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Napleton's North Palm Hyundai

Lake Park, FL

4.7
969 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 969 reviews

October 06, 2021

Excellent service by my salesman Christian Caso. I would recommend anyone to him. Absolutely great work! He was very professional and wanted to make sure we left with a new car happy and we absolutely did. More

by Amanda Baldwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Caso
Oct 07, 2021 -

Napleton's North Palm Hyundai responded

It is great to hear that we were able to get you back on the road so quickly! Thank you for choosing Napleton's North Palm Hyundai and we hope to see you again!

October 05, 2021

The greetings and help, to the car buying experience was friendly and very easy. Christian Caso went above and beyond even driving my car to me on his personal time @11 pm to ensure I had my 2018 Genesis so More

by Edell.Melanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian, Caso
Oct 07, 2021 -

Napleton's North Palm Hyundai responded

Hi, we're so glad that we were able to go above and beyond your expectations! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 05, 2021

Service department is a complete ripoff. This time the wife has to have the car towed in and they tell her the entire steering column has to be replaced. The steering column position sensor is bad but the More

by hoehnfla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Jaramillo
Oct 06, 2021 -

Napleton's North Palm Hyundai responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We'd like the opportunity to turn your experience around. Please reach out to us at (561) 903-0407 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 04, 2021

We've had a horrible experience. The car we purchased had an oil change light come on, check engine light on and the wipe fluid doesn't work. And, the service department has completely botched taking care of More

by mdjohnson14
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian
Oct 06, 2021 -

Napleton's North Palm Hyundai responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to us at (561) 903-0407 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. We hope to hear from you.

September 22, 2021

Just leased a 2022 Santa Fe Limited having returned a 2019 Santa Fe lease. Salesperson CHRISTIAN CASO worked with us diligently over a two day period explaining the equity we had in the old lease and how More

by hbtx2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTIAN CASO
Sep 23, 2021 -

Napleton's North Palm Hyundai responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 22, 2021

Purchased a 2021 Sonata. Met by Christian Caso at the door and was assured that he was confident that my search would end at Napleton. 4 hours later, I very happily drove away in my new car. Christian wa More

by ASHLEETEMPLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Caso
Sep 23, 2021 -

Napleton's North Palm Hyundai responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

September 21, 2021

It was such a great experience with the help of Christian. He was able to give me the best deal possible! More

by jessielefebvre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
September 21, 2021

True integrity at this dealership! They helped me work a deal that truly worked for my budget. Real sales team here. Not pushy or overly aggressive. That's how it's done. More

by Msharadin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Caso
Sep 23, 2021 -

Napleton's North Palm Hyundai responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2021

Great dealership... I was very pleased with my service and the staff. Highly recommend them! More

by Gabe Bentley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Minier
Sep 23, 2021 -

Napleton's North Palm Hyundai responded

Hello Gabe, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

September 18, 2021

The service at Napleton has always been amazing. Their employees are friendly and helpful and their work is always completed properly. More

by KaityLind
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Minier
Sep 23, 2021 -

Napleton's North Palm Hyundai responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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