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Napleton’s Kia of Elmhurst

Elmhurst, IL

4.5
1,058 Reviews

727 West Grand Avenue

Elmhurst, IL

60126

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1,058 Reviews of Napleton’s Kia of Elmhurst

June 16, 2023

Danny at Napleton's dealership provided us with great service. He was very helpful and he took the initiative to answer all of our questions. He was also very patient and understanding during our car-buy More

by Smithrules98
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Monica Jucan
Sep 10, 2023 -

Napleton’s Kia of Elmhurst responded

Smithrules98, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton's Kia of Elmhurst! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

June 13, 2023

Sedin at this Kia dealership was amazing! They really knew their stuff when it came to cars and took the time to understand what I wanted. They made buying a car easy and stress-free by answe More

by Kyle Jacobs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Sep 10, 2023 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car. Thank you so much for sharing your recent experience with us, Kyle Jacobs! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! Thank you, Sharnae Leachman Customer Relations Manager Ed Napleton Auto Group Sleachman@napleton.com (847) 298-0900 EXT 243 & 211

June 12, 2023

Sedin at Napleton's dealership provided exceptional service, genuinely listening to my needs and guiding me to find the perfect car, even if it wasnt the one i had my heart set to. His professionalism More

by Jeremy Berret
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Sep 10, 2023 -

Napleton’s Kia of Elmhurst responded

Thank you so much for sharing your recent experience with us, Jeremy Berret! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Thank you, Sharnae Leachman Customer Relations Manager Ed Napleton Auto Group Sleachman@napleton.com (847) 298-0900 EXT 243 & 211

June 12, 2023

Sedin at Napleton's dealership went the extra mile to make my car-buying experience amazing. They knew a lot about the cars and took the time to understand what I wanted. They were really friendly and he More

by Richard Alan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Sep 10, 2023 -

Napleton’s Kia of Elmhurst responded

Richard Alan, thanks for your great review, and for giving our dealership such a high star rating! We are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thank you, Sharnae Leachman Customer Relations Manager Ed Napleton Auto Group Sleachman@napleton.com (847) 298-0900 EXT 243 & 211

June 10, 2023

Cedell Radney is one of a kind. Great customer service . Kept me informed the whole time. More

by Shondolynjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedell Radney
Sep 10, 2023 -

Napleton’s Kia of Elmhurst responded

Thanks for sharing your recent service experience with us, Shondolynjones! We hope you continue to choose Ed Napleton's Kia of Elmhurst as your first choice for all your vehicle needs. Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2339/x2378 marta.nilles@napleton.com

June 10, 2023

Thank you Aleksandra for an amazing experience love my new Niro! No hassle no sales tricks! Perfect experience More

by Hugo Valencia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleksandra
Sep 10, 2023 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car, Hugo Valencia! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2339/x2378 marta.nilles@napleton.com

June 02, 2023

We went in because we accidentally did something to our back door and Cedell Radney met us with respect and showed us how we just tripped it, We are senior citizens and we appreciate how nice he was, as i More

by kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedell Radney
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

We're glad to hear our Staff took such great care of you, Kathy! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

June 01, 2023

I recently had an exceptional test drive experience with salesman Steven Martin at the Kia dealership. Steven's professionalism, knowledge, and friendly demeanor made the process enjoyable. With his assista More

by robert.smith
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven Martin
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

Robert.smith, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

June 01, 2023

I purchased my vehicle from this location. I come here for oil changes and Cedell Radney in the service department was very helpful he kept me updated on what was going on with my vehicle. He More

by angelhopes32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedell Radney
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

We're glad to hear that everything was completed to your satisfaction, Angelhopes32! Please let us know if there is ever anything else we can assist you with. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

May 31, 2023

I'm so impressed with Napleton's Kia dealership, they are amazing especially Sedin Hodzic, he was so helpful in making sure i got the car i wanted at the best price! More

by Isaac Freeman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sedin Hodzic
Oct 04, 2023 -

Napleton’s Kia of Elmhurst responded

Congratulations on your new car, Isaac Freeman! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2378-2355 angela.rivera@napleton.com

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