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Napleton's North Palm Hyundai

Lake Park, FL

4.7
969 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 969 reviews

June 10, 2021

Napleton always has our best interest in mind. Loyal employees because they promote an excellent brand. Service is always on time and excellent communication with customers. More

by Mel-Mill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Minier
Jun 11, 2021 -

Napleton's North Palm Hyundai responded

Hi, we're glad to hear that everything was completed to your satisfaction, Mel! Please let us know if there is ever anything else we can assist you with.

June 09, 2021

Buying a new car is never easy especially at this time where there is a very low inventory everywhere you go. I want to really thank 3 people from the Napleton's dealer in North Palm Beach for making it More

by Isabel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrik sales, Jonathan financial, Lou Perri
Jun 10, 2021 -

Napleton's North Palm Hyundai responded

Hi, we're glad to hear that everything was completed to your satisfaction, Isabel! Please let us know if there is ever anything else we can assist you with.

June 03, 2021

Awesome salesman and managers. Thk you for your honesty. Christian was very helpful and is a good and well organized salesman. Thk again. Very helpful More

by Mybeautifulwife23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Jun 06, 2021 -

Napleton's North Palm Hyundai responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 30, 2021

I must state emphatically that this dealership gave me the most pleasant buying experience I have ever had.Starting with the meticulously clean and bright showroom. I was lead to a salesperson named Dmitr More

by Dipal666
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitrii Noel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Perri, David Oshry
Jun 01, 2021 -

Napleton's North Palm Hyundai responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

May 28, 2021

I hate buying cars but these guys were honest with no surprises at Genesis. They did everything as promised. Would recommend James Consolino for sales. He took good care of me More

by Dkiv54
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Raul
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy consolino
May 30, 2021 -

Napleton's North Palm Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 28, 2021

Bait and switch alert! Be aware from these scam artists! They told me over the phone that the price will be 21k after all fees when I arrived to the dealership the price magically raised to $29.5k which is More

by Ilan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JENNIFER KRAUSE
May 24, 2021

The salesman Derrick was excellent. Dealership wasn't. Prices were different than advertised online (bait and switch). Several of the vehicles I saw listed on the website were not available at the dealer More

by PJ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrick
May 25, 2021 -

Napleton's North Palm Hyundai responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a positive experience with us. If you would like to discuss your experience in more detail, please give us a call at (561) 903-0407 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

May 21, 2021

Excellent services well done by Melvin Gomez , very professional , he explained to me every details and go step by step very friendly happy thank you More

by Elnecio48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MELVIN GOMEZ
May 25, 2021 -

Napleton's North Palm Hyundai responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 20, 2021

Excellent customer service, they are willing to go overboard to make the customer happy. Mike was a pleasure to work with. I'd highly recommend my friends to go to N apleton North Palm Hyundai for th More

by nap131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Raul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Berkbuegler
May 25, 2021 -

Napleton's North Palm Hyundai responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 19, 2021

Best dealership known to man. Between Seth, Louie, Sal and the whole team, I had the best experience and I’m not the only one. I know many people who went there and have been blown away by the professiona More

by kylehavas21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal, Seth, Lou Perri
May 25, 2021 -

Napleton's North Palm Hyundai responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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