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Napleton's North Palm Hyundai

Lake Park, FL

4.7
969 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 969 reviews

December 07, 2020

If you have doubt about getting your service done at a dealership, please go to Napleton Northlake. Everyone is pleasant, and their work is done quickly and properly. More

by NicJup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Minier
Dec 18, 2020 -

Napleton's North Palm Hyundai responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

December 07, 2020

Originally came in for a service issue.. met with the Robb Minier, the service director. He not only addressed the issue immediately but was extremely professional. More

by Vince F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Minier
Dec 18, 2020 -

Napleton's North Palm Hyundai responded

Vince, here at Napleton's North Palm Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

December 04, 2020

Best service experience I've had. Barely made it there due to an engine problem. They took my car in right away and even warrantied the issue. Highly recommend them. More

by Mike P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Minier
Dec 11, 2020 -

Napleton's North Palm Hyundai responded

We're glad to hear that everything was completed to your satisfaction, Mike! Please let us know if there is ever anything else we can assist you with.

December 04, 2020

Perfect service experience...From the time I entered to the time I left! I was greeted as soon as I pulled in and my service was completed in under an hour. Highly recommend! More

by Tia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Minier
Dec 10, 2020 -

Napleton's North Palm Hyundai responded

Thanks for sharing your recent service experience with us, Tia! We hope you continue to choose Napleton's North Palm Hyundai as your first choice for all your vehicle needs.

November 24, 2020

I would hope that anyone looking for a Hyundai will check out this dealership. My salesman Casey got right to work to find me the perfect Tucson. No pressure Very professional. Lou went above expectation More

by debbiesue1030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Munoz , Casey Creswell, Lou Perri, David Oshry
Nov 25, 2020 -

Napleton's North Palm Hyundai responded

Hi Debbie, thank you so much for your positive comments about Napleton's North Palm Hyundai! We're glad David, Casey and the team could help out! Congrats on the Tucson! Happy trails!

November 23, 2020

I bought a new Palisade and once again Napleton Hyundai exceeded my expectations! Excellent customer service and professionalism. Fabulous burying experience and a wonderful team . More

by Steve B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Raul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Perri
Nov 25, 2020 -

Napleton's North Palm Hyundai responded

Hi Steve! We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Congratulations on the Palisade. We look forward to your next visit! Take care!

November 16, 2020

I'm still working with them on my car's issues. So far, it looks like everything is going to be good because they showed the best possible attitude. I appreciate it. More

by deisbel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick's Manager or Supervisor
Nov 18, 2020 -

Napleton's North Palm Hyundai responded

Thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please contact our Manager at (561) 903-0407 so that we may ensure your experiences with our dealership are more pleasant moving forward.

November 02, 2020

I had an awesome experience with Anthony at Northlake Hyundai in Palm Beach Gardens. He was soooo patient, caring, thoughtful and professional assisting me with getting a 2020 Hyndai!!! Thanks again An More

by rstnlyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Orio
Nov 06, 2020 -

Napleton's North Palm Hyundai responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

October 24, 2020

I came in without an appointment due to my car not starting. Pablo welcomed me and got my battery replaced quickly and at no cost to me thanksfully it was warranty. Pablo is awesome. Will return for m More

by Lande
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Minier
Oct 29, 2020 -

Napleton's North Palm Hyundai responded

Thanks for sharing your recent service experience with us, Lande! We hope you continue to choose Napleton's North Palm Hyundai as your first choice for all your vehicle needs.

October 17, 2020

Whenever my car needs service, there's only one place I know and trust will take care of what I need done. Pablo has been a great help on multiple visits. More

by Very Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo Minier
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