcia, Eddie a More

by FLPETERR1407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor, Hecare Garcia, Eddie and GSM Chris
Dec 30, 2015 -

Napleton's North Palm Hyundai responded

Thanks for your wonderful review! We strive to provide excellent customer service and we're glad that this was the case for you with our team. We appreciate your business and we look forward to working with you again in the future! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

December 22, 2015

excellent. everyone was helpful, professional, and eager to get us into a new car. they spent a lot of time with us to make the deal a reality. More

by LJB9373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliet James
Dec 23, 2015 -

Napleton's North Palm Hyundai responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. We look forward to working with you again in the future! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

December 22, 2015

I had a great experience. I had an outstanding experience it was a great service, I had no complaints and I will defiantly purchase a car from Leslie again. She was an angel to More

by AGUIRRE.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie sanchez
Dec 23, 2015 -

Napleton's North Palm Hyundai responded

Thanks for this marvelous review! We are so pleased that Leslie was able to provide you with such exceptional service. Enjoy your new car and we look forward to working with you again in the future! Kind regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

December 19, 2015

Excellent no pressure Sales experience I Highly recommend Napleton's Hyundai for a No pressure sales / purchase experience. I was given the facts with no run around, something that I respec More

by HAVEAGRTDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Luis Cabezas
Dec 21, 2015 -

Napleton's North Palm Hyundai responded

Thank you for taking the time to write about your experience with us! We work hard to provide each of our customers with a personalized and hassle-free experience and I'm glad this was the case with your visit. We appreciate your recommendation and please don't hesitate to contact us if there is anything else we can do for you! Sincerely, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

December 18, 2015

Happy I love the car and Juliet was great. I feel very comfortable recommending Napleton to anyone. I'm sure the service will be good to deal with also More

by STAP8533
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juliet James
Dec 21, 2015 -

Napleton's North Palm Hyundai responded

Thank you for your review! We're glad to have Juliet on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

December 14, 2015

Great Experience I was very pleased with the friendliness and professionalism of the employees at the dealership. They were extremely helpful and definitely exceeded a More

by WIZZEL_2213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez
Dec 15, 2015 -

Napleton's North Palm Hyundai responded

Thank you very much for giving us a review and 5-star rating! We are pleased to hear our team provided you a successful experience. If there is anything more that we can do please come back and see us again. Take care! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

December 09, 2015

Awesome! very professional personal. One of my best experience.I'm also a Director of Sales in the Audiovisual Sales & Services. Working in 5 Stars Resorts around Florida and almost never More

by SURROUNDAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A, Jay Gonzalez
Dec 10, 2015 -

Napleton's North Palm Hyundai responded

Thank you so much for taking the time to leave this wonderful review. Jay is a vital member of our team and we’re glad to hear that he provided you with one of the best dealership experience you’ve ever had! Please come back and see us again in the future with anything else you might need. Take care! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

December 08, 2015

NICE EVENING AT NAPLETON'S! Within a few hours we drove home in our new Hyundai! Couldn't be more pleased. Professional service all around. Friendly staff and a great new show More

by ELTM181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alton Baldwin
Dec 10, 2015 -

Napleton's North Palm Hyundai responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of customer service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@nalpleton.com

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