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Napleton's Mid Rivers Kia
St. Peters, MO
861 Reviews
Learn Why Kia Drivers from St. Peters, O'Fallon, St. Charles, Wentzville and St. Louis Choose to do Business with Napleton's Mid Rivers Kia
Let's break down just how much we have to offer here at Napleton's Mid Rivers Kia, so you can feel more at home from the second you walk through the doors to our showroom.
Not only do we offer an awesome array of excellent new Kia models on location, but we ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 861 reviews
August 18, 2023
Maysumm is awesome, he was very friendly and helpful in finding the right car for me!! finding the right car for me!! More
by Jsetchfield1010
Employees Worked With
August 18, 2023
You should definitely see Mayssam Bou Diab if you are in the market. He is awesome! the market. He is awesome! More
by Jess Smith
Employees Worked With
August 17, 2023
Mayssum was an experienced salesman listening to all our needs and find us the vehicle fits what we were looking for needs and find us the vehicle fits what we were looking for More
by MB D
Employees Worked With
August 16, 2023
Bought a new 23 Sportage. Vehicle has refused to start 6 times in 6 months. Made an appointment for service. Called in the afternoon after check in car in at 7:45. No answer. Vehicle has refused to start 6 times in 6 months. Made an appointment for service. Called in the afternoon after check in car in at 7:45. No answer. Drove to dealership and talked to service rep. Was informed it would take 24 to 72 hours to run diagnostic. No loaner cars available. 6 days later was told my car was ready. Problem could not be found. Was told I would have to wait for a catastrophic failure to fix issue. Afraid to take it anywhere. So much for KIA service. More
by GZ
Employees Worked With
June 23, 2023
Mayssam was really a great sales person he did everything to make sure it was what I wanted he even went and got me ice cream the Jeep was clean 🧼 and gased up for the road he checked the Jeep the Jeep we to make sure it was what I wanted he even went and got me ice cream the Jeep was clean 🧼 and gased up for the road he checked the Jeep the Jeep went and got an detailing clean on it washed More
by Darne314
Employees Worked With
June 22, 2023
Hey Guys looking for a car Napleton the place I purchased a car and my sale guy was on point a car and my sale guy was on point More
by Yolanda Pickett
June 22, 2023
on 6-12-23 . . I had an oil change and bought new tires with an alignment. The first thing that went wrong was, I received a video of the tech doing the walkar . I had an oil change and bought new tires with an alignment. The first thing that went wrong was, I received a video of the tech doing the walkaround of my car. The only problem was it wasn't my car. I texted back that the video was of the wrong vehicle and the service agent responded that nope it was indeed my car. I replied back that no the video was of a black car, mine is silver and the clearly visible license plate was not mine. I was then told that the system switched the phone numbers between myself and the other customer. When I picked up my car I was given the usual advice about needing to drive a bit before the low tire pressure light goes off. When it had not gone off by the next day my husband checked the tire pressure. One tire was at 18psi, the other 3 varied between 30 - 35. The valve stem on the low tire was all messed up and took several tries to even be able to get the tire pump on it. The tires are not the same as what I replaced, even though I was told they were. They are also incredibly dirty, like pulled out of field dirty, odd for being brand new. I have sent in 2 text messages about these issues and done 3 phone satisfaction surveys and despite being told someone would reach out, I've heard nothing. They also refused to do the anti-theft update to the software because I had an alarm system installed and they claimed it could cause a computer issue. Not sure how that could be, maybe I'll reach out directly to Kia about it. More
by Laura
Employees Worked With
service department, not listed, not on texts
June 08, 2023
Cameron Bugnitz was an experienced salesman when we bought my new car at the end of April. After listening to all my needs for a vehicle, especially involving my mobility issues, he found the perfect v bought my new car at the end of April. After listening to all my needs for a vehicle, especially involving my mobility issues, he found the perfect vehicle to fit my needs. It was so nice to have someone to really listen to what I needed and then spend so much time searching until he found the perfect car. I would highly recommend dealing with Cameron Bugnitz. More
by lsue1456Sue
Employees Worked With
May 24, 2023
They are a bad faith dealer. They delivered a defective vehicle and won't fix it. Exactly why we wouldn't buy from a private seller, yet we are screwed regardless. They delivered a defective vehicle and won't fix it. Exactly why we wouldn't buy from a private seller, yet we are screwed regardless. More
by kenmullie
Employees Worked With
Adam
