Napleton's North Palm Hyundai

Nice, clean large showroom. Good vehicle selection. Very nice people. No pressure. Just attempting to find what the customer is looking for. Very friendly-even those not helping you acknowledged yo Very nice people. No pressure. Just attempting to find what the customer is looking for. Very friendly-even those not helping you acknowledged your presence. More

they sold me a used 2019 Hyundai sonata Jennifer was horrible she did a home delivery and was very rude ... after signing the paperwork i never got my copies , i called and texted Jennifer never got a horrible she did a home delivery and was very rude ... after signing the paperwork i never got my copies , i called and texted Jennifer never got a response , i called and emailed Sal the f&i manager he was even worst , it will be a year in a few months i still haven't received any paperwork, the also charged my card an extra fee that I've never heard of , this was just a horrible experience More

On January 9, my wife and I drove from Tampa to West Palm to purchase a 2019 Nissan Armada. The trip was worth it. Anthony, David and Sal were great. They gave us a great price and Sal in financing was amaz to purchase a 2019 Nissan Armada. The trip was worth it. Anthony, David and Sal were great. They gave us a great price and Sal in financing was amazing. We would definitely drive 7 hours round trip again to purchase a vehicle from them. Thank you all. We love our Nissan Armada. More

Sales person admitting was awesome. Professional knowledgeable helpful he created the best car experience I’ve ever had. Car prep was efficient and complete. Surprised how quickly the car was made r knowledgeable helpful he created the best car experience I’ve ever had. Car prep was efficient and complete. Surprised how quickly the car was made ready More

I was helped in every way as I drove two cars and chose the Kona. There was never pressure to buy, and all the information I needed was freely and honestly given. the Kona. There was never pressure to buy, and all the information I needed was freely and honestly given. More

Amazing service department! I walked in without an appointment and they got me in and out within an hour. Will definitely be returning for all of my service appointment and they got me in and out within an hour. Will definitely be returning for all of my service More

Always a pleasure to have my car serviced here. The advisors are professional and easy to work with. They make recommendations but don't pressure you. advisors are professional and easy to work with. They make recommendations but don't pressure you. More

I can’t say enough good things about this dealership. If I could I would give them 10 stars. Hi see Mike, he is the best I could I would give them 10 stars. Hi see Mike, he is the best More

I went to Napleton for service, I was pleased to find out they price match. I won't be going anywhere else for my vehicle's needs they price match. I won't be going anywhere else for my vehicle's needs More

My vehicle broke down and was towed to the closest dealership. My experience was horrible. Abby assisted but was hard to get a hold of but she had told me that she would contact me back at the end o dealership. My experience was horrible. Abby assisted but was hard to get a hold of but she had told me that she would contact me back at the end of the week for an update, did not hear from her. The next week, tried contacting her all week. Then came the 3rd week when we found out she was on vacation but no one was able to assist me. When I finally came to pick up my vehicle, the vehicle was making some noise and so I drove the vehicle back to the dealership. Dropped car back with Abby and she will contact me for a quote for repairs. At the end of the 3rd week, I called to check on my vehicle, no response. The 4th week comes around, with no response and by the end of the week, I contacted another service advisor, John and Michael. They said that they couldn't locate my car and it was not in the system. Michael finally located the vehicle on Friday and forwarded me to the auto body. The autobody shop finally got a hold of me and finally started working on my vehicle. My vehicle was finally completed. My car in total was at the dealership for over a month and a half. I did receive a call regarding my service satisfaction and was told the General Manager and/or Service Manager that they will call me regarding my experience. This has not occurred and has been already been 2 weeks that I have not heard back. I have dealt with many dealerships but by far this is the worst experience I've ever had to feel that they lost my car and did not offer a decent customer service. I would like to only thank Michael and John for assisting me as much as they could. Thank you for providing your excellent customer service as service advisors. More