Napleton's North Palm Hyundai

Purchased another new car from Napleton and Jimmy Consolino The absolute best service and terms on my new Hyundai Elantra purchase today, thanks to Mr James Consolino, Mr Scott Steiner and Mr Steve Pearl! Naple The absolute best service and terms on my new Hyundai Elantra purchase today, thanks to Mr James Consolino, Mr Scott Steiner and Mr Steve Pearl! Napleton’s North Palm Beach Hyundai rocks, best automobile dealership experience in all my years! More

After all, they provided a great customer support!!! I am editing this review due to the exceptional customer support provided by Mr. Lance. He took the time to read my review and call me to find a solut I am editing this review due to the exceptional customer support provided by Mr. Lance. He took the time to read my review and call me to find a solution. He immediately understood my concern and fixed the problem like no one else. I believe that big companies are made by great human beings and diligent professionals committed with their customers. Mr. Lance is one of them. Don't hesitate to ask for him if you want to buy a car with confidence at Napleton's. All the best to you guys! More

Rip OFF Con me into extra warrant and gap ins. I called them the next day to cancel and signed the cancel papers Now they are telling me it will take 12 wee Con me into extra warrant and gap ins. I called them the next day to cancel and signed the cancel papers Now they are telling me it will take 12 weeks to get credited to my bank.. More

Good Experience to purchase an auto online We purchased an auto and had a good experience overall and I wanted to give that review to the dealership. Scotty Raul and Scott Steiner were espec We purchased an auto and had a good experience overall and I wanted to give that review to the dealership. Scotty Raul and Scott Steiner were especially helpful with this out of state transaction. We had the auto transported and the couple that delivered it were very professional and very nice. We couldn't be happier with our purchase. Thanks again. More

Great service great info Working with Casey in service has been a blessing, she goes above and beyond in customer care/satisfaction. I was so lucky to work with her. The sales Working with Casey in service has been a blessing, she goes above and beyond in customer care/satisfaction. I was so lucky to work with her. The sales manager I believe his name was Clarke was also very informative and helped me with ever question I had. I am happy to say I will be using them in the future. More

Amazing service! Casey and the staff at the service center were knowledgable and went above and beyond to ensure that my service was quick and painless. I would defini Casey and the staff at the service center were knowledgable and went above and beyond to ensure that my service was quick and painless. I would definitely recommend this location to anyone! And scotty the manager was so helpful More

Great service I just wanted to take a min and say what a great Facility you guys are running most people, write negative reviews but not this one everyone was happy I just wanted to take a min and say what a great Facility you guys are running most people, write negative reviews but not this one everyone was happy smiling willing to help.. Learned a lot About the new truck that’s coming out from Scotty. All the mean time I was getting my car serviced . The service team was phenomenal the girl that helped me was so sweet and knowledgeable. Can’t remember her name but she was the first one you see when you walk in I wanna say K.C. ? Was her name. Just great service all around!! Thanks guys for today. Hoping when the new truck comes out you have some awesome deals for me!! More

5 Stars for Joe Ward After having been frustrated by a couple of other Hyundai dealerships, we finally met a salesman, Joe Ward, that earned out business. Through a combi After having been frustrated by a couple of other Hyundai dealerships, we finally met a salesman, Joe Ward, that earned out business. Through a combination of candor and commitment, Joe addressed our concerns and got us across the finish line. If you are in the market for a new car, then I highly recommend that you visit Joe at Napleton's North Palm Hyundai. More

Impressive dishonesty The level of dishonesty here is impressive. Called about a car advertised on CarGurus. Spoke with Scott Steiner, made an agreement on the price. Re The level of dishonesty here is impressive. Called about a car advertised on CarGurus. Spoke with Scott Steiner, made an agreement on the price. Received paperwork to sign (I'm in California) and the price on the documents was $1000 more than we had agreed. They had also added a supposed charitable donation and a key fee to my total cost. I told them the numbers were wrong. They asked if I was going to sign the papers or not. I said yes if they paid the shipping of the car to California. Got a text from the assistant manager saying Steiner had agreed, so I signed and sent the paperwork. As soon as my check cleared, the shipping agreement suddenly vanished. I sent a screenshot of the text which Steiner claimed was blank. The car-salesman stereotype exists because of people/places like this. UPDATE 4/24/19 Car arrived today. Missing the wheel lock key and second ignition key and fob. Dent on the rear quarter panel, paint on the back of car is UV'd out. It's not nearly as good as it was presented in the ad. Called via their invitation, was sent to voicemail by the operator. Wish I'd never purchased here. UPDATE 5/5/19 This just gets better. In addition to the items above, both fog-lamp housings are broken in the back where the bulbs attach, clicking sound coming from suspension, and the front bumper is torn from its mounts on the passenger side (was clearly in a fender-bender and just pushed back into place.) It would have taken minimal effort on their part to make these things right. Still have zero paperwork back from the dealership (Bill of Sale, temporary tags, etc), car can't be driven until that is completed. Received a call from another sales manager, I called back twice, have left 2 voicemails, no response to my messages. And the written reply they posted below is a "form" reply that they have posted on other poor reviews. The indifference here is remarkable. More

Great service Every time I contact Daileen about my Hyundai issues she is always very knowledgable and provides friendly and professional customer service. Gr Every time I contact Daileen about my Hyundai issues she is always very knowledgable and provides friendly and professional customer service. Great job all around! More