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Napleton's North Palm Hyundai

Lake Park, FL

4.7
970 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 970 reviews

February 03, 2016

Excellent experience, all the people I dealt with were very nice and concerned about me. I will return to this dealership in the coming future. More

by 4ROSIE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson, David, Chris, Eddie, Jeff, Rosie
Feb 04, 2016 -

Napleton's North Palm Hyundai responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have an excellent experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

February 02, 2016

Amazing experience Very profesional and friendly people. When looking for a car I will recommend Hyundai for the explicit variety of cars they have abs options they offe More

by ROSALES_ALF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabezas, Brian Banelli
Feb 02, 2016 -

Napleton's North Palm Hyundai responded

Rosales, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car and make sure to like us on Facebook to get a hold of the latest deals. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

February 02, 2016

What a pleasure! Best experience ever. Would highly recommend. Jaclyn told me she had the car I wanted, and that Jay Gonzalez would take good care of me. I drove to n More

by MHERRANZ56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaclyn was very helpful. She is the reason I drove there from Miami!, Jay Gonzalez, Luis Cabezas
Feb 03, 2016 -

Napleton's North Palm Hyundai responded

Thanks so much for going out of your way to write this great review! Jaclyn and Jay are valuable members of our team and it’s encouraging to hear that they provided you with the best experience you’ve ever had in a dealership. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

January 30, 2016

My Experience At Hyundai Very happy with my experience at Napleton, North Palm Beach. My Sales Rep. Bryant was friendly, knowledgable, and professional. He spent the time nee More

by Sandfly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant Grant
Feb 01, 2016 -

Napleton's North Palm Hyundai responded

Thank you for taking the time to submit this amazing feedback. We’re thrilled to hear that Bryant has been friendly, knowledgeable and professional during your visit, and he is a valuable team member, indeed. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

January 28, 2016

Great Experience Celestino was a tremendous help! He worked in a way that made me feel at ease throughout the process, and I never felt out of the loop. His approach h More

by MACO.MONTHERVIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celestino
Jan 29, 2016 -

Napleton's North Palm Hyundai responded

We love hearing from our customer so thank you for taking the time write this glowing feedback. We’re thrilled to hear that Celestino was of such tremendous help to you during your visit. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

January 20, 2016

My sales person Tino was the only positive from the entire experience. Mark Engle is a poor representation of Napleton. I would not buy a car from him ever. More

by JEEMERY128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tino, Mark Engle, Lance Lafazan
January 19, 2016

Service Very happy with my experience at Napleton--North Palm Beach, FL Personnel are very accommodating and professional--both in showroom and service. Ever More

by PWALSH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Jefferson, Jay Gonzalez
Jan 21, 2016 -

Napleton's North Palm Hyundai responded

We are truly dedicated to providing accommodating and professional customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

January 15, 2016

Recent experience at Napleton. We have found the service department to be friendly and helpful and quick with doing the service. Jay has always been very helpful and courteous in t More

by GENE1956
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez
Jan 18, 2016 -

Napleton's North Palm Hyundai responded

We really appreciate you taking time to write this nice feedback about our dealership. Jay is a valuable member of our team and it’s encouraging to hear that he has always been very helpful and courteous during your visits. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

January 12, 2016

Easy buying experience Shelby was wonderful he listened and gave me what I wanted and needed. This was a great car purchasing experience. I will definitely be back. More

by BONNIE.CHIHUAHUA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Jefferson
Jan 13, 2016 -

Napleton's North Palm Hyundai responded

Hello Bonnie and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Shelby was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Be sure to like us on Facebook to catch great service specials! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

January 10, 2016

Fast and professional They met all my expectations with a smile. With the help of the manager I got the car I wanted at the price I wanted fast and without any problems. More

by FERNANDOJSMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez
Jan 11, 2016 -

Napleton's North Palm Hyundai responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

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