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Napleton's North Palm Hyundai

Lake Park, FL

4.7
969 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 969 reviews

April 27, 2018

Purchase Experience Great people, friendly atmosphere. Everyone I interacted with was a pleasure to work with. Would definitely recommend to anyone in the market for a ne More

by Michaelg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Gonzalez, Lance Lafazan
Apr 30, 2018 -

Napleton's North Palm Hyundai responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

April 04, 2018

Horrible people! This place is horrible. They sold my daughter and I a car that had hidden accident damage. They claim they inspect the cars from top to bottom which i More

by Kevinwagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy Consolino
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2018

Great Experience From the first, Armand Gyunup was my service adviser. Since My buying experience was a harrowing experience, I was skeptical as to how the service de More

by stitches148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armand Guynup
Apr 09, 2018 -

Napleton's North Palm Hyundai responded

Hello, thank you so much for your positive comments about our service department at Napleton's North Palm Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2018

Excellent service Carlos is the best, grate costumer services I had a very nice time buyng my new car the showroom is beatiful and management is excellent. More

by Canela0628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARLOS CARMONA
Mar 30, 2018 -

Napleton's North Palm Hyundai responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's North Palm Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2018

Bait and switch con artists Visited dealership a few months ago and was not able to make a deal. They called me two days ago and asked me to come back in. Told them they had all More

by JTSmith322
Customer Service
Recommend Dealer
No
Employees Worked With
Carlos, Richard, Stephen, and the main sales manger.
Apr 11, 2018 -

Napleton's North Palm Hyundai responded

We appreciate your detailed feedback, as we are always looking for ways to improve. Thank you for taking the time to leave us this detailed feedback. We strive to provide excellent experiences, and we are saddened to learn that we may have fallen short of the high standards we set for ourselves. We hope you are willing to give us another chance. Please reach out to us at (561) 721-3800 so we can work towards a resolution.

March 24, 2018

Pleasure I had great experience and ihab was fast and nice and professional , everybody was a quick a nice professional I would recommend at the dealer More

by lydia benavidez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ihab lababidi
Mar 26, 2018 -

Napleton's North Palm Hyundai responded

Lydia, we're happy our team delivered speedy service and a great experience. Thanks for the recommendation, and have an amazing day!

February 19, 2018

Oil Change I booked and they confirmed an 11a oil change. I arrived at 11a and was told there were 25 ahead of me and that it would be 3 hours of wait time for More

by Minerdoug
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jimmy Consolino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rosi Palermo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aloson Boggdan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Colon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Lee
February 17, 2018

Great Had a great experience at North Palm Beach location Jeep. Marcus was very patient with me and made sure I found a car I loved More

by OLIVIA FLYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos was salesman
Feb 26, 2018 -

Napleton's North Palm Hyundai responded

Olivia, we are so glad Marcus could help you find the right vehicle for you! If you ever need anything else from us, please feel free to give us a call or stop by. Safe travels!

January 19, 2018

Mike Fisher is the best I bought my car 5 yrs ago and he found me my perfect match. Listened to my needs and wants. He always said if your going to have a payment be happy More

by Bobbette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fisher
Jan 23, 2018 -

Napleton's North Palm Hyundai responded

Thanks for your feedback. We're happy you've received such wonderful service from Mike and that you still love the vehicle you purchased with us. We can't wait to see you again. Have a great day!

December 26, 2017

A bunch of liers at this dealership I purchased a barely pre owned vehicle and was promised they would get me the spare key from the previous owner. It has now been almost a month since More

by DannyD85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edy
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