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Napleton's North Palm Hyundai

Lake Park, FL

4.7
969 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 969 reviews

April 11, 2019

Servicing I have been using the Napleton NORTH PALM Beach dealership for the past 3 years. Each time my car was serviced at dealer recommended intervals the ex More

by Jimbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daileen Berni
Apr 18, 2019 -

Napleton's North Palm Hyundai responded

Here at Napleton's North Palm Hyundai, we understand your time is valuable, Jimbo. Thank you for letting us know how your experience was. We hope to see you again!

April 06, 2019

The best part of my experience at Napleton was my salesman. I used the Live Chat feature on the website and was assigned to Scotty Raul as my salesperson. We were able to converse via text, which is the most co More

by G55
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Raul
April 04, 2019

Casey Service department I must say Casey is very friendly and knowledgeable kept her customers up to date on their vehicle I feel if they lost Casey I would not bring my vehi More

by A.Otero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No one else but Casey
Oct 09, 2019 -

Napleton's North Palm Hyundai responded

Hi, we're glad Casey could take great care of you! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Please don't hesitate to reach out to us if there's anything more we can do!

March 26, 2019

Worst service ever!! They sold me a car that had the insulation under the hood destroyed, when driving home the next day the car started to smell like it was burning. It t More

by L.F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge
Apr 24, 2019 -

Napleton's North Palm Hyundai responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (561) 721-3800. We look forward to hearing from you.

March 13, 2019

Great experience Me not being a “car guy” I must say this was by far my best experience. In short they were very professional and saved me a lot of money by price matc More

by Heat0183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Williams
Mar 18, 2019 -

Napleton's North Palm Hyundai responded

Thanks for sharing your recent service experience with us! We hope to be of service to you again in the future. Best wishes, Napleton's North Palm Hyundai

March 07, 2019

Amazing Service All Around- Great Service Advisor - Daileen I have such great service here all the time- knowledgeable advisor - i get updates all the time - great customer service - love this place wouldn't ta More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daileen B
February 05, 2019

Great experience beginning to end I dealt with James Consolino who was a terrific salesman, he followed up on everything from beginning to end. He spent over two hours going over all More

by David M Sweetwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Consolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Steiner
Feb 12, 2019 -

Napleton's North Palm Hyundai responded

David, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

January 30, 2019

Service and Parts Department Excellent I bought my Hyundai Sonata in 2009 because it offered a great warranty (I did not really like the car too much.) Napleton's North Palm on Northlake A More

by Grateful Lady Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lingafelt, Robert Minier, Gary Thomas, Miguel Chung, Robert Riley
Feb 06, 2019 -

Napleton's North Palm Hyundai responded

Here at Napleton's North Palm Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

January 03, 2019

Very attentive and informative! Jim Boyle was very pleasant to interact with especially with the information he gave about each car. I recommend Jim and there team for any deal. More

by Adrian987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Boyle
Apr 24, 2019 -

Napleton's North Palm Hyundai responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

December 29, 2018

Financial Manager-pleasant and efficient Mr. Pearl ended our experience on a positive note. After a pleasant sales experience, he provided an warm and efficient end to our day. At everyone's More

by Seth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Pearl, Cisco Montesino
Jan 04, 2019 -

Napleton's North Palm Hyundai responded

Hello Seth, thank you so much for sharing your positive visit with our team! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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