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Napleton's North Palm Hyundai

Lake Park, FL

4.7
982 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again. From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed. We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications. Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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3703 Northlake Blvd

Lake Park, FL

33403

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Showing 982 reviews

March 30, 2022

I started going to the Okeechobee location almost 2 years ago and Daniel Gonzalez was my service advisor. You know when you go to the hair salon and find a great stylist who gives the best service that you f More

by Brekke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez
Apr 02, 2022 -

Napleton's North Palm Hyundai responded

Hi Brekke, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's North Palm Hyundai as your first choice for all your vehicle needs.

March 28, 2022

I have researched several dealerships before I finally decided on Napleton's North Palm Hyundai because they have the type of car and the color I like ... in stock! It was a very easy process to make an a More

by WPBKelsi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Caso
Mar 31, 2022 -

Napleton's North Palm Hyundai responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 23, 2022

Daniel Acuna was an amazing salesman very honest and polite. As well as Christian that assisted me with everything i needed. I waited 3 months to leave this review because i wanted to see the reliabili More

by francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Acuna
Mar 23, 2022 -

francis responded

Great dealership very happy with my salesman daniel acuna and christian caso. Highly recommend

March 21, 2022

There great, Anthony Orio was great 10/10 service. He truly is and Auto Advisor….not only did I have a pleasant experience, I now know I have someone I can trust for my friends and family!!! From se More

by Justin B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Orio
Mar 24, 2022 -

Napleton's North Palm Hyundai responded

Hi Justin, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

March 18, 2022

Believe it or not, Anthony is such a good salesman that he sold me 2 new cars in the last 2 years. It takes a qualified professional who deals to achieve that. Thank you. More

by Ndanaluk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Orio
Mar 20, 2022 -

Napleton's North Palm Hyundai responded

Hi Ndanaluk, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

March 18, 2022

Had appointment to purchase vehicle. Arrived 8:30am they open at 9. Was told vehicle was sold at 10pm the night before. What a story they tell More

by Timmcavoy772
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Smile
Mar 20, 2022 -

Napleton's North Palm Hyundai responded

Hi, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (561) 903-0407 and we will do our best to make this better.

March 17, 2022

Max and Seth were very informative about the hyndia brand! The we’re also informative about the use cars More

by John Doody
Recommend Dealer
Yes
Employees Worked With
Max
Mar 17, 2022 -

John Doody responded

Max and Seth are very informative about the used cars on the lot

March 10, 2022

Anthony Orio is the best salesman that Napleton has working there! Thanks to Anthony I was able to get into a brand new vehicle a Hyundai 2022 Venue, that is beautiful, great on gas — especially in thi More

by victoriagarciap99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Orio
Mar 12, 2022 -

Napleton's North Palm Hyundai responded

Hello, we are pleased to hear about your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our team member Anthony was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

March 08, 2022

GET AWAY FROM THEM! !!! Worst place ever!!!! They are not allowed to give you prices unless you buy the care with them, but you have to give all your details before they More

by Jaime
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Nelson
Mar 10, 2022 -

Napleton's North Palm Hyundai responded

Hi Jaime, we're extremely disappointed to hear that you left Napleton's North Palm Hyundai unsatisfied. Please reach out to us at (561) 903-0407 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

Mar 10, 2022 -

Jaime responded

Hi! It is too late to apologise, In my life, I don’t give second chances, if you s*** up, it is only once, is like that saying, foul me once… i went to another dealer and was treated as human being and not treated as a wallet, like I deeply felt with Devin. I bought my brand new car on a Nissan dealership at the very same day and also you guys blocked and removed some messages on Instagram. That’s is bad virtual management

March 07, 2022

Jim Consolino is the best. I have leased 4 vehicles from him at Napletons, ask for hi. you won't be disappointed. He will make you comfortable and he knows the product... he s More

by angsergi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Consolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Calixto
Mar 09, 2022 -

Napleton's North Palm Hyundai responded

Hi, we're glad to hear you found Jim to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

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