Napleton's North Palm Hyundai

Extremely happy with the service at Napleton. Everyone who helped me with my car treated me with care and kindness. who helped me with my car treated me with care and kindness. More

Throughout my many years servicing vehicles at Napleton, I've never left disappointed with their work. I've never left disappointed with their work. More

Christian Caso did his very best to accommodate me and was also very patient. Super friendly and helpful. I definitely give him 2 thumbs! Claudia Ramirez & William Hasson were very also very nice & help was also very patient. Super friendly and helpful. I definitely give him 2 thumbs! Claudia Ramirez & William Hasson were very also very nice & helpful! Overall I had a pleasant experience! More

I want to thank Christian Caso for being an awesome salesman and who did everything he could for me when I purchased my car. Thank you Christian. You are the best and keep up the good work Carolyn W salesman and who did everything he could for me when I purchased my car. Thank you Christian. You are the best and keep up the good work Carolyn W. More

Once again a extremely easy buying process. Anthony Once again a extremely easy buying process. Anthony always goes above and beyond to make sure I am completely satisfied with my vehicle and have all Once again a extremely easy buying process. Anthony always goes above and beyond to make sure I am completely satisfied with my vehicle and have all questions answered. I’ll be back Mr.Orio, don’t you worry! More

Christian Caso was an incredible representative for this company...an honest forthright rep who was not playing the ususal game that many sales people play to get a sale...after gettting the runaround from company...an honest forthright rep who was not playing the ususal game that many sales people play to get a sale...after gettting the runaround from Miami to Ft. Pierce on our Sonata SEL purchase, Christian made the deal happen and cut through the nonsense the we got from no less than 4 other dealerships in S. Fl. His sales manager colleague was also excellent, no nonsense or bait and switch...and their Finance Rep, Daniel, made the entire process painless. This is our new dealership. And like the product , (Sonata SEL) this team and these fine young men of character deserve kudos and heartfelt endorsement. Save yourself the hassle and call Christian NOW if you are in the market for a Hyundai....Five Stars for all! John Barlett, Wellington, FL More

They have a very friendly staff. While you are waiting in the service department, they will give you updates as needed and ensure you are comfortable. the service department, they will give you updates as needed and ensure you are comfortable. More

Excellent service.. honest and trustworthy, they only do what needs to be done, zero pressure. what needs to be done, zero pressure. More

Lessons learned, dealerships don't change. Sales teams don't change and Napleton Hyundai is no different. I recently purchased a used vehicle from this location and after leaving noticed that I was taken don't change and Napleton Hyundai is no different. I recently purchased a used vehicle from this location and after leaving noticed that I was taken advantage of because I made it so easy with a trade in and decent credit and already knowing what vehicle I wanted upon arrival. During the test drive I mentioned the sound and the sealing on the window falling off the window and was told by Sean “that's a easy fix, you can do it from watching YouTube”. *These parts were cut from the window frame. When I drove off the lot my issue really intensified when I noticed that the main cabin noise was so high I couldn't even hear my wife in the passenger seat without her screaming and the radio and sub-woofer me turning it up so far. This is not safe at all or something that should have been missed during their inspection. I took the salesperson Sean advice and watched YouTube to try and fix the driver replaceable parts myself at cost of $150 making the appearance better but didn't resolve my sound issue. I was contacted by the service team and so I expressed my situation and was told to come in this morning for scheduled service. I drove a hour (Pembroke Pines to Palm Beach) for just to be told nothing was documented when arriving and waiting in the service line at 0800 and was sent from service department to sales team and - then sent back to the service department, because no one what to say or do.After sitting and waiting for someone to assist me I was asked if I was being helped for sales but not to respond to my issues. Around 1130 I observed other customers experiencing the negative culture of this place and was then told that their GM cannot help me - so I left knowing that this was a bad choice in life. Hopefully this helps anyone that is thinking about making my mistake. If they stand behind their sales it would be great but right now I am not impressed which is sad because I really like the vehicle other than this issue .   I was contacted again by someone from the sales team with no regard other than checking the box. Sadly I didn't check the reviews of this establishment but am doing my part to warn others. *$600 later out of pocket after replacing the window sealing that was cut out as pictured. And multiple parts ordered and labor fees just so I can hear safely while driving. As a federal worker, prior service and customer I was taken advantage of and basically shown what they think of me and my business More

Thank you to Curtis, Christian and Daniel for making the purchase of my new car happen. Special thanks to Christian for his patience as we navigated through our decision making process .. well into the eve purchase of my new car happen. Special thanks to Christian for his patience as we navigated through our decision making process .. well into the evening. He was informative as we considered a wide range of possible vehicles.. I really appreciate the time .. and again the patience .. that he took to show me the bells and whistles of the new car. Thank you Daniel for staying to make the purchase happen and your insights about the warranties. Highly recommend the dealership and staff. Thank you. More