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Napleton's North Palm Hyundai

Lake Park, FL

4.7
969 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 969 reviews

August 26, 2024

Craig Vitti is excellent! Helped me look at Hyundai Elantra 2025 model. Craig was very nice and knowledgeable. More

by Jmalaterra70
Recommend Dealer
Yes
Employees Worked With
Craig Vitti
Aug 31, 2024 -

Napleton's North Palm Hyundai responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

August 24, 2024

My Dad and I have bought quite a few cars from Jimmy Consolino. He is very fair and honest. It is a pleasure to do business with Jimmy and Napleton! More

by karen7459@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Consolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Napleton's North Palm Hyundai responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2024

Came in to look at a used car and Rob made it very easy to get it on the road the same day More

by Paul
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 31, 2024 -

Napleton's North Palm Hyundai responded

Hi Paul, thank you so much for your feedback! Rob will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 31, 2024

Worked with Rob to get a new car and it could not have been better More

by Anderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
Jul 31, 2024 -

Napleton's North Palm Hyundai responded

Hi Anderson, thank you so much for your feedback! Rob will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

July 29, 2024

I inquired about a vehicle online and Max quickly gave me a call to work out all of the numbers. He gave me a fair deal and made sure to call after to make sure everything was working fine when I got home. T More

by rbinday
Recommend Dealer
Yes
Employees Worked With
Max Ifrah
Jul 31, 2024 -

Napleton's North Palm Hyundai responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help!

May 23, 2024

Upon visiting the dealership the staff was very attentive and Shawn Thomas was very kind and very informative. I visited 4 other dealership and decided to come back to Hyundai. This team was great ! More

by leticiaromero92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Thomas
May 25, 2024 -

Napleton's North Palm Hyundai responded

HI, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

March 03, 2024

This was the easiest and most enjoyable car buy I’ve ever experienced! I was greeted by the sweetest women Armellini Oats who worked diligently alongside Jack Gonzalez and Scott Steiner to deliver the best d More

by Rebecca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armellini Oats
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Gonzalez, Scott Steiner
Mar 06, 2024 -

Napleton's North Palm Hyundai responded

Hello Rebecca, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 10, 2024

Arellano is new at the dealership. She was unable to point out features about the vehicle. We were at the dealership for 10 hours. We have not had any instruction on features of th More

by Kgreen71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Armellini Oats
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Napleton's North Palm Hyundai responded

Hello, we are so disappointed to learn of this situation you have described. Please reach out us at (561) 903-0407 and we will work with you personally in rectifying the issues you experienced.

Feb 14, 2024 -

Kgreen71 responded

The dealer has successfully rectified our situation. We went back to the dealership where Don explained some of the features to us, making us more comfortable with the car. We can go back to the dealer as often as needed for more instruction.

Aug 09, 2024 -

Kgreen71 responded

Napleton has not returned phone calls from me personally or from Genesis. It took almost 3 months to get a credit issued to our finance contract from some extended services that we cancelled. We were overcharged on the agreed purchase price. Didn’t realize it because all the extras we purchased was grouped in with the extra charges. So when the extended warranties were cancelled the bottom line was about $600 more than our agreed price. BUYER BEWARE.

February 08, 2024

Best car buying experience ever! The sales manager Chris and the Finance manager Jennifer were both amazing to work with! We are very pleased with every aspect of the experience! Def More

by SoFlo1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dmitrii Noel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scotty Raul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Brown, Jennifer Kennedy
Feb 10, 2024 -

Napleton's North Palm Hyundai responded

Hello, thank you so much for sharing your recent experience with us, we work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 27, 2024

The best thing about this dealership is super salesperson Jim Consolino. Several years ago when looking for a new vehicle to replace my MB 550 SL with an Suv, I had the good fortune to find Jim. Professional More

by fixlere
Recommend Dealer
Yes
Employees Worked With
Jimmy Consolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Consolino
Jan 29, 2024 -

Napleton's North Palm Hyundai responded

Hi, thank you so much for your feedback! Jim will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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