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Napleton's North Palm Hyundai
Lake Park, FL
981 Reviews
Napleton's North Palm Hyundai in Lake Park, FL, is the place to find the best and most affordable new and used cars in the West Palm Beach area, with the largest selection of new Hyundai vehicles around. Family-owned and in business for over 50 years, with 64 franchises across five states, Ed Napleton believes that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership on the South Side of Chicago back in 1931 and continues to this day. This might be why Napleton can count more than 800,000 customers in its history, and why more than two-thirds of those customers have returned to Napleton to buy again.
From the moment you visit us, you'll see why Napleton's North Palm Hyundai is different from the competition. Our modern waiting areas are decked out with flat screen TVs, while our relaxing customer lounges treat customers to free coffee and Wi-Fi. Our friendly, knowledgeable staffs are devoted to your complete satisfaction and constantly strive to provide you with the easiest and most enjoyable buying experience. We pride ourselves in exceeding your expectations before, during, and long after the sale is completed.
We also feature a wide selection of used cars , trucks and SUVs from both domestic and foreign manufacturers like BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Jaguar, Jeep, Kia, Lexus, Mazda, Mercury, MINI, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion and Toyota. Our service department is staffed exclusively by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked parts and accessories departments are packed with genuine factory parts so your vehicle can be restored or customized to factory specifications.
Our website allows you to value your trade, calculate your payments , and even apply for financing. Look around s
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 981 reviews
November 17, 2022
My Wife and I bought a 2021 Hyundai Kona in March of 2021. We were very pleased with the service and price. However, after 6 days of having the vehicle we noticed the brakes were not braking properly. W 2021. We were very pleased with the service and price. However, after 6 days of having the vehicle we noticed the brakes were not braking properly. We took it into service and it turned out that the entire braking system needed to be changed. Please note this was a brand new 0 mile vehicle. We were not satisfied and reached out multiple times to the salesman and several managers. After almost 2 weeks we finally got a hold of someone. After a lot of back and forth they agreed to replace the Kona with another Kona, which was great. However, it took us xxxx and high water to get a hold of someone. Fast forward to November 2022. The car only has 36,000 and we noticed a weird sound coming from the engine. The day before bringing or more so TOWED into the service department. The car kept shutting off on my wife on her way home from work. Leaving her broken down in the middle of the road. After finally bringing in the vehicle to the service department. We had to wait 2 days before getting an answer as to what was going on with the car. Mind you. We have been bringing in the vehicle for its regular maintenance and keeping it up to date on everything. After waiting two days. The service advisor told us the vehicle needed a new engine. Again, 2nd car and again a full replacement of something. I was told they need to contact Hyundai to get an approval for a new engine. Which will take 24 to 48 hours. At this point we do not know when we will get our car back, and if at all. We jumped online and began reading forums about the latest Hyundai engine issues, and as it turns out our engine has the same problem as discussed in these forums. We have now gone 24 hours trying to contact the General Manager and to no avail we have yet to get a phone call back from anyone. Also, they do not have any loaners available to accommodate us for this inconvenience. We are just told to rent a vehicle and Hyundai will reimburse us for the rental. Turns out Hyundai will only reimburse $38 per day. A rental car these days is nearly $100 per day. A new engine sounds great. However, this goes on the carfax report that new engine was out in, and this will definitely bring down the value of our car when we would want to go trade it in. This is a fact and not just an opinion. I would recommend anyone to do your research first before going to any of these dealerships. More
by Bakedemo2
Employees Worked With
November 12, 2022
Dealership does not follow up after the purchase. It is impossible to get them to actually do what they promised. Very disappointed in the team there! It is impossible to get them to actually do what they promised. Very disappointed in the team there! More
by Pedct6
Employees Worked With
Don
November 08, 2022
Caleb was absolutely amazing in every aspect of our car deal. I couldn’t be more appreciative of his help and Mr. Scott Steiner as well! What a great crew and an even better experience. Thank you so much t deal. I couldn’t be more appreciative of his help and Mr. Scott Steiner as well! What a great crew and an even better experience. Thank you so much to both of you and I can’t wait to send all of my people to y’all! Thanks again! More
by Blgiac
Employees Worked With
Caleb Johnson Scott Steiner
October 31, 2022
Had a great experience. Caleb was patient and talked through all options we were looking for in a new vehicle. Plus dealing with a trade in. They truly worked with us on pri Caleb was patient and talked through all options we were looking for in a new vehicle. Plus dealing with a trade in. They truly worked with us on pricing and payments. Seth and Mr. Stein are a great team. Everyone worked together and we are ecstatic about our new SUV. Highly recommend this dealership for many reasons, but we weren’t just a number to them. We were long-term customers and they treated us that way. More
by G.GIBAS
Employees Worked With
Caleb
October 28, 2022
I had an excellent experience at this dealership. They were extremely helpful and knowledgeable. Especially my salesperson Don. I love his energy and vibes. He was more excited about me getting a new They were extremely helpful and knowledgeable. Especially my salesperson Don. I love his energy and vibes. He was more excited about me getting a new car than I was. He truly cares about his “clients” and I highly recommend both Don and the dealership. More
by BigMack
Employees Worked With
Don , Daniel Acuna
October 26, 2022
I had a wonderful experience purchasing a new Santa Fe vehicle from Napleton in Lake Park. Don Mcain showed me multiple vehicles and helped me pick the perfect one! The process was stress free and very pl vehicle from Napleton in Lake Park. Don Mcain showed me multiple vehicles and helped me pick the perfect one! The process was stress free and very pleasant. I’m happy to say this is our 4th purchase with them. Thanks Don! More
by Sbluef
Employees Worked With
Don McCain
October 21, 2022
What a fantastic dealership. Great people and got a great deal. Niles was a wonderful salesman even though I was extremely difficult to work with. I can't thank you all enough. Great people and got a great deal. Niles was a wonderful salesman even though I was extremely difficult to work with. I can't thank you all enough. More
by COOKIESNEEDLOVETOO
Employees Worked With
Niles
