Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati - Service Center

I appreciate Tex, very knowledgeable and he has a way of making you sure that you’ve made the right choice! He’ll always have my business! making you sure that you’ve made the right choice! He’ll always have my business! More

This is the best dealership I have ever stepped foot in! Ryan Momphard was a pleasure to work with, he helped me in every way possible and I felt very comfortable. I love my car! Thank you for the great exp Ryan Momphard was a pleasure to work with, he helped me in every way possible and I felt very comfortable. I love my car! Thank you for the great experience, my family and I will be back with any other car needs we have! More

Darylle marcus does a great job at what he do. He’s friendly , he knows how to communicate well with others and even though he’s new to the business he acts like he’s a pro. friendly , he knows how to communicate well with others and even though he’s new to the business he acts like he’s a pro. More

We had a great buying experience. Tex is a great sales rep, he is enthusiastic and quite hospitable, along with fresh ribs at a later date. rep, he is enthusiastic and quite hospitable, along with fresh ribs at a later date. More

Diagnostic and New Battery Took Wrangler in as it was having difficulty starting. Dropped car off for a 9:15 appointment and called at 2:00 for an update...too busy to speak so Took Wrangler in as it was having difficulty starting. Dropped car off for a 9:15 appointment and called at 2:00 for an update...too busy to speak so left message with receptionist. I hear back at 4:00 with a bid for $1,300. Called at they tried charging $175 for a diagnostic and $265 for a new battery (tune up and fuel injector was the extra expense to total the $1,300). Unreal and unscrupulous that it took them all day and they charge over $450 for a battery and diagnostic. Shameful gouging...don’t use their service area!! More

Our dealer Joe did a really good job at taking his time to find us the right van after looking at a few of them. Showed us how everything worked and setting everything up in the vehicle. to find us the right van after looking at a few of them. Showed us how everything worked and setting everything up in the vehicle. More

Quoted $ Here are all the facts so you can do the math. 2008 Chrysler Sebring Convertible Asked for a quote to purchase 1 key... I realize keys are e Here are all the facts so you can do the math. 2008 Chrysler Sebring Convertible Asked for a quote to purchase 1 key... I realize keys are expensive but this is a 2008. Here is what I was quoted today: This is the paper he wrote down the details for me... I have it on video, and the paper he wrote it on. $ 214 parts $ 17.01 tax $ 100 labor ....but cutting me a deal...normally $149.99 (he wrote on the paper) $ 39.99 .... shop charges TOTAL $ 371.00 ... normally $420.50 (he wrote on the paper) It just didn't seem right, so I called multiple other honest dealers and was told a key cost $169 and $60 labor = $229. More

Two months in, already pushing to schedule oil change. I hope somebody has started to follow my journey with Napleton's by now. This must be my 3rd review. I just received a call from Napleton's trying I hope somebody has started to follow my journey with Napleton's by now. This must be my 3rd review. I just received a call from Napleton's trying to schedule my first oil change. I have not yet owned the vehicle for two months; it is completely unnecessary to begin worrying about scheduling an oil change. Also, incredibly frustrating. Further supporting my belief that Napleton's is a complete joke; they lack honestly, they lack respect, integrity, and so clearly organization. Their ignorance to detail(s) have staff members calling attempting to schedule an oil change appointment that [ideally] does not need to be address for at least another 4 months. Get it together, Napleton's. More