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Napleton's North Palm Hyundai
Lake Park, FL
965 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again.
From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed.
We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications.
Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 965 reviews
November 27, 2019
Purchased a brand new vehicle, While signing documents Purchased a brand new vehicle, While signing documents to purchase the vehicle I specifically told the finance manager I did not want a service cont Purchased a brand new vehicle, While signing documents to purchase the vehicle I specifically told the finance manager I did not want a service contract. Upon reading documentation I realized that they fraudulently added service contract and maintenance to my vehicle purchase. I return back to the dealership the next day to have the general manager remove the service contract and he and I quote stated if I remove the service contract and the maintenance you’ll pay more for the vehicle. When you remove something you shouldn’t have to pay more for a vehicle.Upon reading documentation I realized that they fraudulently added service contract and maintenance to my vehicle purchase. I return back to the dealership the next day to have the general manager remove the service contract and he and I quote stated if I remove the service contract and the maintenance you will pay more for the vehicle. When you remove something you shouldn’t have to pay more. It’s common sense. He would not cancel the contract. They lied, and are deceitful. Especially the general manager Lou Perry. He was absolutely disrespectful No integrity. More
by April
Employees Worked With
Lou Perry
October 16, 2019
Parts dept I called the Parts Dept Looking for touch up for my car, Mr Thomas was very polite and helpful with my request and had the paint in stock and gave me I called the Parts Dept Looking for touch up for my car, Mr Thomas was very polite and helpful with my request and had the paint in stock and gave me directions since I am new to the area. When my car is due for service I will definitely bring it in. More
by Self
Employees Worked With
Gary Thomas
October 15, 2019
Kaden daved the day Kaden sold me a 2020 elantra. He never pushed or was anything the typical salesmen are. I adored him. As did my husband. This is the first time in my Kaden sold me a 2020 elantra. He never pushed or was anything the typical salesmen are. I adored him. As did my husband. This is the first time in my life age 62 that i enjoyed the experience of a new car purchase. Thank you kaden More
by Samy2020elan
Employees Worked With
Mr steiner was as wonderful as kaden. They were a knowledgeable pair.
October 15, 2019
Over pricing their used cars, Be very aware and stay away A week ago I purchased a used car for my wife and I traded a car in that was in awesome condition. I asked $3500 for my trade in and they told the blu A week ago I purchased a used car for my wife and I traded a car in that was in awesome condition. I asked $3500 for my trade in and they told the blue book for the car was only $2000. I countered at $3000 and their final offer was $2600. They would not budge , the manager Dave stated they were auctioning the car off so they would lose money. I came to get my car serviced today and there was my old car on their lot with a price tag $10,000. Manager Dave stated we over price all our cars and we would never get $10,000 for that car. So why are you over pricing your cars above the Kelley blue book.This place is a big scam. More
by Donald james
Employees Worked With
Dave and Andrew
October 04, 2019
My service advisor Dalene Bernie is more than an advisor to me but a friend! She’s always been more than accommodating to me and issues with my vehicle. I highly recommend her and N. P. Hyundai to anyone th to me but a friend! She’s always been more than accommodating to me and issues with my vehicle. I highly recommend her and N. P. Hyundai to anyone that owns one. I’d be lost without her, she’s always there to help. More
by Ms. Bonomo
Employees Worked With
Dalene Bernie
September 27, 2019
Purchase of Hyundai Elantra at Northlake location Luis Hernandez was my salesperson.He was very helpful explaining the benefits of owning the Elantra I am a senior citizen who cares about safety .an Luis Hernandez was my salesperson.He was very helpful explaining the benefits of owning the Elantra I am a senior citizen who cares about safety .and comfort when driving.. Luis Hernandez was my salesperson.Many thanks to him and all the staff people who helped me with my purchase.They were wonderful and I appreciate the quality time they spent with me.. Safety and comfort are most important. I have that in my new car..I will recommend people to your dealership!....... ...Dianne Sriberg i feel More
by Dianne Sriberg
Employees Worked With
names not remembered..office staff excellent...very helpful., Luis Hernandez
September 12, 2019
Scotty raul Napleton Hyundai made sure i had an amazing first car buying experience, the staff was incredible . I would like to give a huge shoutout for Scotty Ra Napleton Hyundai made sure i had an amazing first car buying experience, the staff was incredible . I would like to give a huge shoutout for Scotty Raul , he got the best deal possible for me and my situation and really worked with me . He was straight up and didn’t play games or run me around . I’m in love with my new Hyundai Elantra, I’m definitely recommending Napleton Hyundai to friends & family . More
by Nick
Employees Worked With
Scotty Raul
September 11, 2019
Jennifer is awesome! I lost my paperwork from my vehicle purchase and needed them right away! Jennifer was super helpful and had every thing to me in minutes! Thanks again I lost my paperwork from my vehicle purchase and needed them right away! Jennifer was super helpful and had every thing to me in minutes! Thanks again for your help! More
by Wellkept
Employees Worked With
August 31, 2019
They lied about the price of their vehicle They made me drive 70 miles to their location by giving me a false price, then when I got there, they changed the price and made it much higher. Their They made me drive 70 miles to their location by giving me a false price, then when I got there, they changed the price and made it much higher. Their internet team lie without conscience. I will not recommend this dealership to anyone. More
by Tony1
Employees Worked With
Stacy Garris , Richard Sherman, Tara
