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Napleton's North Palm Hyundai

Lake Park, FL

4.7
969 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 969 reviews

December 20, 2019

Exceptional Dealership Purchased, 2 Santa Fe’s in 3 days. The purchase of the second vehicle went smoother then the first vehicle which I found hard to believe since my firs More

by msafchik
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Krause, Lou Perri, Jonathan Victorian
Dec 24, 2019 -

Napleton's North Palm Hyundai responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's North Palm Hyundai!

December 18, 2019

Great Staff and prices!!! Spoke with Jennifer about getting a 2020 Santa Fe and trading in my 2014 Honda CRV. Jennifer was very knowledgeable and patient as I had A LOT of ques More

by fernandezfrado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Krause
December 18, 2019

Best Hyundai dealership I've owned several Hyundai and consider myself to be a loyal customer. I live in Miami so I may have never had the great experience I did if I didn't More

by jayjay6632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Krause
Dec 19, 2019 -

Napleton's North Palm Hyundai responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose us for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. We understand it's a big decision where you purchase your car from, and again, we are grateful to have been chosen. Thank you and we hope to see you again!

December 16, 2019

First time visit for an oil change. I felt very comfortable once Johnny Jaramillo started taking care of me. He was very friendly and understanding. Listened to everything I toll him and More

by arsilgueroc2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Jaramillo
Dec 18, 2019 -

Napleton's North Palm Hyundai responded

Thank you for taking the time to let us know how we did. We're pleased to hear we were able to help you out. We hope you have a great day!

November 27, 2019

Purchased a brand new vehicle, While signing documents Purchased a brand new vehicle, While signing documents to purchase the vehicle I specifically told the finance manager I did not want a service cont More

by April
Recommend Dealer
No
Employees Worked With
Lou Perry
Dec 12, 2019 -

Napleton's North Palm Hyundai responded

Hi April, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you for letting us know about your recent visit to Napleton's North Palm Hyundai. We would like to know more. If you would be willing, please reach out to us at (561) 622-0700 so we can understand the details of your particular situation and try to make this better. We look forward to hearing from you.

November 11, 2019

Daileen Berni in service is awesome. She gets me in and out and is so efficient with everything she does. The only reason I bring in my car. More

by Ngot
Recommend Dealer
Yes
Employees Worked With
Daileen Berni
Nov 14, 2019 -

Napleton's North Palm Hyundai responded

Hello, thank you for your great comments about Daileen! We're glad we could be of service to you, and we hope you continue to choose us for all your automotive needs. Thanks again!

October 16, 2019

Parts dept I called the Parts Dept Looking for touch up for my car, Mr Thomas was very polite and helpful with my request and had the paint in stock and gave me More

by Self
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Thomas
Oct 19, 2019 -

Napleton's North Palm Hyundai responded

Thank you so much for your feedback! Thomas and the parts team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 15, 2019

Kaden daved the day Kaden sold me a 2020 elantra. He never pushed or was anything the typical salesmen are. I adored him. As did my husband. This is the first time in my More

by Samy2020elan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr steiner was as wonderful as kaden. They were a knowledgeable pair.
Oct 17, 2019 -

Napleton's North Palm Hyundai responded

We are so glad to hear Kaden took such great care of you and your husband! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 15, 2019

Over pricing their used cars, Be very aware and stay away A week ago I purchased a used car for my wife and I traded a car in that was in awesome condition. I asked $3500 for my trade in and they told the blu More

by Donald james
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Dave and Andrew
October 04, 2019

My service advisor Dalene Bernie is more than an advisor to me but a friend! She’s always been more than accommodating to me and issues with my vehicle. I highly recommend her and N. P. Hyundai to anyone th More

by Ms. Bonomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalene Bernie
Oct 09, 2019 -

Napleton's North Palm Hyundai responded

Ms. Bonomo, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Napleton's North Palm Hyundai as your first choice for service!

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