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Napleton's North Palm Hyundai

Lake Park, FL

4.7
970 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 971 reviews

March 23, 2016

I purchased a new 2017 Elantra I was very happy with everything about my experience in buying this vehicle from your dealership, the salesman was very nice and helpful in getting me More

by metalgolfer66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian.
Mar 24, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much for taking the time to write this great review! We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 21, 2016

Thanks for a great experience Jay was awesome!! This was a great experience I will be back! I love my new car and I am so happy with my choice!!! More

by tracyleehair1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez, Luis Cabezas
Mar 21, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a great experience. We will share your comments with Jay and we look forward to seeing you at our dealership in the future. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 18, 2016

Good service The service that I received was excellent I truly appreciate all of the help and excellent customer service I will be a returning customer and will al More

by johnobrien.florida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabezas
Mar 21, 2016 -

Napleton's North Palm Hyundai responded

We're completely committed to providing excellent customer service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. We value our customers and we look forward to seeing you on your next visit. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 14, 2016

excellent My experience at napleton Hyundai was excellent and the staff was very friendly. I love the car I got a veloster and it was delivered as promised. More

by lucas2003us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 15, 2016 -

Napleton's North Palm Hyundai responded

Lucas, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new Veloster! Like us on Facebook to catch the latest specials! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 11, 2016

Wow...lost a customer! See previous comments. What a disappointment. I've been a Hyundai owner for 15 years, & I cant believe the treatment I received. My next car won't be More

by americandreamjas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 15, 2016 -

Napleton's North Palm Hyundai responded

Thank you for alerting us of this issue. I would like to apologize for your experience. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I would like to assure you that we never intend to do anything to upset our customers, however, if you are willing to contact us at your convenience, we would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 11, 2016

Sales Representative 5 months ago I bought a vehicle from Napleton Hyundai. Bryant Grant was the sales representative. After I took the vehicle home, Bryant called several More

by ivamiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant Grant
Mar 14, 2016 -

Napleton's North Palm Hyundai responded

Hello and thank you for the kind words! Bryant is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 11, 2016

Jim is Awesome Love our Sonata We are incredibly happy with this brand new car! Both of us really did our research and not only did we get a great deal but we also ended up with one More

by equisician
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim the salesman
Mar 14, 2016 -

Napleton's North Palm Hyundai responded

Thank you for this terrific feedback and congratulations on your brand new car! If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 11, 2016

Great serivce! Friendly staff! Jay Gonzalez is the guy to go to! Had a great experience. Everyone was super friendly and worked with me as best as they could. Its a very laid back place and they really care about yo More

by angocamo124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez
Mar 14, 2016 -

Napleton's North Palm Hyundai responded

Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! We appreciate your recommendation and we will share your comments with Jay. If there is anything more that we can do please come back and see us again. Take care! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 11, 2016

Good Experience overall good experience that I expect from a Hyundai dealer. cut down the running to manager to okay all points of sale. Only complaint, spent too muc More

by marisnewmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez, Luis Cabezas
Mar 14, 2016 -

Napleton's North Palm Hyundai responded

Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

March 11, 2016

Purchase of new lease The entire experience was very pleasant, courteous and efficient. Frank answered all questions and walked us through many of the cars features especi More

by thesavias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Darrigo
Mar 14, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much for taking the time to leave this wonderful review. It is delightful to learn that Frank has been very helpful and we were able to provide you with a very pleasant, courteous and efficient service experience. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

Mar 14, 2016 -

Napleton's North Palm Hyundai responded

Thank you so much for taking the time to leave this wonderful review. It is delightful to learn that Frank has been very helpful and we were able to provide you with a very pleasant, courteous and efficient service experience. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Stacy Arnold, Customer Relations Manager | sarnold@napleton.com

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