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Napleton's North Palm Hyundai
Lake Park, FL
966 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again.
From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed.
We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications.
Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 966 reviews
April 07, 2020
No Credit and Still driving Scotty and Dave figured a way to get me in a used 2018 Sonata even though i had no credit was a good experience... Sending everyone who needs a car Scotty and Dave figured a way to get me in a used 2018 Sonata even though i had no credit was a good experience... Sending everyone who needs a car More
by Kiesha Stony B
March 30, 2020
Genesis Happy Bought me a new G70 and it was truly a professional experience I was shocked at a Hyundai dealership Scotty from start to finish was as professional a Bought me a new G70 and it was truly a professional experience I was shocked at a Hyundai dealership Scotty from start to finish was as professional as they come taught me the whole car and all the perks of a Genesis More
by Gracie11mom1
Employees Worked With
Scotty
March 28, 2020
Grateful I purchased a 2020 Palisades on Jan. 28th. There was a slight dent and scratch on the hood. My salesmen ( Scotty Raul ) told me to bring it in so they I purchased a 2020 Palisades on Jan. 28th. There was a slight dent and scratch on the hood. My salesmen ( Scotty Raul ) told me to bring it in so they can repair it. I did so the following week. I waited the week because Scotty was going to be out on vacation. When I got it back. it was completely ruined by whomever tried to repair it. It was obvious that there was no repairing this vehicle. I was at a loss for words! I was then handed over to Carmen ( Rosi ) Palermo. God Bless her soul. She too saw that something was not right. She put me into a loaner and off I went. She assured me that she will be handling this matter personally. This was a Thursday. By the following Wednesday, My salesmen, Scotty Raul contacted me, telling me that Rosi has him looking for a new car for me. When I heard that from him I knew this was the right dealership to be at. I am forever thankful and pleased with how this whole incident was handled. As for Scotty Raul, all sales people should learn from him on how to treat customers. He is knowledgeable and respectful. As for Carmen ( Rosi ) Palermo, she is a sweetheart and knows her stuff. Thank you Scotty and Rosi for all you did! Forever Grateful Sharon Meaney More
by Shea41
March 07, 2020
Robb Minier Over & Above Help Last week Robb Minier went over & above to work with me for information regarding my 2019 Genesis G80 Sport. He was thoughtful, respectful & professio Last week Robb Minier went over & above to work with me for information regarding my 2019 Genesis G80 Sport. He was thoughtful, respectful & professional. This is NOT the first time for his exceptional help with our many Hyundai purchases.He is a great asset to your dealership & the brand. THANK YOU ROBB! You are an example to be followed by fellow co-workers for "follow up after the sale". Rebecca D. from West Palm Beach More
by beckdanner
Employees Worked With
Other Employees :
Jimmy Consolino ~ Also was excellent help!! Another Asset to Napleton!
February 24, 2020
Brake Replacement turned Tires Today I came in to get my brakes done. Michael Lingafelt was amazing. My brakes were fine he said but my tires needed work. He got me all set up and h Today I came in to get my brakes done. Michael Lingafelt was amazing. My brakes were fine he said but my tires needed work. He got me all set up and helped me get my car ready in time for work. It was awesome. I also appreciate him being honest about my brakes. I had my brakes looked at by a different service center at my last oil change and they said that the brakes needed to be done. Micheal was kind enough to be honest and tell me that my brakes were good for another 10,000 miles. Couldn't appreciate him enough. More
by cumminsgirl23
Employees Worked With
Michael Lingafelt
February 10, 2020
Don't buy car from Napleton’s North Palm Hyundai This dealership sold me brand new car with spare keys from different car which does not even fit my car. When I went back to dealership to get this pr This dealership sold me brand new car with spare keys from different car which does not even fit my car. When I went back to dealership to get this problem aware GENERAL MANAGER LOU PERRI told me I was not here when you bought a car so $500 keys you will not getting for free, good buy—— He was very unprofessional, intimidating, rude. I am glad this is a lease and I am not stock with this dealership . I like Hyundai and want to get other one, but after this experience this will be my last time I ever will purchase Hyundai In my life because of people like this general manager Lou PERRI. He will be nice and friendly to buy car from him but then you are like like everybody else not important and does not care. Think about when you go to this dealership to buy a car Napletons North Palm Beach. . Do you want to be treated like a xxxx or find better place to get a car . More
by Costumer
Employees Worked With
General manager Lou Perri
January 31, 2020
Horrific I was bounced around to 4 different people and they wasted 2 hours of my time. Then this so called "Manager" came out and was extremely rude to the po I was bounced around to 4 different people and they wasted 2 hours of my time. Then this so called "Manager" came out and was extremely rude to the point that made me very angry. He treated me as if my business did not matter to him. So if this person, I wish I would have gotten his name, was hired to lose business, I give him 5 stars. I give the dealership -5 STARS!!!!! More
by Extremely Dissapointed
Employees Worked With
January 15, 2020
My 1st new car!! I bought myself a brand new car after working hard and landing a great job. I worked with Jenn and it was easy, no pressure, and she was able to get m I bought myself a brand new car after working hard and landing a great job. I worked with Jenn and it was easy, no pressure, and she was able to get me a great deal. I recommend this dealership to anyone on the market for a vehicle. More
by golekpr92
Employees Worked With
Jennifer K
January 15, 2020
Good experience overall I worked with Jennifer in order to purchase my daughter a vehicle. Although I had to come up on my budget I believe I got a great deal for her. There I worked with Jennifer in order to purchase my daughter a vehicle. Although I had to come up on my budget I believe I got a great deal for her. There was a slight pulling in the car on test drive but the GM threw in an alignment and all is well. My partner loved my daughters car so much she now wants to buy one as well and we WILL be going back to Jennifer. More
by airfrceteq6584
Employees Worked With
Jennifer
January 15, 2020
Great Customer Service I met with Jennifer while shopping for vehicles and we test drove the Kona. She was keeping my budget and time constraint in mind and knew the product I met with Jennifer while shopping for vehicles and we test drove the Kona. She was keeping my budget and time constraint in mind and knew the product well. I still have a lot more shopping to do but it was nice to not get pressured into buying something I wasn't ready to buy. More
by daddysgrl11
Employees Worked With
Jen
