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Napleton's North Palm Hyundai

Lake Park, FL

4.7
970 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 970 reviews

March 11, 2016

16 sonata Se They gave me a great price for vehicle ans trade in on my truck would absolutely drive over from tampa if i ever need a car again! More

by 0021jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2016 -

Napleton's North Palm Hyundai responded

We appreciate you giving us this review and 5-star rating. Our customers mean a lot to us and it is great to read your experience went so well at our dealership. If there is anything more that we can do please come back and see us again. Take care! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 11, 2016

santa fe lease I was glad the dealership met competitors pricing and it is closer to my home. Service and any questions that I may have will also be easier to handle More

by daveliddell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant Grant
Mar 14, 2016 -

Napleton's North Palm Hyundai responded

Thank you for writing this amazing review of our dealership. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 11, 2016

Satisfied Overall in the end things worked out. Luis in finance was one of the most helpful individuals. Were it not for him i would not have come out of the d More

by sheilajgalante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris lynch, luis in finance,, Brian Banelli
Mar 14, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much for taking the time to leave this wonderful review. It is delightful to hear that Luis was of such help to you during your experience. If there is anything more that we can do please come back and see us again. Take care! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 11, 2016

Mrs Everything from A to Z excellent! We shall be back for 4th purchase with Napleton! Manager Lynch closed deal and was a big influence on purchase. Ver More

by clconstrofpb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manager Mr Lynch, Juliet James
Mar 14, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much for taking the time to leave this wonderful review. We work hard to make sure our guests have an excellent experience. We will share your comments with Mr. Lynch and the rest of our team and we look forward to seeing you at our dealership in the future. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 09, 2016

The old Good Guy/Bad Guy Experience I explained to the salesman that I did not want to negotiate and wanted a bottom line price. He went into the manager's office and came out with a mu More

by SteveG
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Geno Katz
Mar 15, 2016 -

Napleton's North Palm Hyundai responded

Customer satisfaction is one of our most important priorities and I am discouraged to learn you left our dealership disappointed. We understand the car-purchasing process may be stressful and time-consuming but our staff is dedicated to making that process as fast and easy as possible. Apparently we have fallen short of those goals on your most recent car-buying experience. Please accept our sincerest apologies! If there is anything that our staff or I can do for you, please do not hesitate to reach out. Sincerely, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

February 23, 2016

better than most , took a long time after I said yes to the offer, salesman Nelson was very nice and good to talk to, his boss was fine also. still hate to shop for a More

by BORGENTG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2016 -

Napleton's North Palm Hyundai responded

We appreciate you taking time to leave us a great review! We are pleased to hear Nelson did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

February 22, 2016

Thanks Napleton's Hyundai at North Palm Beach I want to thanks all the employees involved in the lease of my 2015 Sonata, Sport 2.0T. You guys rock., Service girls, my sales person Nelson and the More

by RICROSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson, , Jaime Miranda
Feb 23, 2016 -

Napleton's North Palm Hyundai responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Visit us on Facebook for access to our exclusive specials. Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

February 17, 2016

Overall Good Experience Some features described by salesman were not on vehicle. Took 4 hours from time of test drive to when I left the dealers parking lot. Most of the ti More

by DON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2016 -

Napleton's North Palm Hyundai responded

Thank you for your kind and honest review of Napleton's North Palm Hyundai. We always appreciate any feedback as we are always striving to improve. With your help we will be able to continue to do so. Please let us know if there is anything else you need as it would be our pleasure to assist you. Regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

February 07, 2016

waist of time Transition started out very smooth in the begining,then went down hill from there.Negotiated a price with the manager at around 2.30 pm then waited ar More

by craig123
Customer Service
Recommend Dealer
No
Employees Worked With
leslie sanchez
February 04, 2016

Nice Expericence Nice experience, like the waiting time to enjoy a cup of coffee and I had a great trade in value for my old car and got the car I wanted. More

by GIBERTMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez
Feb 05, 2016 -

Napleton's North Palm Hyundai responded

Gibert, congratulations on your new purchase! I hope you are continuing to enjoy it! It's wonderful to know you feel confident in your decision to choose Napleton's North Palm Hyundai as your dealer. It is imperative to us that we make the car-buying experience seamless and efficient. Be sure to visit us on Facebook for access to our unbeatable coupons and specials offered to our likers. Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

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