Napleton's Mid Rivers Chrysler Dodge Jeep Ram Fiat Maserati

This was our first time shopping at Napleton we was very happy with the service we received. happy with the service we received. More

Clean dealership…friendly and knowledgeable staff…nice cars and trucks…would definitely shop here again. cars and trucks…would definitely shop here again. More

Nate was great to work with. He made the purchase process not only easy but enjoyable. Will recommend anyone to ask for him. not only easy but enjoyable. Will recommend anyone to ask for him. More

Great job Nate! Wonderful working with a professional salesman. Go see him he’s awesome! salesman. Go see him he’s awesome! More

Nate Moore was most helpful in selecting our Pacifica and making sure we received all rebates and refunds. making sure we received all rebates and refunds. More

Nate Moore was very nice and helpful! 2nd time buying from him. Thank you very much! from him. Thank you very much! More

Working with the Naplelton Sales and Finance team was easy, convenient and what I expect out of a dealership. They were willing to listen to my needs and answer all my questions. I was able to walk into easy, convenient and what I expect out of a dealership. They were willing to listen to my needs and answer all my questions. I was able to walk into the dealership and paperwork was ready to go, in & out in 15 minutes. That’s what I call service. I’d recommend anyone in the market for a CDJR to check out a Napleton and give them the opportunity to deliver an exceptional service with a quality product. Bruce, Mike, & Derek really went above and beyond to make me an unbelievable deal and buying experience. More

New Post - Update from prior post.I cannot say enough New Post - Update from prior post. I cannot say enough good things about our experience with Napleton but, most importantly Jess! Jess sold us our J New Post - Update from prior post. I cannot say enough good things about our experience with Napleton but, most importantly Jess! Jess sold us our Jeep Renegade 3 years ago and that was the best experience I had ever had purchasing a vehicle...Until this experience with our purchase of a Jeep Grand Cherokee. Jess far exceeded our expectations with regards to all aspects of the process! She remembered us, our names, and even remembered what we wanted to drink (how we took our coffee and my liking of coca-cola). This was very unexpected and made the experience that much more special! Jess took time to go over each of the Grand Cherokees they had on the lot with us, explain the differences, and eventually helped to narrow the selection down to two of the many they had. As someone who manages a staff of over 50 employees in an industry where customer service is nearly everything, Jess far exceeded what is expected in the service industry! I would be very lucky to have her as an employee, as you can tell she genuinely cares about the customer, their needs, their family needs, and helps to ensure buying the right vehicle is as easy as can be! All that being said, Jess is just a great, genuine, caring person who makes buying a vehicle not feel as if you are being forced into something you do not want; she will work with you until you are 100% satisfied, and that is something you do not find at many car dealerships - she is and will continue to be the sales-person we work with from here on out and if anyone I know is in the market for a vehicle I know exactly where to send them. She truly provides "white glove" or "red carpet" customer service and I could not be more impressed and thankful for her over these past two buying experiences! Below is my original review from 3 years ago. Napleton is a great dealership and while I mainly spoke about Jess above, Mike in finance was great, Bruce was very helpful, and so was Nate! Everyone made us feel as if no matter what the question or concern was that it would be addressed! Also, the follow-up by Jess and management is nice; the communication during and after purchasing a vehicle at this dealership feels as if you are entering a club where you know you will always be taken care of! So, if you are looking for a great dealership, friendly and very helpful staff, and great selection, I would urge you to go on into Napleton Mid Rivers! More

Sheldon Casey was cool to start as my salesmen other than sending me home with expired inspections causing me to come back to the dealership and wait while they re-inspected for me. Next, Mike Renfrow has do sending me home with expired inspections causing me to come back to the dealership and wait while they re-inspected for me. Next, Mike Renfrow has done nothing but lie to me as my Finance Manager. The numbers were off from original deal, and after confronting him he said he would take care of the difference by cutting me a check. This still has not happened 2 months later and now he will not return my texts or calls. Overall, I feel like I have been taken for a fool and robbed of hundreds of dollars. I would stay away from this place unless you like being lied to and cheated. More

Nate Moore and the team provided exceptional service on getting me into my new Dodge Challenger RT Scat Pack. getting me into my new Dodge Challenger RT Scat Pack. More