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Napleton's Mid Rivers Kia
St. Peters, MO
861 Reviews
Learn Why Kia Drivers from St. Peters, O'Fallon, St. Charles, Wentzville and St. Louis Choose to do Business with Napleton's Mid Rivers Kia
Let's break down just how much we have to offer here at Napleton's Mid Rivers Kia, so you can feel more at home from the second you walk through the doors to our showroom.
Not only do we offer an awesome array of excellent new Kia models on location, but we also have a huge inventory of used cars at our dealership as well. When you select the perfect model for your automotive needs, our finance team will work with you to find the best way to make you a car owner, on the best possible car loan and lease for your specific needs.
Once you're an owner, Napleton's Mid Rivers Kia is still here to help you have the best experience possible. Our customers love our on-site car service and maintenance staff and department, where highly trained technicians use the best equipment and only certified Kia parts on your car, keeping your model running smoothly and reliably for years to come. See why it truly does pay to keep you vehicle serviced by the dealership.
For the entire car buying and ownership process, Napleton's Mid Rivers Kia is here to help. If you are interested in more information about any of the products or services we have to offer here, come in and visit us soon! We are located at 4955 Veteran's Memorial Parkway St. Peters, Missouri, and proudly serve drivers from O'Fallon, St. Charles, Wentzville and St. Louis as well.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 861 reviews
February 05, 2019
Appointments mean nothing. Had an appointment today for 8:15am for complementary service for buying a car. It was for installation of mud flaps and a car detailing. I was told a Had an appointment today for 8:15am for complementary service for buying a car. It was for installation of mud flaps and a car detailing. I was told a 2 hour wait time, and I agreed to it and was going to stay the whole time they worked. 2 hours passed and I hadn't heard anything. After 2 and a half hours I walked to the service department and asked for an update. I was told by someone that they would look into it, have me wait in the lobby and someone would come and talk to me. No one came to talk to me. At the 3 hour mark, a salesmen came up to me and a lady to see if we needed anything. It was a kind gesture. 3 hours and 15 minutes go by and a service guy gets to me and asks about personal belongings in my car. They haven't started the detailing, only cleaned the outside. I tell him just clean the outside of the car so i can go home. Finally after 3 and a half hours, the let me drive it out of their garage. HOWEVER, when I pulled out of the dealership and on to the main road, I noticed my hood bouncing up and down. They didn't even close it. I drove it back to the service place. The guy checked it and closed it, and I was finally able to go home. All in all, I just wanted some communication. Tell me what it going on. I know things happen, but holy cow was that bad. They guy who cleaned my car did a good job, Ill say that. I do have a complementy detailing that they need to give me, but it isn't even worth it in my opinion. Lord knows how long that would of taken.... More
by Guerrilla97
Employees Worked With
I don't know their names
February 02, 2019
wow fast buy. in and out I knew what i wanted and did not need a test drive or questions answered. Kurt Gieselman was efficient and had the paper work and car ready within I knew what i wanted and did not need a test drive or questions answered. Kurt Gieselman was efficient and had the paper work and car ready within the hour. More
by coolklasss
Employees Worked With
hhmm what happenned to Kurt?
January 15, 2019
Door ding repair I am thrilled with the exceptional service preformed by Apollo Wall of Carmedic. I contacted him regarding a "we owe" dent repair from Napleton Kia re I am thrilled with the exceptional service preformed by Apollo Wall of Carmedic. I contacted him regarding a "we owe" dent repair from Napleton Kia recieved when I purchased my new car. He is an "artist" of dent removal. He came to my home on my schedule, was very friendly and professional, and it turned out great. The dent is gone! I will defiantly use him again and recommend him to everyone! Thank you to Apollo, Chris Cayce, and Napleton Kia. I Love my new car! More
by Happy Customer
Employees Worked With
Apollo Wall, Chris Cayce
January 12, 2019
Amazing Bought a new car and had a great experience I was greated when I walked in and taken care of in a quick manner I would definitely recommend the gentle Bought a new car and had a great experience I was greated when I walked in and taken care of in a quick manner I would definitely recommend the gentleman that helped me More
by Kelsosoup
Employees Worked With
Patrick Piper and kurt Gieselman
January 12, 2019
Nice Experience I was in need of transportation. I recieved a promotional sales event in the mail so I scheduled an appointment. I was searching for a decent used veh I was in need of transportation. I recieved a promotional sales event in the mail so I scheduled an appointment. I was searching for a decent used vehicle and left with a brand new vehicle. Mike, Justin, and Pat were the sales people that I interacted with. I had a positive experience and I would recommend Mid Rivers Napelton Kia to anyone looking to purchase a vehicle. Thank you Mid Rivers Napelton Kia More
by Kimk
Employees Worked With
Mike sales. Pat financing, Justin Norvell
January 04, 2019
Chris Cayce is awesome This is our third Kia and the second time we bought from Chris. He was very attentive to our needs and wants. Very pleasant. An all around great exper This is our third Kia and the second time we bought from Chris. He was very attentive to our needs and wants. Very pleasant. An all around great experience. Will definitely spread the word. Very happy. Also Patrick was very helpful and wonderful to deal with. Very happy customers. Repeat customers! More
by Kimesh
Employees Worked With
Patrick Piper, Chris Cayce
January 01, 2019
Happy Customer Blake was super helpful & motivated! He was very knowledgeable when presenting cars and he stayed focused on our price point. Patrick in Finance was o Blake was super helpful & motivated! He was very knowledgeable when presenting cars and he stayed focused on our price point. Patrick in Finance was organized, respectful and very pleasant to work with. More
by Gordystc
Employees Worked With
Patrick Piper, Blake Balkenbush
December 31, 2018
New car! My car buying experience was great. Thank you to Ben Gordon for making my decision an easy one and for getting me in a new car for the price I neede My car buying experience was great. Thank you to Ben Gordon for making my decision an easy one and for getting me in a new car for the price I needed. Thanks again! Happy New Year! More
by Gsh
Employees Worked With
Benjamin Gordon
December 22, 2018
Great experience in the end Originally came off as pushy as we knew what we wanted and were willing to pay, but felt as if we were being pushed another direction. When multiple s Originally came off as pushy as we knew what we wanted and were willing to pay, but felt as if we were being pushed another direction. When multiple staff listened to our requests, we were pointed in the right direction and ended up getting what we wanted for a price we could afford. Many employees were very helpful in the end result. Pushiness found redemption the next day when i had an uneasiness and additional questions regarding the financials of the sale and the same employee set aside time to speak with me on more of a personal level which completed the buying experience for me and will bring me back in the future. Great experience in the end but it took alot of time to get there, but that in part is due to the decision making process. Financial process was easy but i did have to return as some of the paperwork i had requested had been left out of the packet. More
by SUV
Employees Worked With
Ken Stark and Financial Rep (name)?, Chris Cayce
December 17, 2018
Wonderful Great experience no problem wonderful customer service second time buying here and each time experience was great. Added bonus included was the mainte Great experience no problem wonderful customer service second time buying here and each time experience was great. Added bonus included was the maintenance package and windows protection. More
by Corde017
Employees Worked With
Ken stark, Darwin Cunningham
