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Napleton's North Palm Hyundai
Lake Park, FL
986 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again.
From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed.
We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications.
Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 986 reviews
March 26, 2019
Worst service ever!! They sold me a car that had the insulation under the hood destroyed, when driving home the next day the car started to smell like it was burning. It t They sold me a car that had the insulation under the hood destroyed, when driving home the next day the car started to smell like it was burning. It took 3 try’s for the salesman to make it right, The whole dealership knew the situation, I expected the sales manager to at least come over to me & apologize for the inconvenience. Once they have your money they couldn’t care less about the customer! More
by L.F
Employees Worked With
Jorge
March 13, 2019
Great experience Me not being a “car guy” I must say this was by far my best experience. In short they were very professional and saved me a lot of money by price matc Me not being a “car guy” I must say this was by far my best experience. In short they were very professional and saved me a lot of money by price matching and recommending alternative repairs to what every other repair shop suggested. More
by Heat0183
Employees Worked With
James Williams
March 07, 2019
Amazing Service All Around- Great Service Advisor - Daileen I have such great service here all the time- knowledgeable advisor - i get updates all the time - great customer service - love this place wouldn't ta I have such great service here all the time- knowledgeable advisor - i get updates all the time - great customer service - love this place wouldn't take my car anywhere else. More
by Dee
Employees Worked With
Daileen B
February 05, 2019
Great experience beginning to end I dealt with James Consolino who was a terrific salesman, he followed up on everything from beginning to end. He spent over two hours going over all I dealt with James Consolino who was a terrific salesman, he followed up on everything from beginning to end. He spent over two hours going over all the features of the car and welcomed me back if I needed more help with the complex electronics of my G90. I was also impressed with Scott Steiner in the back office who finalized the negotiations with me. My whole experience from beginning to end was terrific. I highly recommend Jimmy and the entire dealership. I have purchased many cars in my life, and this was pleasant and easy David M Sweetwood More
by David M Sweetwood
January 30, 2019
Service and Parts Department Excellent I bought my Hyundai Sonata in 2009 because it offered a great warranty (I did not really like the car too much.) Napleton's North Palm on Northlake A I bought my Hyundai Sonata in 2009 because it offered a great warranty (I did not really like the car too much.) Napleton's North Palm on Northlake Ave. has been my "go to" service location for the last 10 years. The service department has always provided a quality experience but now it rocks! It is now much more organized offering a less stressed environment. Michael Lingafelt is an actively engaged manager that keeps his team together and the customers happy. Also, there is a wonderful sense of honesty guiding customers with their car preventative maintenance and repairs! Lastly, I would like to mention that the parts department team is also great. They are always polite with inquiries and always offer to find out of stock parts. More
by Grateful Lady Customer
Employees Worked With
Michael Lingafelt, Robert Minier, Gary Thomas, Miguel Chung, Robert Riley
January 03, 2019
Very attentive and informative! Jim Boyle was very pleasant to interact with especially with the information he gave about each car. I recommend Jim and there team for any deal. Jim Boyle was very pleasant to interact with especially with the information he gave about each car. I recommend Jim and there team for any deal. More
by Adrian987
Employees Worked With
Jim Boyle
December 29, 2018
Financial Manager-pleasant and efficient Mr. Pearl ended our experience on a positive note. After a pleasant sales experience, he provided an warm and efficient end to our day. At everyone's Mr. Pearl ended our experience on a positive note. After a pleasant sales experience, he provided an warm and efficient end to our day. At everyone's least favorite part of the car buying experience, financing, his humor and acumen were well appreciated. More
by Seth
Employees Worked With
Mr. Pearl, Cisco Montesino
December 19, 2018
Great guy for help! Dmitri is the go to guy for help knowing vehicle systems, He is the knowledgeable and patient guy that’s why I recommend this dealer. Dmitri is the go to guy for help knowing vehicle systems, He is the knowledgeable and patient guy that’s why I recommend this dealer. More
by Anyqwe
Employees Worked With
December 17, 2018
Trash Complete trash. We told Jimmy that he’s being insulting after saying our ask is unreasonable. His response “you have to have intelligence in order to Complete trash. We told Jimmy that he’s being insulting after saying our ask is unreasonable. His response “you have to have intelligence in order to be insulted.” Told management and no apology. Great customer service! Went to Infiniti and got a way better car for cheaper than anything this trash was offering us from Hyundai More
by Jgaynor1988
December 15, 2018
Excellent service experience with Mike Lingofelt I have been a customer of Napleton's Hyundai since 2011 and I have consistenly had the best service experiences with Mike. He is always very courteou I have been a customer of Napleton's Hyundai since 2011 and I have consistenly had the best service experiences with Mike. He is always very courteous and very knowledge about Hyundai"s vehicles He is Definitely an asset to your company. More
by Lovemyhyundi
Employees Worked With
Cisco Montesino
